Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Experienced Product Designer

Company: Plaid

Location: USA

Posted Oct 26, 2024

Plaid is a company that aims to empower people to take control of their finances by building tools and experiences that enable developers to create their own financial products. They work with thousands of companies to make it easy for people to connect their financial accounts to the apps and services they want to use.

Product Marketing Manager

Company: Zenput

Location: USA

Posted Oct 26, 2024

Crunchtime is a software company that provides solutions for the food industry. They are looking for a Product Marketing Manager to lead product launches, create sales tools, and collaborate with cross-functional teams.

Manager, Customer Success

Company: ParentSquare

Location: USA

Posted Oct 26, 2024

ParentSquare is a rapidly growing company that is changing the way schools and parents communicate. They are looking for a dynamic Manager Customer Success SMB to join their team and help lead their customer success team.

Director, Information Security

Company: Imaginepediatrics

Location: USA

Posted Oct 26, 2024

Imagine Pediatrics is a pediatrician-led medical group that aims to provide care and support to children with complex medical conditions. They are committed to reimagining pediatric healthcare and are guided by five core values: Children first, Earn trust, Innovate today, Embrace humanity, and One team diverse perspectives.

Devops Engineer SR

Company: Sagent

Location: USA

Posted Oct 26, 2024

Sagent is a company that is transforming the mortgage servicing industry by bringing a modern experience to customers. They are looking for a Senior DevOps Engineer to lead the implementation and management of their DevOps practices. The company offers a range of benefits and a collaborative work environment.

Associate Formulary Analyst

Company: Abarca

Location: USA

Posted Oct 26, 2024

Abarca is a company that is redefining pharmacy benefits with smarter technology. The job description is for an Associate Formulary Analyst who will be responsible for configuring and implementing formularies across Medicare Commercial and Employer clients.

National Channel Director

Company: Glia

Location: USA

Posted Oct 26, 2024

Glia is a company that offers award-winning technology for customer conversations. They are looking for a National Channel Director to manage strategic partnerships with technology solutions distributors. The role requires experience in channel account management, recruiting and onboarding partners, and driving sales processes. The company offers a collaborative culture, autonomy, and competitive benefits.

Senior Manager, Operating Model/Change Management

Company: dentsu

Location: USA

Posted Oct 26, 2024

The job description is for a Senior Manager position at Merkle, a leading data-driven technology-enabled global performance marketing agency. The role involves working with clients to deliver personalized customer experiences, developing strategic recommendations, and leading complex projects. The ideal candidate has a strong passion for problem-solving, a deep understanding of business, and excellent communication skills.

Client Retention Specialist

Company: Beyondfinance

Location: USA

Posted Oct 26, 2024

The text describes Beyond Finance's mission to help people escape debt and their job opening for a Retention Specialist. The role involves educating and assisting clients, empathizing with their financial difficulties, and helping them navigate the financial hardship debt program.

Data Analytics and Machine Learning - Software Engineering Team

Company: Aya Healthcare

Location: USA

Posted Oct 26, 2024

Aya Healthcare is seeking an analytical data and business-focused professional to join their software and product team. The role involves analyzing product hypotheses, validating insights through data, and developing features for machine learning models. The company offers a range of benefits, including free medical insurance, generous 401k match, and unlimited time off.

Credit Officer

Company: Formic

Location: USA

Posted Oct 26, 2024

Formic is a company that aims to revolutionize American manufacturing by making automation accessible to all manufacturers. They believe in continuing the American legacy of innovation and increasing factory productivity by 10x. The company is backed by several investors and has a strong team culture.

Product Marketing Manager

Company: checktheticker

Location: USA

Posted Oct 26, 2024

The job posting is for a Product Marketing Manager at Checktheticker, where the candidate will play a vital role in driving marketing strategies and initiatives forward. The position requires strong analytical skills, excellent writing and communication skills, and a proven track record of developing successful go-to-market strategies.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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