Customer Service Jobs in USA

485,911 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Vice President of Product Design and Growth

Company: FiscalNote

Location: USA

Posted Nov 05, 2024

The job posting is for a Vice President of Product Design at FiscalNote, responsible for leading the design strategy and vision for all products. The role involves overseeing a team, guiding design principles, and collaborating with other teams to deliver exceptional user experiences.

National Account Manager

Company: Avive

Location: USA

Posted Nov 05, 2024

Avive Solutions Inc is a growth stage Automated External Defibrillator AED company with a connected response system that is rapidly gaining market share. They are on a mission to change the leading cause of death in the United States, Sudden Cardiac Arrest SCA, by innovating AED technology and software. The company is looking for a National Account Manager to support the growth of their Enterprise and Fortune 5000 client base.

Senior Systems Engineer

Company: Aria Systems

Location: USA

Posted Nov 05, 2024

Aria Systems is looking for a Senior Systems Engineer to join their Operations team. The role requires senior-level experience in Linux system administration, DevOps, and system administration. The team works remotely and operates in a 24x7 environment.

Principal Engineer - Backend

Company: hims & hers

Location: USA

Posted Nov 05, 2024

The job posting is seeking an experienced Principal Software Engineer to build and maintain a platform for customer orders and prescriptions. The role requires experience in designing, developing, and delivering large-scale ecommerce platforms, as well as expertise in modern backend technologies and relational databases.

Senior Researcher

Company: Apollo.io

Location: USA

Posted Nov 05, 2024

Apolloio is looking for a Senior Researcher to drive forward their customer-centric vision, conducting in-depth agile research, and developing user personas and journey maps. The role requires a creative thinker who can interpret data and drive meaningful impacts to the product and company strategy.

Account Category Manager

Company: Solutions 2 GO

Location: USA

Posted Nov 05, 2024

Solutions 2 GO is a premier global distributor of video game products, seeking an Account Category Manager to analyze data, develop forecasts, and support strategic decision-making. The ideal candidate will have strong analytical skills, excellent communication, and organizational abilities.

Researcher

Company: Apollo.io

Location: USA

Posted Nov 05, 2024

Apolloio is looking for a Researcher to play a key role in their product development process. The ideal candidate will have experience in mixed-methods research, be able to work independently, and have excellent communication skills.

Business Operations and Strategy Lead

Company: Runway

Location: USA

Posted Nov 05, 2024

The job description is for a senior IC role at Runway, responsible for building relationships with partners, supporting daily operations, and identifying strategic opportunities. The role requires 6+ years of experience in a strategic business operations or GTM role, with a strong bias towards action and ability to work autonomously.

Client Principal

Company: Nearform

Location: USA

Posted Nov 05, 2024

Nearform is seeking a Client Principal to join their North American team. The role involves expanding the client base, fostering relationships, and driving revenue generation. The ideal candidate has experience in selling complex software development projects, strong communication skills, and a willingness to travel.

Software Engineer - Site

Company: Vercel

Location: USA

Posted Nov 05, 2024

Vercel is a company that provides a frontend cloud platform for building and scaling web applications. The company is looking for a growth engineer to join their team, who will collaborate with cross-functional teams to design and develop features that enhance the user experience.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Nov 05, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering others, and collaborating with a team to deliver new tools to customers.

Enterprise Account Executive - Retail & CPG

Company: Databricks

Location: USA

Posted Nov 05, 2024

Databricks is looking for an Enterprise Account Executive to join the Retail and CPG team. The role involves building relationships with clients, driving value-based growth, and expanding the Databricks footprint into new business units and use cases.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages