Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Fullstack Engineer - Analyze Product

Company: Webflow

Location: USA

Posted Nov 29, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They empower teams to design, launch, and optimize for the web without barriers. The company values trust, transparency, creativity, and inclusivity. They are hiring a Senior Fullstack Engineer to join their Analyze Engineering team to build and scale powerful capabilities for Webflow customers.

Cloud Engineer

Company: MetroSys

Location: USA

Posted Nov 28, 2025

MetroSys is seeking a highly skilled Cloud Engineer with 3+ years of experience, strong expertise in Microsoft Azure services, and familiarity with hybrid and multicloud environments. The role involves designing, deploying, and maintaining cloud infrastructure, collaborating with DevOps and development teams, implementing security best practices, and supporting multicloud initiatives. The position is fully remote with occasional collaboration across time zones.

Finance Operations Data Analyst

Company: NABIS

Location: USA

Posted Nov 29, 2025

Nabis is a leading licensed cannabis wholesale platform with a large portfolio of brands. They aim to empower the world to discover cannabis through choice, access, and innovation. The company is seeking a Finance Operations Data Analyst to drive automation, streamline processes, and improve metric tracking across various departments.

Director of Strategic Accounts

Company: Tanium

Location: USA

Posted Nov 28, 2025

The Director of Strategic Accounts position at Tanium involves generating opportunities to position the Tanium platform within assigned territories and accounts. The role requires articulating the value of the platform to decision makers, nurturing relationships, working with partner and marketing teams, generating sales development activity, forecasting, and conducting presentations. The ideal candidate has significant enterprise software sales experience, a strong team mentality, proven track record of exceeding quota, experience calling on CSuite level contacts, background in building relationships with partner ecosystems, and excellent communication and presentation skills.

Engineering Manager - Cards

Company: Kraken

Location: USA

Posted Nov 28, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They are seeking an Engineering Manager to lead their cross-functional Cards Pod, building and scaling Kraken's card experiences. The role involves leading a team of frontend and backend engineers, owning the UX for card features, and collaborating with product managers and designers to deliver high-impact features.

Director of People Operations and Administration at NACSA

Company: Axis Talent Partners

Location: USA

Posted Nov 28, 2025

NACSA is seeking a Director of People Operations and Administration to design and implement people-centered systems, foster inclusion, drive professional development, and support talent management. The role involves managing finance administration functions and building sustainable frameworks to enhance employee experience and organizational culture.

Product Development Coordinator

Company: Trafilea

Location: USA

Posted Nov 28, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, providing support and development opportunities for their employees. With a remote-first approach, they offer the freedom to work from anywhere in the world, surrounded by a diverse and talented team.

Director of Product Development

Company: Trafilea

Location: USA

Posted Nov 28, 2025

Trafilea is a dynamic and innovative tech e-commerce group that operates multiple direct-to-consumer brands in the intimate apparel and beauty sectors. They focus on using data-driven strategies to scale their businesses and have their own online community dedicated to promoting body positivity. Trafilea is committed to creating high-quality products and services that enhance the customer experience and drive long-term growth. They foster a culture of collaboration, innovation, and continuous learning, and believe in investing in their people to provide them with support and development opportunities to grow both personally and professionally.

Customer Success Manager (Account Manager)

Company: Nova Talent

Location: USA

Posted Nov 29, 2025

The Account Manager IC role is a remote position based in the US East Coast or Central time zones. The company is a fast-growing SaaS business that helps connect physical and digital worlds. The role focuses on revenue growth, upselling, cross-selling, and renewals across a portfolio of ~150 Enterprise and SMB accounts. The ideal candidate has 5+ years of experience in Account Management, Strategic CS, or Enterprise Sales at a SaaS company, with a proven track record of driving upsells, cross-sells, and renewals across Enterprise accounts. The position offers competitive compensation, equity upside, comprehensive benefits, and the opportunity to work remotely while collaborating with a global team.

Staff Delivery Project Manager

Company: AgentSync

Location: USA

Posted Nov 28, 2025

The Staff Delivery Project Manager role at AgentSync is a highly trusted and autonomous position responsible for managing multiple projects, ensuring exceptional customer experiences, and driving continuous improvements. The ideal candidate should have extensive project management experience, strong leadership skills, and a passion for solving complex problems in a fast-paced environment.

Account Manager, Respiratory LTC – Great Plains

Company: Viatris

Location: USA

Posted Nov 28, 2025

Viatris Specialty LLC is a healthcare company that aims to provide high-quality, trusted medicines to people worldwide. The Account Manager Respiratory LTC role involves managing and growing a territory, building relationships with healthcare providers, and ensuring access to promoted products. The position requires a bachelor's degree, 8 years of experience in pharmaceutical sales, and strong relationship-building skills.

Customer Service Representative

Company: Insurify

Location: USA

Posted Nov 29, 2025

Insurify is a fast-growing MIT FinTech startup that is changing the way people compare, buy, and manage insurance using AI technology. The company is seeking customer support representatives to join their team and help provide excellent service to customers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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