Customer Service Jobs in USA

Positions 485,954 Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Google Cloud Solution Architect

Company: PTP

Location: USA

Posted Dec 07, 2025

PTP is expanding its cloud practice, seeking a Google Cloud Solution Architect for a high-impact role with competitive compensation and growth opportunities. The position emphasizes technical expertise, leadership, and collaboration in delivering innovative CX solutions.

Senior Platform Engineer - ML Data Systems

Company: Khan Academy

Location: USA

Posted Dec 07, 2025

Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities. They are looking for an ML Data Engineer to evolve their evaluation dataset tools to meet the growing platform needs of AI-based tutoring.

Revenue Performance Management (RPM) Solutions Delivery

Company: Anaplan

Location: USA

Posted Dec 07, 2025

This job description outlines a role focused on ensuring RPM applications align with Anaplan standards through collaboration, implementation guidance, and ecosystem enablement. Key responsibilities include partnering with teams, developing training programs, and supporting partners to drive successful implementation and customer satisfaction.

Account Executive

Company: Devpost

Location: USA

Posted Dec 07, 2025

Devpost is a platform that inspires developers to build great software through competitions and hackathons. They partner with major tech companies and have a strong reputation in the industry. The company is looking for a strategic Account Executive to drive growth with significant customers and deepen relationships.

Senior/Staff Content Designer

Company: Grow Therapy

Location: USA

Posted Dec 07, 2025

The job posting is for a Senior Staff Content Designer role at Grow Therapy. The role involves crafting clear, inclusive, and trustworthy product experiences across client and provider products. The ideal candidate will have 6+ years of content design/UX writing experience, a strong portfolio, and expertise in UX writing, content strategy, and systems thinking. The role requires collaboration with cross-functional teams, including product design, research, and operations, to define messaging, craft value propositions, and shape content systems. The position offers a competitive base compensation and can be hybrid or fully remote.

Principal Machine Learning Engineer - Content & Trust Recommendations

Company: Pinterest

Location: USA

Posted Dec 07, 2025

The job posting is for a Principal Machine Learning Engineer to lead the Content and Trust Engineering teams. The role involves setting technical strategy, architecture, and roadmap for industry-leading machine learning methodologies. The ideal candidate should have deep expertise in large-scale ML systems, responsible AI, and cross-functional collaboration.

Lead AI Engineer

Company: Upwork

Location: USA

Posted Dec 07, 2025

Upwork is a global work marketplace connecting businesses with skilled independent talent. The company offers AI-powered solutions and enables companies to scale, innovate, and build agile teams. The job description is for a Lead AI Engineer position on the Data Platform & Services team, focusing on building AI-powered systems for data engineering, analytics, and product evolution.

Engineering Lead

Company: NABIS

Location: USA

Posted Dec 07, 2025

Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry. The company is seeking an Engineering Lead to guide the technical direction and growth of their V2 Platform.

Sports Trader

Company: Betr

Location: USA

Posted Dec 07, 2025

Betr is a fast-growing sports gaming company founded in 2022 by Joey Levy and Jake Paul. The company offers a unique single-app experience with a simplified user interface, catering to casual sports fans and gamers. Betr has quickly gained hundreds of thousands of paying users and has already facilitated $250M in winnings. The company is backed by top-tier investors and is looking to expand its product offerings and market presence.

Senior Product Designer

Company: EDB

Location: USA

Posted Dec 07, 2025

The job posting is for a Senior Product Designer position that is 100% remote for US-based candidates. The role requires a growth mindset, customer focus, and collaboration in an inclusive environment. The impact includes strategic design, visual excellence, design systems, research, and leadership. The ideal candidate should have 5+ years of experience, expertise in Figma, experience with AI tools, and a history of fostering inclusive team environments.

Lead Monetization Analyst

Company: HubSpot

Location: USA

Posted Dec 07, 2025

The HubSpot Ops team is seeking a Lead Monetization Analyst to help make important product pricing and packaging decisions based on data, customer insights, and strategic thinking. The role involves owning business performance reporting, supporting pricing and packaging decisions, and driving cross-functional workstreams. The ideal candidate should have relevant experience in data analytics and pricing strategy, track record of driving organization-wide impact, expert financial modeling skills, and excellent communication and collaboration skills.

Senior Recruiter

Company: NABIS

Location: USA

Posted Dec 07, 2025

Nabis is a leading licensed cannabis wholesale platform with a mission to empower the world to discover cannabis. They are building an innovative technology-first platform to scale the cannabis industry. The company is seeking a Senior Recruiter to own and lead their recruiting function as they continue to grow.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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