Customer Service Jobs in USA

485,876 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Product Marketing Manager - New Products

Company: Wealthfront

Location: USA

Posted Nov 11, 2024

Wealthfront is looking for an experienced Product Marketing Lead to launch and grow their newest Investing products. The ideal candidate will have 5+ years of experience in consumer product marketing, be a passionate storyteller, and have a strategic thinking mindset.

Customer Success Manager

Company: Joincommonroom

Location: USA

Posted Nov 11, 2024

Common Room is a customer intelligence platform that helps companies understand their customers better. They are looking for a Customer Success Manager to join their team and help shape their customer journey. The company values simplicity, passion, and trust, and offers a range of benefits to its employees.

Experienced Software Engineer - Risk Engineering

Company: Plaid

Location: USA

Posted Nov 11, 2024

The job posting is for a Consumer Risk team member responsible for building risk defense solutions to detect and mitigate abuse across Plaid products. The role requires experience in software engineering, fraud and risk engineering, and collaboration with cross-functional teams.

Director of Growth Marketing - Paid

Company: OpenPhone

Location: USA

Posted Nov 11, 2024

OpenPhone is looking for a Director of Growth Marketing Paid to lead their paid marketing and web marketing efforts. The role requires a strong track record of experimentation and relentless execution to drive awareness and adoption through paid activities.

Senior Director - Global Programs and Campaigns, Business Marketing

Company: Pinterest

Location: USA

Posted Nov 11, 2024

The Senior Director Integrated Marketing will lead business marketing efforts to position Pinterest as a full funnel performance platform for advertisers across the globe. The role involves developing and executing global marketing programs and campaigns to drive revenue growth and product adoption.

Senior Learning and Development Specialist

Company: Aya Healthcare

Location: USA

Posted Nov 11, 2024

Aya Healthcare is a rapidly growing workforce solutions provider in the healthcare industry, seeking a Senior Learning and Development Specialist to design and facilitate leadership development programs. The ideal candidate will have a strong background in leadership training, organizational consulting, and coaching, and be adept at partnering with senior leaders to identify learning needs and deliver impactful solutions.

Senior Lifecycle Marketing Manager

Company: Skillshare

Location: USA

Posted Nov 11, 2024

The Senior Lifecycle Marketing Manager role at Skillshare involves developing and executing email and push campaigns to drive user acquisition, engagement, and retention. The ideal candidate will have a deep understanding of customer lifecycle and referral marketing, and a proven track record of success in developing and implementing effective email campaigns.

Payment Operations Specialist

Company: brightwheel

Location: USA

Posted Nov 11, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. They are seeking an experienced Payment Operations Specialist to join their team.

Account Development Representative

Company: Workiva

Location: USA

Posted Nov 11, 2024

The Account Development Representative is a strategic salesperson who navigates Fortune 1000 accounts, utilizing their ability to engage and ask the right questions to create a superior prospect-customer experience. They partner with Regional Sales Directors to drive pipeline and net new logos, and are creative and innovative with messaging and GoToMarket strategy.

Principal Technical Program Manager

Company: SmithRx

Location: USA

Posted Nov 11, 2024

SmithRx is a rapidly growing HealthTech company that aims to disrupt the Pharmacy Benefit Management sector by building a next-generation drug acquisition platform. The company values integrity, courage, and teamwork, and is looking for a Principal Technical Program Manager to drive strategic initiatives and lead large-scale complex programs.

Product Designer - Data & Reporting

Company: Nextech

Location: USA

Posted Nov 11, 2024

Nextech is a leader in specialty healthcare technology solutions, seeking a Product Designer to design solutions that impact healthcare delivery and create positive outcomes for providers and patients. The ideal candidate has experience in designing solutions for reporting analytics or other data-heavy systems, and is passionate about healthcare technology.

Solutions Consultant

Company: Gradient AI

Location: USA

Posted Nov 10, 2024

Gradient AI is a leading provider of AI solutions for the insurance industry, and they are looking for a Solutions Consultant to work with their sales and customer service team. The role involves supporting the sales team, providing demonstrations of their solutions, and ensuring that the solutions provided are on-point and actionable.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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