Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Analytics Engineer

Company: Blackpoint Cyber

Location: USA

Posted Oct 14, 2024

Blackpoint Cyber is a leading cybersecurity company seeking a Senior Analytics Engineer to design and support their data architecture and analytics capabilities. The role offers a fully remote opportunity to contribute to a dynamic and growing BI team.

Oracle BI Technical Architect

Company: Cognizant

Location: USA

Posted Oct 14, 2024

Cognizant Technology Solutions is looking for an Oracle BI Technical Architect to join their team. The role involves assisting clients in navigating the digital shift, leveraging cloud, social, and mobile enterprise application platforms to drive innovation and efficiency.

Contributing Faculty - Mental Health Counseling

Company: Adtalem Global Education

Location: USA

Posted Oct 14, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The university is dedicated to high academic standards and helping students make a difference in their professions and communities.

Mid-Market Customer Success Manager

Company: Newsela

Location: USA

Posted Oct 14, 2024

The role of MidMarket Customer Success Manager at Newsela involves managing a portfolio of accounts, building partnerships, and driving company results. The role requires experience in EdTech, client success planning, and relationship building. The company offers a range of benefits, including flexible PTO, work-from-home options, and professional development opportunities.

DevOps Engineer III

Company: Security Risk Advisors

Location: USA

Posted Oct 14, 2024

The job posting is for a DevOps Engineer III position in the Security Risk Advisors Software Development Team. The team is looking for a candidate with experience in cloud, containerization, and CICD pipelines. The job requires strong problem-solving skills, communication, and collaboration. The company offers a range of benefits, including flexible work arrangements, mental health support, and a 401k plan.

NetSuite Functional Finance Specialist

Company: Cognizant

Location: USA

Posted Oct 14, 2024

Cognizant Technology Solutions is looking for a NetSuite Functional Finance Specialist to join their team. The ideal candidate will have experience with Netsuite ERP and will lead the design and implementation of Netsuite ERP systems across various domains.

Customer Service Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Oct 14, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Senior Technical Project Manager

Company: REE Medical

Location: USA

Posted Oct 14, 2024

The job summary describes a Senior Technical Project Manager role at REE, responsible for managing large-scale projects, coordinating cross-functional teams, and ensuring project success. The role requires strong technical competence, analytical and problem-solving skills, and excellent communication and interpersonal abilities.

Safety Data Sheet Author

Company: CGI Group, Inc.

Location: USA

Posted Oct 14, 2024

CGI is seeking experienced professionals to provide end-to-end hazard communication classification and Safety Data Sheet SDS authoring services to chemical manufacturers in support of global chemical regulatory compliance laws.

Associate Data Platform Engineer

Company: Kin

Location: USA

Posted Oct 14, 2024

Kin is a digital insurer focused on home insurance, aiming to change the industry by leveraging data and technology to provide customizable coverage and excellent claims service. The company is looking for talented individuals to join its mission, offering a range of benefits and a dynamic work environment.

Life and Annuities Technical SME

Company: NTT DATA

Location: USA

Posted Oct 14, 2024

NTT DATA is hiring a Life and Annuities Technical SME for a fully remote position in Dallas, Texas. The job requires 15+ years of experience in Life Insurance and Annuity TPA business, programming, and debugging. The company offers a competitive salary range, benefits, and a diverse and inclusive work environment.

Clinical Nurse Auditor

Company: CGI Group, Inc.

Location: USA

Posted Oct 14, 2024

The Clinical Nurse Auditor is a remote position that requires a Registered Nurse with ICU experience and a strong working knowledge of computer functions. The role involves reviewing medical records to determine medical appropriateness and rendering independent decisions. The position offers competitive compensation, comprehensive benefits, and opportunities for growth and development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages