Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Bilingual Client Retention Specialist

Company: Beyondfinance

Location: USA

Posted Oct 25, 2024

The company Beyond Finance is looking for a Retention Specialist to join their Customer Success Team. The role involves educating and assisting clients who are facing financial hardship and exploring options to become debt-free. The company offers a supportive work environment, benefits, and opportunities for career development.

Senior iOS Engineer

Company: Flock Safety

Location: USA

Posted Oct 25, 2024

Flock Safety is a technology solution that aims to eliminate crime and keep communities safe. The company is seeking a Senior Software Engineer to support and improve its product, which is currently being used by thousands of users daily.

Account Director, Central Region

Company: StackAdapt

Location: USA

Posted Oct 25, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They are looking for an Account Director to lead their sales efforts and grow programmatic revenue. The company offers a competitive salary, benefits, and a supportive culture.

Backend Software Engineer

Company: CardFlight

Location: USA

Posted Oct 25, 2024

CardFlight is looking for a mid-level Backend Software Engineer to join their US location-neutral team. The company is committed to empowering small businesses to accept electronic payments with ease and is passionate about delivering easy-to-use software. The role involves designing and building backend systems for transaction processing and settlement, collaborating with a team of engineers, and staying up-to-date with new technologies and best practices.

Senior Security Engineer

Company: Seesaw

Location: USA

Posted Oct 25, 2024

Seesaw is a learning experience platform that provides a suite of tools and resources for teachers to deliver joyful and inclusive instruction. The company is committed to providing every elementary student with joyful and connected learning experiences that lay the foundation for success in life. The engineering team is passionate about building secure systems and driving compliance initiatives, and is seeking a Senior Security Engineer to join their team.

Associate Email Designer

Company: Nutrafol

Location: USA

Posted Oct 25, 2024

The job posting is looking for an Associate Email Designer to join the Retention Marketing Team. The role involves designing highly specialized emails that support the brand and marketing objectives. The ideal candidate should have a strong understanding of branding, working knowledge of Figma and Adobe Creative Suite, and experience with email design and coding.

Senior HRBP

Company: Aurora Solar

Location: USA

Posted Oct 25, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who have been recognized for their work in the industry. The company is looking for an HR Business Partner to support their client groups and drive employee engagement efforts.

Solutions Consultant

Company: Dotdigital

Location: USA

Posted Oct 25, 2024

Dotdigital is a thriving global community of passionate professionals committed to the collective success of the organization and its clients. The company is seeking a Solutions Consultant to support and guide prospects and customers in the successful implementation and integration of their email and omnichannel marketing solutions.

Implementation Partnerships Lead

Company: Waterplan

Location: USA

Posted Oct 25, 2024

Waterplan is a pioneering Climate Tech startup seeking an Implementation Partnerships Lead to drive customer growth, partnerships, and water stewardship goals. The role requires strategic vision, execution, and leadership to position Waterplan as a platform for companies to connect with partners and projects.

Helpdesk Administrator

Company: Huntress

Location: USA

Posted Oct 25, 2024

Huntress is seeking a Helpdesk Administrator to join their IT team. The role involves providing technical support to employees, troubleshooting and resolving technical issues, and maintaining IT documentation. The company offers a 100 remote work environment, generous paid time off policy, and comprehensive benefits.

Smart Contracts Engineer: Team Aera

Company: Gauntlet

Location: USA

Posted Oct 25, 2024

Gauntlet is a company that specializes in quantitative research and optimization of DeFi economics, managing market risk and optimizing growth for protocols. They are a Series B company with 75 employees, operating remotely with a home base in New York City. They are dedicated to enhancing the industry's understanding of decentralized systems and revealing how to safely navigate the bleeding edge of 21st century financial innovation.

Manager, Professional Services

Company: Attentive

Location: USA

Posted Oct 25, 2024

The job posting is for a Manager Professional Services role in Attentive's Customer Success organization. The role involves leading a team of PS Specialists, coaching them towards maximum efficiency and scalability, and focusing on customer outcomes and satisfaction. The ideal candidate has 13 years of leadership experience in Professional Services Consulting or Customer Success, and is analytical and data-driven with a customer-focused mindset.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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