Customer Service Jobs in USA

485,876 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Online Math Tutor

Company: Learner Education

Location: USA

Posted Nov 10, 2024

Learner is actively hiring enthusiastic Math Tutors who are passionate about helping students succeed. The company offers a supportive community, professional development opportunities, and high-quality customer opportunities. The tutors work with students remotely and have a customized learning plan.

Customer Success Outreach Associate

Company: Lwolf

Location: USA

Posted Nov 10, 2024

The job description is for a Customer Success Outreach Associate who will build relationships with customers, understand their needs, and provide assistance to maximize their experience. The role involves proactive outreach, building rapport, and negotiating contracts.

Solution Architect, DocuSign

Company: NeuraFlash

Location: USA

Posted Nov 10, 2024

NeuraFlash is a leading AI and consulting partner that helps customers transform their contact centers with AI-powered experiences. The company is obsessed with innovation, growth, and customer satisfaction, and offers a range of exciting career opportunities.

Health Data Analytics Engineer

Company: SmarterDx

Location: USA

Posted Nov 10, 2024

The job posting is for a Health Data Analytics Engineer to work on constructing dbt data models for healthcare analytics products and configuring data pipelines. The role requires experience in analytics engineering, SQL, ETL processes, and data modeling. The company offers a remote-first work environment, competitive compensation, and benefits.

Sr. Full Stack Software Engineer

Company: FireMon

Location: USA

Posted Nov 10, 2024

FireMon is looking for a Full Stack Software Engineer to join their team. The role involves designing, building, and delivering firewall management solutions. The company values agility, creativity, and collaboration, and is looking for someone with a passion for building exceptional solutions.

Intelligent Manufacturing Solutions - Manager (Developer)

Company: Riveron

Location: USA

Posted Nov 10, 2024

Riveron is hiring an Intelligent Manufacturing Solutions IMS developer to work on plant floor technology and manage key vendor relationships. The role requires experience in PLC controlled SCADA systems, Ignition Platform, and modern web development stacks. The expected pay range is $100000 to $180000 per year.

Sr. Patient Strategy & Operations Manager

Company: Rula

Location: USA

Posted Nov 10, 2024

The company is dedicated to making mental healthcare work for everyone, providing quality care and aiming to create a world where mental health is no longer stigmatized. They are seeking a Senior Manager to join their Patient Strategy and Operations team to drive patient acquisition and optimize conversion within their Psychiatric Services business.

Senior Analyst

Company: JustAnswer

Location: USA

Posted Nov 10, 2024

The job posting is for a Senior Analyst position at JustAnswer, a San Francisco-based company that connects customers with verified experts. The role involves providing strategic insights and actionable recommendations to enhance data-driven decision-making across the organization. The company is looking for a candidate with 7+ years of experience in data analytics, strong SQL skills, and knowledge of machine learning concepts.

Account Executive, Mid-Market Cross-Sell

Company: FiscalNote

Location: USA

Posted Nov 10, 2024

FiscalNote is a leader in policy and global intelligence, empowering customers with critical insights and tools to turn them into action. The company values diversity and is committed to creating an inclusive environment for all employees.

Solutions Engineer

Company: Youdotcom

Location: USA

Posted Nov 10, 2024

Youcom is an innovative AI productivity tool that helps users get more done. The company is recognized for its accurate and transparent search engine and has been featured in Time Magazine's Best Inventions of 2022. The Solutions Engineer role is crucial in aligning innovative strategies with technology solutions within complex accounts, requiring strong technical and sales abilities.

Senior UX Researcher

Company: Truebill

Location: USA

Posted Nov 10, 2024

Rocket Money is looking for a Senior UX Researcher to join their team. The role requires a strong research skillset, collaboration, and customer obsession. The company offers a competitive salary, benefits, and a positive work environment.

Senior Product Manager

Company: Signify Health

Location: USA

Posted Nov 10, 2024

Signify Health is looking for a Senior Product Manager to join their team to help realize the product vision and provide any healthcare service to any member or patient. The role requires a dynamic and passionate individual with experience in product management and a deep understanding of the healthcare ecosystem.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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