Customer Service Jobs in USA

485,892 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Analyst

Company: Thedutchie

Location: USA

Posted Nov 08, 2024

Dutchie is a technology company that provides a comprehensive platform for dispensary operations and consumer access to cannabis. The company aims to support positive societal change through wellness benefits, social justice, and empowering local communities. Dutchie has raised over $600M in funding and has a strong team of data analysts who work closely with technical and business teams to deliver insights that drive action.

Senior Full Stack Developer

Company: Metalab

Location: USA

Posted Nov 08, 2024

The job posting is looking for a full-stack engineer to work on developing new features and functionality for products. The role requires expertise in Nodejs and Python, and experience in building full-stack applications. The company values collaboration, strong processes, and freedom for employees to be themselves.

Senior Direct Response Copywriter

Company: The Motley Fool

Location: USA

Posted Nov 08, 2024

The job posting is for a Senior Direct Response Copywriter position at The Motley Fool, a financial publishing company. The job requires experience in copywriting and the ability to create campaigns that generate up to $100 million in sales annually. The company offers a flexible remote work environment, generous parental leave, and other benefits.

Customer Service Representative

Company: NexRep

Location: USA

Posted Nov 08, 2024

The job posting is for a Customer Service Representative to work from home, helping patients and caregivers with payroll services. The job offers flexible scheduling, competitive pay, and benefits. The company is looking for individuals with strong customer service skills, empathy, and patience.

Compensation Analyst III

Company: Everi

Location: USA

Posted Nov 08, 2024

The job posting is for a Compensation Analyst III role at Everis, requiring strong communication, analytical, and technical skills. The role involves conducting intake sessions, maintaining salary databases, and generating analytical reports. The company offers a competitive salary and benefits package, including comprehensive healthcare benefits, retirement savings plan, and discretionary time off.

Associate Director, Digital Delivery

Company: Avalerehealth

Location: USA

Posted Nov 08, 2024

Avalere Health is a purpose-built commercialization partner for the biopharmaceutical, medical technology, and wellness industries. The company has a team of 1500+ experts who combine their knowledge and expertise to create connections that make better health happen. Avalere Health partners with clients to navigate the complex healthcare ecosystem and help them connect patients with life-changing therapies.

Contract Business Development Representative

Company: Citrine Informatics

Location: USA

Posted Nov 08, 2024

Citrine Informatics is a company that uses generative Artificial Intelligence to enable customers to create sustainable materials and chemicals. They are looking for a part-time Business Development Representative to work on a contract basis.

VP of Design

Company: Upwork

Location: USA

Posted Nov 08, 2024

Upwork is a remote-first organization that is looking for a Vice President of Design to lead and shape the future of the product experience. The role involves defining and evolving the design strategy, leading the design of multimodal systems, and collaborating with cross-functional teams to create seamless user experiences.

Senior Group Product Manager - Developer Platform

Company: Webflow

Location: USA

Posted Nov 08, 2024

Webflow is seeking a Senior Group Product Manager to lead their Developer Platform team. The ideal candidate has a deep technical background and experience building developer platforms. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and flexible PTO.

Principal Product Manager – TiDB Management Console

Company: PingCAP

Location: USA

Posted Nov 08, 2024

PingCAP is seeking a Principal Product Manager to lead the development of the Management Console for TiDB's self-managed deployments. The role involves defining a comprehensive product strategy, harmonizing the user interface, and collaborating with cross-functional teams to deliver a console that aligns with the TiDB Cloud interface.

Head of Marketing

Company: Paula's Choice Skincare

Location: USA

Posted Nov 08, 2024

The job posting is for a Head of Marketing for North America at Paulas Choice, requiring strong leadership, campaign development, and retail marketing experience. The role involves driving marketing communications strategy, ensuring brand identity, and implementing campaigns across channels.

Interior Designer

Company: Pacaso

Location: USA

Posted Nov 08, 2024

Pacaso is a company that enables second home ownership through its innovative coownership model. It has received numerous accolades for its workplace culture and has a strong focus on design and customer experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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