Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

VP - Product Engineering

Company: MyFitnessPal

Location: USA

Posted Oct 15, 2024

MyFitnessPal is looking for exceptional leaders to help further their mission to improve the health of every body through better food choices. The company provides tools and resources to reach weight management goals and is looking for a VP Engineering to lead a large multidisciplinary software development team.

Senior Product Manager - Payments

Company: Zepz

Location: USA

Posted Oct 15, 2024

The job posting is for a Senior Product amp Partnerships Manager at Zepz, responsible for leading the strategy and execution for customer funding solutions. The role requires experience in product management within fintech or payments, and a natural ability to build rapport and collaborate with senior stakeholders.

Head of Legal

Company: Scribd

Location: USA

Posted Oct 15, 2024

Scribd is seeking an experienced and strategic leader for its Legal Team. The company is committed to equal employment opportunity and offers a comprehensive benefits package, including healthcare insurance, paid parental leave, and a competitive equity ownership.

Accounting Manager

Company: Kickstart Accounting, Inc.

Location: USA

Posted Oct 14, 2024

The job requires a highly driven and detail-oriented professional to lead a team of bookkeepers, manage client relationships, and ensure high-quality financial accuracy and reporting. The role demands strong commitment to specialized expertise and technical proficiency, with a focus on delivering high-quality accounting services in a fast-paced structured environment.

Senior Marketing Operations Manager

Company: Magicschool

Location: USA

Posted Oct 14, 2024

MagicSchool is a premier generative AI platform for teachers, aiming to bring joy and magic into every learning experience. The company is working towards real social impact, with a focus on innovation, diversity, and excellence.

Product Growth Analyst

Company: PandaDoc

Location: USA

Posted Oct 14, 2024

The Data Team at PandaDoc is looking for a Product Growth Analyst to join their team. The role involves analyzing user acquisition and onboarding flows, collaborating with product managers, and creating detailed reports and dashboards. The company offers a competitive salary range, benefits, and a positive work-life balance.

Senior Enterprise Sales Account Executive (New Logo Sales)

Company: Emburse

Location: USA

Posted Oct 15, 2024

Emburse is a company that helps organizations manage corporate expenses and invoices by automating manual tasks and saving time. They are looking for Senior Account Executives to focus on finding and closing deals with companies over 4000 employees in size. The job requires a strong understanding of the territory, competitive offerings, and marketplace, as well as the ability to articulate the company's service benefits and processes to potential clients.

Technical Writer

Company: dscout

Location: USA

Posted Oct 14, 2024

Dscout is a company that bridges the gap between product teams and users, providing a platform for companies to uncover critical insights into user needs and behaviors. As a Technical Writer, you will work closely with product managers and other subject matter experts to produce high-quality user-friendly documentation.

Training and Development Specialist

Company: The Black Tux

Location: USA

Posted Oct 14, 2024

The Black Tux is a company that provides modern formal wear with an incredible fit, and they are looking for a Training and Development Specialist to support their Showroom associates. The role involves creating and facilitating training programs, coaching employees, and identifying skill gaps. The company offers a range of benefits, including competitive medical and dental plans, equity in the company, and flexible time off.

Senior Engineering Manager

Company: Apollo

Location: USA

Posted Oct 15, 2024

Apollo is looking for an experienced engineering leader to lead a team in advancing the federation capabilities of their graph technologies. The company aims to empower every software team to build an amazing user experience across any number of clients without dealing with a barrage of API endpoints.

Performance Marketing Manager - App Campaigns

Company: Kraken

Location: USA

Posted Oct 15, 2024

Kraken is a mission-focused company that aims to accelerate the global adoption of crypto, providing a platform for users to achieve financial freedom and inclusion. The company is committed to industry-leading security, crypto education, and world-class client support.

Engineering Manager

Company: Lattice

Location: USA

Posted Oct 15, 2024

The job posting is for an Engineering Manager at Lattice, responsible for developing and scaling a team of software engineers. The role requires experience in software engineering, leadership, and collaboration. The company offers a competitive salary, benefits, and a positive work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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