Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Accounting

Company: Tovala

Location: USA

Posted Nov 04, 2024

Tovala is a foodtech company that is reinventing home cooking to save consumers time. They have a loyal following and have raised over $100mm from investors. The company is looking for a Director of Accounting to oversee all aspects of the accounting function.

Insurance Account Consultant

Company: First Citizens Bank

Location: USA

Posted Nov 04, 2024

The job description is for a remote role in risk management and property and casualty insurance, requiring a bachelor's degree and 6 years of experience. The position involves building relationships with customers, providing strategic insight, and managing day-to-day account activities. The company offers a comprehensive benefits program to its associates.

Enterprise Account Executive, Acquisition

Company: Grafana Labs

Location: USA

Posted Nov 04, 2024

Grafana Labs is looking for an Enterprise Account Executive to prospect and close new business in the North East region. The role requires 5+ years of experience in infrastructure technology sales, with a strong consultative sales approach and ability to understand and convey the value of Grafana Cloud and Grafana Enterprise.

Lead UX Designer I, Product Management

Company: Saviynt

Location: USA

Posted Nov 04, 2024

The job posting is for a Lead UX Designer at Saviynt, a high-growth Platform as a Service company focused on Identity Authority. The role involves designing user-centric experiences, managing design quality, and collaborating with stakeholders. The company offers a competitive total rewards package, learning opportunities, and a positive work environment.

Clinical Supervisor

Company: Childwise ABA

Location: USA

Posted Nov 04, 2024

The company, Childwise ABA, is looking for passionate individuals to join their community of purpose-driven individuals who value inclusivity, curiosity, and providing incredible service with a heart. They offer a positive work environment, flexible schedule, and opportunities for professional development.

Sr. Principal, Value CoE Data Analytics

Company: Palo Alto Networks

Location: USA

Posted Nov 04, 2024

Palo Alto Networks is a company that values innovation, diversity, and inclusivity. They are committed to providing a safe and secure digital way of life and are looking for talented individuals to join their team. The company offers a range of benefits and opportunities for growth and development.

IT Engineer II

Company: Jump

Location: USA

Posted Nov 04, 2024

Jump is a remote-first company that is seeking an IT Engineer to join their team. The company is committed to building an inclusive workplace and values diversity. The role involves managing IT support functions, developing expertise in DevOps, and troubleshooting technical issues.

Client Success Manager

Company: GeneDX

Location: USA

Posted Nov 04, 2024

GeneDx is a company that provides personalized and actionable health insights to inform diagnosis and improve drug discovery. They are hiring a Client Success Manager to work with their largest and highest potential accounts, ensuring seamless customer experiences and helping to grow high-potential accounts.

Senior Business Operations Analyst

Company: Vivian

Location: USA

Posted Nov 05, 2024

Vivian Health is a remote-first company that is transforming the healthcare staffing landscape. They are looking for an Operations Analyst to support revenue growth and retention with their customers. The role involves managing data operations, developing reports, and conducting custom analysis to support business leadership needs.

VP of Client Success

Company: Solera

Location: USA

Posted Nov 04, 2024

Solera Health is seeking an experienced Vice President of Client Success to lead and shape the future of their client success team. The role is responsible for driving strategy, operational excellence, and relationship management for key clients, ensuring they achieve maximum value from Solera's solutions.

Bilingual Customer Support Specialist

Company: Maximus

Location: USA

Posted Nov 04, 2024

The job posting is for a full-time Customer Service Representative position in Lawrenceville, NJ, requiring bilingual skills in Spanish. The role offers a competitive pay rate, benefits, and professional development opportunities.

Associate Director, Content & Channel Strategy

Company: Praytell

Location: USA

Posted Nov 04, 2024

Praytell is a creative communications agency looking for an Associate Director Content amp Channel Strategy to develop and execute content plans and innovative channel strategies. The role requires experience in social media, content creation, and influencer partnerships, as well as a strong understanding of emerging online community behaviors.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages