Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Solutions Engineer

Company: Flatfile

Location: USA

Posted Oct 28, 2024

Flatfile is seeking a Senior Solutions Engineer to join their team, responsible for building an AI-powered data exchange platform, working closely with customers, and designing solutions that leverage Flatfile's data onboarding capabilities.

Regional Events Specialist

Company: StackAdapt

Location: USA

Posted Oct 28, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are hiring a Regional Events Specialist to build a hyperfocused events strategy to unlock opportunities in specific regions across the US. The role involves planning and executing regional event campaigns, maintaining relationships with retailers and partners, and promoting business expansion opportunities.

Senior Regional Marketing Manager

Company: Deputy

Location: USA

Posted Oct 28, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are searching for a Senior Regional Marketing Manager to fill a key role in their marketing organization.

Senior Backend Engineer - Customer Engineering

Company: Level AI

Location: USA

Posted Oct 28, 2024

Level AI is a Series C startup that revolutionizes customer engagement by transforming contact centers into strategic assets. The company empowers organizations to enhance customer experience and drive growth with its AInative platform, which leverages advanced technologies such as Large Language Models.

Account Executive - Large Enterprise (Financial Services)

Company: Sprout Social

Location: USA

Posted Oct 28, 2024

Sprout Social is looking for an Account Executive to join their Large Enterprise sales team. The role involves prospecting, developing, and closing sales opportunities with new and existing customers in the Financial Services vertical. The ideal candidate will have 5+ years of software sales experience, a customer-centric mentality, and a desire to find and close new business.

Director of Conversation Design

Company: Cresta

Location: USA

Posted Oct 28, 2024

Cresta is a company that aims to revolutionize the contact center industry by combining AI and human intelligence. They have a world-class team of experts and have been recognized as one of the top private AI companies in the world. The company is seeking a Director of AI Delivery and Conversation Design to lead their professional services team.

Principal Engineer - Growth Engineering

Company: hims & hers

Location: USA

Posted Oct 28, 2024

Hims and Hers is seeking a Principal Engineer to lead complex engineering projects, mentor talent, and collaborate with cross-functional teams to deliver high-impact solutions. The role requires expertise in frontend development, modern architecture, and design strategies, as well as exceptional problem-solving and communication skills.

Cloud Engineer

Company: Atmosera

Location: USA

Posted Oct 28, 2024

Atmosera is a full lifecycle cloud technology transformation firm offering various services, including application and data professional services, security, and compliance management. The company is looking for a Cloud Engineer to provide advanced support and troubleshooting for their managed services.

Sales Development Representative

Company: Emburse

Location: USA

Posted Oct 28, 2024

Emburse aims to improve users' lives and businesses by automating tasks and saving time. The company has a strong sales team and provides equal employment opportunities.

Manager - User Experience Research

Company: Wikimedia Foundation

Location: USA

Posted Oct 28, 2024

The Wikimedia Foundation is hiring a UX Research Manager to lead and support a team of design researchers and a program manager. The role involves overseeing research that informs product and technology developments across multiple languages. The ideal candidate has experience in UX research, team management, and communication.

Reals Manager

Company: Vercel

Location: USA

Posted Oct 28, 2024

Vercel is looking for a Renewals Manager to join their team. The role requires a blend of technical understanding, customer relationship management, and strategic thinking to ensure high retention rates and a seamless renewal experience for customers.

Engineering Manager - Customer Acquisition Team

Company: Caribou

Location: USA

Posted Oct 28, 2024

The job description is for a leadership role in the engineering team, responsible for leading a team, collaborating with product managers, and improving software development processes. The company offers competitive compensation, benefits, and professional development opportunities.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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