Customer Service Jobs in USA

485,876 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Site Reliability Engineer

Company: Assured

Location: USA

Posted Nov 09, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for a Staff Site Reliability Engineer to join their team and build efficient, reliable, and scalable infrastructure and code.

Staff Product Manager, SIEM

Company: Huntress

Location: USA

Posted Nov 08, 2024

Huntress is a remote company that offers a competitive compensation package, including a base salary, bonus, and equity. The company is looking for a Staff Product Manager to join its growing team and help drive the success of its SIEM product. The role requires strong business acumen and technical skills, as well as the ability to work closely with customers, prospects, and industry analysts.

Senior Revenue Accountant

Company: Flock Safety

Location: USA

Posted Nov 08, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company has raised over $380M in venture capital and is seeking to reduce crime in the United States by 25% in the next three years. The role of Senior Revenue Accountant involves reviewing revenue contracts, ensuring proper revenue recognition, and streamlining process improvements.

Senior Underwriter - Fintech

Company: Vouch

Location: USA

Posted Nov 08, 2024

VouchInsurance is a new technology-first insurance company backed by $185M in funding. They are creating a new business insurance for high-growth companies by making insurance fast, responsive, and focused on their customers. The company is looking for a Senior Underwriter with professional and/or management liability lines expertise to work closely with the sales team and underwrite accounts within the Fintech and Financial Institutions innovation economy vertical.

Senior Software Engineer

Company: Mozilla

Location: USA

Posted Nov 09, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to building tools that empower users to manage their online identities and maintain their privacy.

Customer Technical Support Engineer

Company: Kontakt

Location: USA

Posted Nov 09, 2024

Kontaktio offers an advanced care delivery operations platform that uses intelligent data analysis to deliver actionable insights and recommendations. The company has experienced exceptional growth, with a $475 million investment from Goldman Sachs, and is seeking talented individuals to help accelerate its impact and growth in the healthcare sector.

Senior Site Reliability Engineer

Company: Assured

Location: USA

Posted Nov 08, 2024

Assured is a company that provides software solutions to modernize insurance claims processing. They are looking for a Senior Site Reliability Engineer to join their team and build efficient, reliable, and scalable infrastructure and code.

Business Development Representative

Company: Fieldguide

Location: USA

Posted Nov 08, 2024

Fieldguide is a values-based company that aims to establish trust in global commerce and capital markets through automation and streamlining of assurance and audit practitioners' work. They are looking for a Business Development Representative to prospect and qualify new customers, build trust with prospects, and drive outbound efforts to build the sales pipeline.

Applied AI Engineer Tech Lead

Company: Lumos

Location: USA

Posted Nov 08, 2024

Lumos is hiring an Applied AI Engineer Tech Lead to develop AI models for access management. The role involves designing and deploying AI agents, collaborating with cross-functional teams, and prioritizing timetovalue. The company values proven track records, proficiency in AI infrastructure, and strong programming skills.

Payroll Manager

Company: Degreed

Location: USA

Posted Nov 08, 2024

The role of Payroll Manager at Degreed involves leading global payroll processing, optimizing processes, and supporting employees worldwide. The company offers a comprehensive benefits program, flexible work arrangements, and opportunities for professional growth.

Principal Java Engineer

Company: Rackspace

Location: USA

Posted Nov 08, 2024

Rackspace Technology is hiring a Principal Backend Java Engineer to work on large-scale distributed systems, developing infrastructure and solving technical challenges. The role requires a strong background in Java, algorithms, and data structures, with experience in GCP and DevOps.

Customer Success Manager

Company: Jungle Scout

Location: USA

Posted Nov 08, 2024

Jungle Scout is a company that values its employees, offering a remote-first culture, flexible time off, and comprehensive benefits. They prioritize diversity, equity, and inclusion, and are committed to creating a diverse environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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