Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Principal Software Engineer - Data & Interoperability

Company: Nuna

Location: USA

Posted Oct 16, 2024

The job posting is for a Principal Engineer position at Nunas Value Platform, where the candidate will build products that change the dynamics of the healthcare industry, drive technical strategy, and provide technical guidance to teams.

Senior Growth Marketing Manager - Paid Social

Company: Monarch Money

Location: USA

Posted Oct 16, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love. They are seeking a Senior Growth Marketing Manager to join their growing marketing team.

Web Designer & Developer

Company: Nextech

Location: USA

Posted Oct 16, 2024

The job posting is looking for a Web Designer and Developer to conceptualize, design, and enhance customer-facing websites. The ideal candidate will have a strong understanding of user experience, technical expertise, and excellent communication skills.

SR Backend Java Engineer - Distributed Systems

Company: Rackspace

Location: USA

Posted Oct 16, 2024

Rackspace Technology is hiring a SR Backend Java Engineer to work on large-scale distributed systems, developing infrastructure and solving technical challenges. The team develops high-performing systems for 200 million+ active users, handling billions of transactions daily.

Global Revenue Enablement Manager - Retention & Growth

Company: Degreed

Location: USA

Posted Oct 16, 2024

The job posting is for a Global Revenue Enablement Manager position, requiring 5+ years of experience in customer success or enablement. The role involves partnering with the Customer Success and Key Accounts Team to drive customer satisfaction and revenue growth through retention and upselling. The job requires strong analytical and communication skills, as well as the ability to work cross-functionally and adapt to a fast-paced environment.

Partner Customer Success Manager

Company: JumpCloud

Location: USA

Posted Oct 16, 2024

JumpCloud is a company that delivers a unified open directory platform to manage identities, devices, and access across organizations. The company is looking for a Partner Customer Success Manager to partner with channel managers and oversee customer onboarding, providing guidance and identifying expansion opportunities.

Digital Account Manager

Company: Cendyn

Location: USA

Posted Oct 16, 2024

The Digital Account Manager is responsible for managing customer accounts, growing revenue, and delivering value to customers. The role requires strong communication, project management, and commercial acumen skills.

Strategic Partnerships Manager

Company: Shippo

Location: USA

Posted Oct 16, 2024

Shippo is looking for a Strategic Partnerships Manager to join their dynamic and entrepreneurial team. The company provides world-class shipping solutions and is committed to fair and equitable compensation practices.

Interstate Tractor Trailer Bodily Injury Claims Adjuster

Company: Reserv

Location: USA

Posted Oct 16, 2024

Reserv is an insurtech company that is seeking highly organized and customer-focused Commercial Transportation Resolution Specialists to join their team. The company is focused on automating manual tasks to tackle longstanding problems in claims and is looking for adjusters who can work in an evolving environment.

Distribution Partner Manager

Company: Figma

Location: USA

Posted Oct 16, 2024

Figma is looking for a Partner Manager to support agencies, systems integrators, consultancies, and commercial providers. The role involves identifying new prospects, partnering with GTM teams, and managing relationships with official and unofficial partners.

Lead Software Engineer - Full Stack

Company: Nuna

Location: USA

Posted Oct 16, 2024

The Nuna Provider Engineering team is building a greenfield consumer-facing Health Systems and Health Care Providers portal. The team is looking for a self-motivated, collaborative, and hands-on problem solver to join their dynamic and fast-paced engineering team.

Interstate Tractor Trailer Transportation Claims Resolution Specialist: Auto Physical and Property Damage

Company: Reserv

Location: USA

Posted Oct 16, 2024

Reserv is an insurtech company that is seeking highly organized and customer-focused Transportation Physical Damage Claims Adjusters to join their team. The company is focused on automating manual tasks to tackle longstanding problems in claims and is looking for adjusters who can work in an evolving environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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