Customer Service Jobs in USA

485,806 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Product Designer - Growth Acquisition

Company: Gusto, Inc.

Location: USA

Posted Nov 13, 2024

Gusto is seeking a Growth Staff Product Designer to help elevate user experiences. The designer will play a crucial role in shaping how Gusto engages and acquires new customers. The company is committed to providing rewards that empower employees to achieve their financial and personal goals.

Frontend Engineer

Company: Vesta

Location: USA

Posted Nov 13, 2024

Vesta is a next-generation system of record to power the multitrillion mortgage market, aiming to transform the industry with modern, open, and automated processes. The company has raised $55M from top-tier investors and is looking for a React expert to join their team.

Senior DevSecOps Engineer

Company: Raft

Location: USA

Posted Nov 12, 2024

Raft is a customer-obsessed non-traditional small business looking for a Senior DevSecOps Engineer to support their customers and join their team. The company offers a competitive salary, benefits, and a remote hybrid work option.

Compliance Auditor

Company: Talkspace

Location: USA

Posted Nov 13, 2024

Talkspace is a company that aims to provide quality mental healthcare services to people. They are looking for a Compliance Auditor to join their team and help them achieve their mission.

Data Scientist

Company: LinkGraph

Location: USA

Posted Nov 13, 2024

Search Atlas Group is a rapidly growing organization looking for a Data Scientist to help propel their growth. The company has a strong company culture, with a focus on innovation, collaboration, and employee growth. The role requires proficiency in programming languages, statistical methods, and data visualization tools, with a strong background in machine learning algorithms and data mining techniques.

Head of Solutions Architecture

Company: Mapbox

Location: USA

Posted Nov 13, 2024

Mapbox is a leading real-time location platform that equips organizations with the tools to power navigation and create customized experiences. The company is seeking a Solution Architect Leader to lead a global team of Solution Architects and develop solutions for location-aware businesses.

Senior Customer Success Associate

Company: RaptorMaps

Location: USA

Posted Nov 13, 2024

Raptor Maps is a fast-growing climate tech startup building software to enable the solar energy industry to scale. They are seeking a Senior Customer Success Associate to drive the continued success of Raptor Maps in the market.

VP of Business Development

Company: Fort Health

Location: USA

Posted Nov 12, 2024

Fort Health is a mental health company that aims to provide better care for more families. The company is looking for a VP of Business Development to build partnerships with hospital systems and provider groups in Texas, Illinois, New York, and Pennsylvania.

Design Director - Investing

Company: Wealthfront

Location: USA

Posted Nov 13, 2024

Wealthfront is looking for a Design Director to support one of their two foundational Investing teams. The role requires strong communication skills, strategic thinking, and a passion for investing or experience building consumer financial technology products. The company is an equal opportunity employer and values diversity.

Staff Product Designer Core Experiences

Company: Gusto, Inc.

Location: USA

Posted Nov 13, 2024

Gusto is looking for a staff designer and design lead to join their Member Lifecycle Core Experiences team. The team is responsible for designing and building a seamless and holistic experience for Gusto admins and employees. The ideal candidate will have 8+ years of aligned Product Design experience, a strong understanding of common web patterns, and the ability to explain the impact of their work.

Partnerships Manager

Company: Teikametrics

Location: USA

Posted Nov 12, 2024

The job description is for a Partnerships Manager at Teikametrics, responsible for developing and managing strategic partnerships with leading retail media networks and technology providers. The role requires building relationships, executing referral programs, and driving partner collaboration. The company offers a competitive salary, benefits package, and remote work options.

Senior Backend Engineer (C# / Azure) Remote US Only

Company: Stratus

Location: USA

Posted Nov 13, 2024

The job posting is for a Senior Backend Engineer to help modernize a SaaS application on the Azure cloud. The role requires experience with Azure, C#, and NoSQL databases, as well as strong problem-solving skills and attention to detail.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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