Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior DevOps Engineer

Company: Element 84, Inc.

Location: USA

Posted Oct 16, 2024

Element 84 is a woman-owned small business that works with public, private, and nonprofit sector clients to develop geospatial data processing pipelines and build software that helps answer big questions about our health, infrastructure, and changing planet. They value diversity, inclusivity, and work-life balance, and are looking for experienced DevOps engineers with strong AWS experience to support projects across multiple application domains.

People Data Analyst, Talent Acquisition

Company: Figma

Location: USA

Posted Oct 16, 2024

Figma is seeking a Talent Acquisition Data Analyst to guide and mentor their team, providing insights that influence long-term decisions. The role involves designing dashboards, extracting data, and analyzing trends to support recruiting strategies.

Senior Software Engineer, Backend

Company: brightwheel

Location: USA

Posted Oct 16, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to creating a diverse and inclusive work environment and is seeking a Senior Software Engineer to join their team.

Senior Analyst

Company: Angi

Location: USA

Posted Oct 16, 2024

Angi is seeking a Senior Analyst to optimize their home repair and online marketplace platform by leveraging advanced analytics. The role involves analyzing user behavior, developing predictive models, and providing data-driven insights to enhance the user experience and improve operational efficiency.

Quality Manager

Company: OSEA

Location: USA

Posted Oct 16, 2024

The job posting is looking for a Quality Manager to oversee quality assurance and control processes for skincare products. The ideal candidate will have experience in QCQA processes, regulatory compliance, and product development. The company is committed to wellness, kindness, and creating effective skincare products.

Director, New Homes & Strategic Accounts

Company: PosiGen

Location: USA

Posted Oct 16, 2024

PosiGen is seeking a Director of New Homes and Strategic Accounts to join their channel partner team. The ideal candidate has a strong history of successful sales management, possesses innate leadership qualities, and has a real passion for sharing the values of PosiGen.

Live Captioning/Streaming Project Manager

Company: Keywords Studios

Location: USA

Posted Oct 16, 2024

Keywords Studios is seeking a Live Captioning Project Manager to join their team. The role requires excellent organizational skills, attention to detail, and a passion for accessibility in media. The company is dedicated to following an equal opportunities policy and protecting personal information.

Senior DevOps Engineer

Company: Upstart

Location: USA

Posted Oct 16, 2024

Upstart is a digital-first company that partners with banks and credit unions to provide affordable credit. They are looking for a Senior DevOps Engineer to join their Delivery team, who will help architect, plan, build, automate, and scale the tools used by Product Engineers. The company offers competitive compensation, comprehensive benefits, and a supportive work environment.

Technical Support Engineer - Z Hardware

Company: IBM

Location: USA

Posted Oct 16, 2024

The job posting is for a remote technical support role at IBM, requiring advanced knowledge of IBM Z products and systems, with a focus on problem determination, understanding product design, and providing technical support to customers.

Senior Product Designer

Company: Aurora Solar

Location: USA

Posted Oct 16, 2024

Aurora Solar is a company that aims to create a future of solar energy for all. They have a remote-first team of sustainable energy enthusiasts who design and develop software for solar professionals. They are looking for a Senior Product Designer to drive product design on their HelioScope product, which is a cloud-based design and engineering platform for commercial and industrial solar projects.

Support Specialist

Company: Earnin

Location: USA

Posted Oct 16, 2024

EarnIn is a company that provides earned wage access, allowing people to access their earnings as they earn them. They are looking for a Support Specialist to join their customer support operations team.

Senior Business Recruiter

Company: SeatGeek

Location: USA

Posted Oct 16, 2024

SeatGeek is hiring a full-cycle recruiter to join their team. The recruiter will be responsible for hiring the best candidates for various roles, including Operations, Finance, Marketing, and Sales. The company offers a range of benefits, including equity stake, flexible work environment, and unlimited PTO.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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