Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VP, Business Systems

Company: Workiva

Location: USA

Posted Oct 25, 2024

The job posting is for a Vice President of Business Systems at Workiva, a company that is growing rapidly and seeking a strategic leader to drive business growth and value. The role requires a strong background in technology leadership, with experience in public SaaS companies and a track record of delivering cross-functional tech-forward operational transformations.

Assistant Controller

Company: OLIPOP

Location: USA

Posted Oct 25, 2024

OLIPOP is a startup that aims to provide an affordable and delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers. The company values diversity and inclusion, and is looking for an Assistant Controller to lead its accounting operations.

Senior Full Stack Engineer

Company: Keller Executive Search

Location: USA

Posted Oct 25, 2024

The company is looking for a Senior Full Stack Engineer to join their team. The role involves designing and developing modern veterinary software that serves thousands of users in animal hospitals across the globe. The company values excellence, creativity, and accountability and offers a supportive and caring work environment.

Commercial Counsel I

Company: Eventbrite, Inc.

Location: USA

Posted Oct 25, 2024

Eventbrite is seeking a Commercial Counsel to manage contracts and deal structures. The role requires a talented and collaborative lawyer with experience in commercial contracts, technology, and sales. The ideal candidate will build strong relationships with stakeholders and become a trusted partner to the business.

Offensive Security Lead

Company: CGI Group, Inc.

Location: USA

Posted Oct 25, 2024

The job posting is for a highly motivated Cybersecurity expert to lead a rapidly growing team of Red Team operators and Application Security Engineers. The role involves leading ethical hacking and penetration tests, performing network wireless web application and API penetration testing, and collaborating with a team of Cyber Professionals.

Head of Agent Experience

Company: Real

Location: USA

Posted Oct 25, 2024

Real is a fast-growing national real estate brokerage powered by technology, seeking a Head of Agent Experience to join their Operations team. The successful candidate will be responsible for delivering a best-in-class agent experience, ensuring a seamless and satisfying journey for agents.

Technical Trainer

Company: Files.com

Location: USA

Posted Oct 25, 2024

Filescom is a successful company with a remote-first team, offering competitive benefits, training, and a 100% remote opportunity. The Technical Trainer role is focused on designing and delivering large-scale training sessions for customers, empowering them to fully utilize the Filescom platform and features.

Operations Coordinator

Company: Finalsite

Location: USA

Posted Oct 25, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They have a global presence and offer various products and services to help schools connect with their community, recruit students and staff, and fundraise.

VP, Marketing Revenue

Company: Smarsh

Location: USA

Posted Oct 25, 2024

Smarsh is a company that empowers its customers to manage risk and unleash intelligence in their digital communications. They have a growing community of over 6500 organizations in regulated industries and have received recognition from analysts like Gartner and Forrester. The company is looking for a Vice President of Marketing Revenue to drive and optimize marketing's contribution to overall revenue generation.

Senior Manager, iPaaS Product Development

Company: Bolt42

Location: USA

Posted Oct 25, 2024

Bolt is a company that aims to democratize commerce by providing a platform for retailers to connect with customers. The company is looking for a Sr Manager of iPaaS Product Development to lead the vision and strategy for their iPaaS platform. The role requires experience in product management, technical understanding, and cross-functional collaboration.

Senior Product Manager, Identity & Governance

Company: Wandb

Location: USA

Posted Oct 25, 2024

The Senior Product Manager Identity amp Governance will define and execute a roadmap for Identity amp Access Management, including user management, authentication, and authorization capabilities across all Weights amp Biases products. The role will collaborate with various teams to define and execute both near and long-term roadmaps for IAM and governance capabilities.

Solutions Engineer

Company: Cority

Location: USA

Posted Oct 25, 2024

Cority is a global enterprise EHS software provider that empowers companies to transform the way they work. The company values its employees, providing a comprehensive benefits package, opportunities for growth, and a dynamic work culture. Cority is committed to innovation, integrity, and sustainability, and is seeking a Solutions Engineer to join its sales team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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