Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Demand Generation Marketing Manager

Company: TeamSnap

Location: USA

Posted Nov 05, 2024

TeamSnap is a sports and communication platform dedicated to taking the work out of play in youth sports. They are looking for a Senior Demand Generation Marketing Manager to join the marketing team. The role involves developing and executing marketing activities to grow and optimize digital marketing and lead generation programs.

Principal Engineer - Backend

Company: hims & hers

Location: USA

Posted Nov 05, 2024

The job posting is seeking an experienced Principal Software Engineer to build and maintain a platform for customer orders and prescriptions. The role requires experience in designing, developing, and delivering large-scale ecommerce platforms, as well as expertise in modern backend technologies and relational databases.

Sales Development Representative

Company: Unbounce

Location: USA

Posted Nov 05, 2024

Unbounce is a customer-obsessed company that is passionate about empowering digital marketers to achieve success with their campaigns. They are seeking a dynamic and motivated Sales Development Representative to join their Sales team.

Enterprise Account Executive

Company: Prophecysimpledatalabs

Location: USA

Posted Nov 05, 2024

Prophecy is a data copilot company that helps Fortune 500 enterprises accelerate AI and analytics by delivering clean, trusted, and timely data. The company is backed by top VCs and investors and is looking for an Account Executive to target and close new business with innovative companies.

Director - Business Development

Company: Octopus Deploy

Location: USA

Posted Nov 05, 2024

Octopus Deploy is a company that provides Continuous Delivery solutions to software teams. They have a remote-first approach and a transparent compensation system. The company is looking for a Director of Business Development to lead a team of Associate Account Executives.

Business Operations and Strategy Lead

Company: Runway

Location: USA

Posted Nov 05, 2024

The job description is for a senior IC role at Runway, responsible for building relationships with partners, supporting daily operations, and identifying strategic opportunities. The role requires 6+ years of experience in a strategic business operations or GTM role, with a strong bias towards action and ability to work autonomously.

Solution Architect - Team Lead

Company: SpryPoint

Location: USA

Posted Nov 05, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, seeking an experienced Solution Architect Team Lead to exceed customer expectations. The company offers a remote-first and autonomous working environment, competitive compensation package, and opportunities for professional development.

Senior Compensation Analyst

Company: Solidigm

Location: USA

Posted Nov 05, 2024

The job description is for a Senior Compensation Analyst position at Solidigm, a global company that develops cutting-edge products. The role involves designing and administering compensation programs, providing analytical expertise, and collaborating with leaders and HR business partners.

Clinical Network Recruiter I

Company: American Specialty Health Incorporated

Location: USA

Posted Nov 05, 2024

American Specialty Health Incorporated is seeking a Clinical Network Recruiter I to join their Practitioner ContractingCommunications team. The position involves making outbound sales calls to prospective practitioners and requires strong verbal and telephone communication skills.

Principal Full-Stack Engineer - React & React Native

Company: RV LIFE

Location: USA

Posted Nov 05, 2024

RV LIFE is seeking a seasoned Principal FullStack Engineer to lead the development of innovative applications that will shape the future of RVing technology. The company values innovation, collaboration, and a passion for adventure, and offers a competitive salary, flexible working hours, and opportunities for continuous learning and career advancement.

Senior Director/Product Manager - Fraud, Security and Compliance

Company: Vonage

Location: USA

Posted Nov 05, 2024

Vonage is seeking a Head of Product Management for Fraud Security and Compliance to lead the strategy development and execution of their product portfolio in these three critical areas.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Nov 05, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering others, and collaborating with a team to deliver new tools to customers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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