Customer Service Jobs in USA

485,892 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Legal Operations Specialist

Company: Mercury

Location: USA

Posted Nov 08, 2024

Mercury is hiring a Senior Legal Operations Specialist to join their growing team. The role involves overseeing day-to-day operations, supporting projects, and implementing technology systems. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Engineering Lead

Company: Metalab

Location: USA

Posted Nov 08, 2024

The job posting is for a Lead Engineer position at Metalab, a company that designs and builds products. The role involves overseeing engineering activities, leading client presentations, and mentoring other developers. The ideal candidate has 6+ years of full-stack experience, expertise in Nodejs andor Python, and experience in a Lead role.

Vice President of Channel Programs

Company: Mattermost

Location: USA

Posted Nov 08, 2024

Mattermost is a company that provides secure workflow-centric collaboration for technical and operational teams. They are looking for an experienced Vice President of Channel Programs to lead their efforts in building and optimizing their partner ecosystem.

Senior Marketing Specialist

Company: RainFocus

Location: USA

Posted Nov 08, 2024

RainFocus is a rapidly growing software company that is changing the market. They are looking for a Senior Marketing Specialist to drive marketing programs that engage, educate, and qualify prospective clients. The role involves understanding the target audience, developing and executing effective marketing campaigns, and analyzing campaign performance.

Global Subcategory Lead - Procurement Senior Specialist, Engineered Polymers Team

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunity to work with a diverse team, collaborate with innovative people, and make an impact in a global procurement role. The company offers competitive pay, benefits, and a flexible work environment.

Senior Boomi Developer

Company: Lime

Location: USA

Posted Nov 08, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are seeking a Senior Integration Engineer to join their team and have a competitive salary range of $86,000 to $158,000.

Senior Product Manager

Company: MedArrive

Location: USA

Posted Nov 08, 2024

MedArrive is a software company that aims to improve healthcare by bringing humanity to the experience. They are looking for a senior product manager to support the development of their platform, which includes features such as command center tools, AI telehealth communication, and provider mobile applications.

Commerce Services Specialist

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for career growth and collaboration with diverse people at 3M. The role involves leading operations and sales engagement activities, increasing penetration of Commerce Services solutions, and fostering strong relationships with key account contacts.

Senior Product Manager - Admin Onboarding & Provisioning

Company: 1Password

Location: USA

Posted Nov 08, 2024

1Password is looking for a customer-obsessed product manager to join their Admin Onboarding and Provisioning team. The role involves developing a best-in-class provisioning experience for companies to protect their entire workforce. The company values simplicity, honesty, and a human-centric approach to solving problems.

Global Audit Quality & Data Analytics Supervisor

Company: 3M

Location: USA

Posted Nov 08, 2024

The job description highlights the opportunities for collaboration, innovation, and professional growth at 3M. The company offers a diverse range of roles, a supportive work environment, and competitive pay and benefits.

Pricing Program Manager

Company: Lime

Location: USA

Posted Nov 08, 2024

Lime is a shared electric vehicle company that aims to build a future where transportation is shared, affordable, and carbon-free. They are hiring a Pricing Program Manager to join their Rider Growth team and are offering competitive salaries, performance-based annual bonus, and pre-IPO equity.

Senior Product Manager - Discovery

Company: AllTrails

Location: USA

Posted Nov 08, 2024

AllTrails is a popular outdoors platform that helps people explore the outdoors with curated trail maps, photos, and user reviews. The company is looking for a Senior Product Manager to join their Discovery team, responsible for helping millions of people discover their outdoors.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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