Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Associate, Trust & Safety

Company: Gemini

Location: USA

Posted Oct 28, 2024

Gemini is a global crypto and Web3 platform that offers a wide range of crypto products and services. The company is looking for a fraud associate to contribute to its efforts in preventing fraud and ensuring the integrity of its digital asset marketplace.

Senior Product Manager

Company: OneSignal

Location: USA

Posted Oct 28, 2024

OneSignal is a leading omnichannel customer engagement solution that enables businesses to deliver personalized customer journeys across various channels. The company has a strong focus on healthy life balance, kindness, and personal growth, making it a great place to work. The product team is responsible for building the future of how apps engage their users, and the company is looking for a product manager with strong design, technical, and data analytics skills.

Associate Counsel, Privacy

Company: Code.org

Location: USA

Posted Oct 28, 2024

Codeorg is a nonprofit organization that aims to expand access to computer science in K12 schools. They are looking for an Associate Counsel Privacy to lead their privacy work and ensure compliance with applicable laws and regulations.

Director of Product, Retrieval Operations

Company: Datavant

Location: USA

Posted Oct 28, 2024

Datavant is a data platform company that enables organizations to move and connect data securely. The company is looking for a Director of Product to lead the product strategy and execution to enable Datavant to best service its Payer customers and deliver valuable outcomes to both Payers and Providers.

Product

Company: AirGarage

Location: USA

Posted Oct 28, 2024

AirGarage is a startup that aims to repurpose parking spaces for other uses, starting with the $131 billion US parking real estate market. They are looking for a Product Manager to shape their product and lead meetings, customer research, and product requirements.

Java Engineer

Company: Oddball

Location: USA

Posted Oct 28, 2024

Oddball is hiring a Java Engineer to work on a pivotal Federal program that is making a positive impact on millions of Americans daily lives. The company values learning, growth, and making a big impact, and offers competitive compensation and benefits.

Customer Service Manager

Company: Wine.com

Location: USA

Posted Oct 28, 2024

The Customer Service Manager is responsible for managing a team of remote customer service agents, focusing on performance, staffing, team culture, training, and communication. The ideal candidate should have proven experience in managing a remote team, be a strategic thinker, and have excellent communication skills.

Director of Product Management

Company: Medrio

Location: USA

Posted Oct 28, 2024

Medrio is seeking a Director of Product Management to lead their EDC and eCOA product strategy and roadmap. The role requires a highly skilled and visionary leader to drive product innovation, ensure customer satisfaction, and maintain Medrio's leadership position in the eClinical space.

Sales Manager HVAC

Company: Johnson Controls

Location: USA

Posted Oct 28, 2024

Johnson Controls is a global leader in diversified technology and industrial solutions, offering competitive salary, company car, and comprehensive benefits package. The company is looking for a proven sales professional to drive sales growth across the UK and Ireland.

Senior Corporate Counsel

Company: Apollo.io

Location: USA

Posted Oct 28, 2024

Apollo is looking for a business-minded corporate lawyer to join their growing legal team. The role involves managing global equity programs, leading corporate transactions, and advising on employment law matters. The company is remote-based and offers an unparalleled opportunity to join a fast-growing unicorn company.

Sr. Network Engineer

Company: Govcio LLC

Location: USA

Posted Oct 28, 2024

GovCIO is hiring a Network Engineer to provide operation and integration support for a multivendor infrastructure. The job requires experience with network drawing and productivity tools, and a valid US Passport for international travel.

AWS Solutions Architect

Company: CGI Group, Inc.

Location: USA

Posted Oct 28, 2024

The job posting is for an AWS Solutions Architect position at CGI, a company that provides IT and business consulting services. The job requires experience in designing and implementing cloud computing solutions, and the company offers a range of benefits and opportunities for professional growth.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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