Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager, Member Success Operations

Company: Carrot Fertility

Location: USA

Posted Oct 16, 2024

Carrot Fertility is a leading global fertility and family-building platform providing care for everyone everywhere. They are looking for a skilled call center operations leader to join their service center team in Des Moines, Iowa.

Senior Product Manager - Voice Payments and Capacity

Company: Twilio

Location: USA

Posted Oct 16, 2024

Twilio is hiring a Payments and Capacity Product Manager to help accelerate the growth of their products. The role involves owning PCI compliance, managing relationships with payment processor partners, and expanding payment capture to additional communication channels. The company values diversity, equity, and inclusion, and offers a range of benefits to its employees.

Senior Vendor Alliances Manager

Company: Pax8

Location: USA

Posted Oct 16, 2024

The Sr Vendor Alliances Manager Americas plays a strategic role in growing vendor revenue by managing vendor relationships, product pipeline, and forecast reporting. They collaborate with Vendor Alliance Managers, Product Management, and SalesMarketing teams to promote sales enablement and lead vendor efforts on promotions and partner programs.

Senior Product Designer

Company: Aurora Solar

Location: USA

Posted Oct 16, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who design and develop software for solar professionals. They are looking for a Senior Product Designer to drive product design on their HelioScope product, which is a cloud-based design and engineering platform for commercial and industrial solar projects.

Interstate Trucking Claims Director

Company: Reserv

Location: USA

Posted Oct 16, 2024

Reserv is an insurtech company that is creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. They are looking for a Claims Director to oversee a team of Claims Managers and are seeking someone with deep technical and subject matter experience in commercial transportation claims.

Director - Interactive Design

Company: 1Password

Location: USA

Posted Oct 16, 2024

1Password is seeking a visionary and strategic leader to serve as their Director of Interactive Design. The role involves developing and executing a comprehensive website design experience to achieve the company's brand and category-building objectives.

Director, Social Media

Company: Ag1

Location: USA

Posted Oct 16, 2024

AG1 is a company that is committed to empowering people to take ownership of their health. They have a strong ethos rooted in science and a dedication to continuous improvement. The company is seeking a Director of Social Media to lead their social media efforts and drive channel strategy and objectives.

Account Executive

Company: COMPLY

Location: USA

Posted Oct 16, 2024

COMPLY is a high-growth organization that provides compliance solutions to financial firms. The company is looking for an Account Executive to lead sales efforts and drive revenue opportunities.

Principal Product Manager, AI Factory

Company: Domino Data Lab

Location: USA

Posted Oct 16, 2024

Domino Data Lab is a leading Enterprise AI platform that powers model-driven businesses. The company is looking for a Principal Product Manager to define and execute the next chapter of its AI Factory, which will focus on building and operating Generative AI systems.

Services Delivery Manager

Company: Snowflake

Location: USA

Posted Oct 16, 2024

The job description is for a Services Delivery Manager at Snowflake, responsible for driving new service opportunities, working with customers and internal stakeholders, and ensuring customer satisfaction. The ideal candidate has 7+ years of experience in a similar role, with a track record of delivering on PS revenue targets and strong presentation skills.

Lead Engineer - Frontend

Company: hims & hers

Location: USA

Posted Oct 16, 2024

The company is seeking a Lead Software Engineer to join their Subscription Management team. The role involves collaborating with cross-functional teams to build innovative features, enhancing user experience, and optimizing acquisition funnels. The ideal candidate has 10+ years of experience in software engineering, strong understanding of modern web technologies, and excellent communication skills.

Senior Manager - Business Technology

Company: Webflow

Location: USA

Posted Oct 16, 2024

Webflow is a leading visual development platform that enables people to build websites visually, saving engineering time. The company is looking for a Senior Manager Business Technology to lead its Business Technology team, which contributes significantly to its overall success.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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