Customer Service Jobs in USA

485,876 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Machine Learning Engineer

Company: NTT DATA

Location: USA

Posted Nov 08, 2024

NTT DATA is seeking a Remote Machine Learning Engineer to join their team in Plano, Texas. The role involves implementing machine learning applications, mentoring other engineers, and developing technical knowledge and skills. The company offers a range of benefits, including medical, dental, and vision insurance, and a 401k program with company match.

Senior Product Designer - Questionnaire Automation

Company: Vanta

Location: USA

Posted Nov 08, 2024

Vanta is seeking a Senior Product Designer to lead the design and execution of strategic shared components and features that drive significant customer value and promote consistency across the platform. The ideal candidate has a proven track record of creating exceptional B2B SaaS products that deliver impactful customer experiences while streamlining complex workflows.

Product Analytics

Company: Oneapp

Location: USA

Posted Nov 08, 2024

The company OneOnes mission is to help customers achieve financial progress by creating simple solutions to save, spend, borrow, and grow their money. The company is backed by a preeminent fintech investor and the world's largest retailer, Walmart. The role is to work closely with teams and leads across the business to shape the acquisition, growth, and optimization strategies that will drive bottom-line impact for the Core Banking business.

Manager-Sales

Company: AffiniPay

Location: USA

Posted Nov 08, 2024

The job posting is for a sales manager position in a SaaS company. The ideal candidate will have a strong background in sales leadership, particularly in customer sales and upsales strategies, and a passion for driving customer success. The role involves leading a team of sales representatives, developing and implementing effective strategies to identify and pursue customer sales opportunities, and ensuring alignment with overall sales goals and objectives.

Deal Desk Analyst

Company: Yubico

Location: USA

Posted Nov 08, 2024

Yubico is a global company that provides security solutions to make the internet more secure for everyone. They offer a range of products and services, including the YubiKey, which is a hardware security key that provides an additional layer of security for online transactions. Yubico is committed to making secure login easy and available for everyone, and they have a strong company culture that values diversity and inclusion.

Supervisory General Attorney

Company: Office for Civil Rights

Location: USA

Posted Nov 08, 2024

The job posting is for a Supervisory General Attorney position at the GS-14 level. The job requires a graduate from a law school accredited by the American Bar Association, admission to the Bar of the highest court of a state, territory, the District of Columbia, or the Commonwealth of Puerto Rico, and four years of professional legal experience. The job involves leading and participating on a compliance and enforcement team, providing legal guidance, and conducting onsite investigations.

Senior Data Scientist

Company: Springhealth

Location: USA

Posted Nov 08, 2024

Spring Health is a company that aims to revolutionize mental healthcare by removing barriers that prevent people from getting the help they need. They are looking for a Senior Data Scientist to join their Customer Experience team to build data products that enable customers to understand the impact of Spring Health's services.

Senior/Staff Product Manager

Company: Aurora Solar

Location: USA

Posted Nov 08, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They are seeking product managers who are passionate about creating simple and delightful solutions to complex challenges. The company offers a range of benefits, including flexible PTO, parental leave, and a commitment to diversity and inclusion.

Senior Product Manager, Sync Ecosystem

Company: Mozilla

Location: USA

Posted Nov 08, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people.

Deal Desk Specialist

Company: Yubico

Location: USA

Posted Nov 08, 2024

Yubico is a company that specializes in security keys and aims to make secure login easy and available for everyone. They have a strong company culture and employees located in over 14 countries. The company is looking for a dynamic experienced highly driven Deal Desk Specialist to support deals for their regional sales team.

Customer Solutions Manager - API/CPaaS

Company: Vonage

Location: USA

Posted Nov 08, 2024

The job posting is for a Customer Solution Manager at Vonage, a global cloud communications leader. The role involves fostering relationships with valued customers, collaborating with sales and engineers, and delivering innovative communication solutions. The ideal candidate has experience in customer relationship management, technical customer base, and a good understanding of technology trends.

Senior Enterprise Account Executive

Company: Wisedocs AI

Location: USA

Posted Nov 08, 2024

Wisedocs is looking for a Senior Enterprise Account Executive to join their team. The ideal candidate has experience selling a SaaS product and a deep understanding of sales methodologies. The role involves running a full lifecycle of an opportunity from sourcing to close, building a pipeline of opportunities, and collaborating with the Customer Success organization.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages