Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Risk Customer Support Specialist

Company: Mercury

Location: USA

Posted Oct 15, 2024

Mercury is hiring a Customer Support and PreODD Information Specialist to help users with KYC, KYB, ODD, and EDD processes. The role requires strong communication skills, experience in fintech or banking, and ability to explain complex processes in simple terms.

Compliance Training & Research Specialist

Company: American Specialty Health Incorporated

Location: USA

Posted Oct 15, 2024

American Specialty Health Incorporated is seeking a Compliance Training amp Research Specialist to join their Regulatory amp Program Compliance department. The position will ensure the organization complies with regulations or laws that apply to their business.

Analytics Engineer

Company: Rocket Money

Location: USA

Posted Oct 15, 2024

Rocket Money is a company that aims to empower people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for an Analytics Engineer to join their team, who will work with interdisciplinary teams to deliver product features and enable product analytics and experimentation.

Analytics Engineer

Company: Aleph

Location: USA

Posted Oct 15, 2024

Aleph is a company that is redefining the world of Financial Planning and Analysis. They operate in an established software category with a multibillion TAM, but no clear winner. They are backed by top VCs and work with customers like Turo, Notion, and Zapier. They are building the source of truth for a business's data and ultimately the platform businesses use to make better decisions.

Data Labeler

Company: Incode Technologies

Location: USA

Posted Oct 15, 2024

Incode is seeking a dedicated Data Labeler to support datadriven projects by accurately categorizing and annotating data. The role offers a unique opportunity to contribute to cuttingedge technology development and be part of international growth.

Senior Technical Product Manager - Infrastructure

Company: Webflow

Location: USA

Posted Oct 15, 2024

Webflow is looking for a Senior Technical Product Manager to lead the Infrastructure team. The company is committed to building an inclusive global team and offers a range of benefits and perks.

Licensing & Carrier Login Administrator

Company: Newfront

Location: USA

Posted Oct 15, 2024

Newfront is building a modern insurance experience, reimagining the experience for clients, prospects, and employees, and empowering people for moments that matter. The company values balanced lives, wellness, and a culture of performance and work-life balance.

Senior Frontend Engineer - DataViz

Company: Grafana Labs

Location: USA

Posted Oct 15, 2024

Grafana is looking for a frontend developer to join their DataViz squad. The team is responsible for visualizing data in Grafana and is looking for someone with experience in data transformation and visualization. The company values autonomy, collaboration, and respect, and offers a competitive compensation package.

Director - Supply Chain & Operations

Company: brightwheel

Location: USA

Posted Oct 15, 2024

Brightwheel is a technology brand in early education, committed to providing high-quality education to every child. The company is looking for a Director of Supply Chain and Operations to lead the teams responsible for procuring supplies, creating products, and fulfillment.

Director - Mid Market Sales

Company: Vercel

Location: USA

Posted Oct 15, 2024

Vercel is a fast-growing organization that provides a frontend cloud platform for building and scaling web applications. The company is looking for a sales leader to join their team, who will be responsible for driving revenue growth and evangelizing their platform to customers.

Reals Manager

Company: Modern Health

Location: USA

Posted Oct 15, 2024

The Renewals Manager role is responsible for driving renewals and upsell motion, negotiating contracts, and mitigating risk. The role requires 8+ years of Client Success Account Management experience and excellent organizational skills.

Sr. Specialist - Clinical Literature Monitoring Consultant

Company: ClinChoice

Location: USA

Posted Oct 15, 2024

ClinChoice is a global full-service CRO searching for a Sr Specialist Clinical Literature Monitoring Consultant to join one of their clients. The role involves providing pertinent information on company products and interests from biomedical literature, and requires candidates with a strong focus on quality, professional development, and a supportive culture.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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