Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Personal Litigation Injury Protection Resolution Specialist

Company: Reserv

Location: USA

Posted Nov 26, 2025

Reserv, an insurtech company, seeks a PIP Resolution Specialist to enhance claims efficiency with competitive benefits and a focus on innovation. The role emphasizes problem-solving, empathy, and technology-driven processes while offering flexible work arrangements and professional development opportunities.

Associate Analyst - Cyber Threat Intelligence

Company: SONY global

Location: USA

Posted Nov 26, 2025

Sony Corporation of America is seeking a remote Associate Analyst Cyber Threat Intelligence role with responsibilities in threat analysis, security incident response, and collaboration across global teams. The position offers competitive pay, comprehensive benefits, flexible work arrangements, and career development opportunities, with a salary range of $85,000-$105,000 and potential bonuses.

Senior Backend Engineer - Assets

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building a next-generation AI-native Digital Asset Manager as a core component of their Digital Experience Platform. The company is looking for a Senior Backend Engineer to collaborate with cross-functional teams and solve complex technical challenges. The role offers remote work, competitive compensation, and benefits.

Principal Platform Architect

Company: Finalsite

Location: USA

Posted Nov 26, 2025

Finalsite is a community relationship management platform for K12 schools, offering websites, communications, mobile apps, enrollment, and marketing services. They seek a Principal Platform Architect to lead the design and evolution of their next-generation platform, focusing on scalability, security, and modernization. The role involves strategic architecture, hands-on engineering, mentoring teams, and driving platform strategy across engineering teams.

Senior Staff Engineer - Online Datastores

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are seeking a Senior Staff Engineer Online Datastores to help build and operate reliable, high-performance datastores using Apache Druid, MongoDB, and Postgres. The role involves ensuring high reliability, uptime, and query performance, managing data lifecycle, optimizing performance and cost efficiency, and providing technical leadership and mentorship.

Senior Data Scientist (Power Systems)

Company: Phaidra

Location: USA

Posted Nov 26, 2025

The job posting outlines responsibilities and qualifications for a role focused on developing electrical system ontology for data centers. The role involves creating tools for monitoring system telemetry, developing anomaly detection models, and collaborating with customer operations teams. The company seeks candidates with 3+ years of experience in electrical or power systems operations, a relevant degree, and strong problem-solving and communication skills.

Senior Account Executive - eCommerce

Company: Mercury

Location: USA

Posted Nov 26, 2025

Mercury is seeking a seasoned sales professional to join their eCommerce sales team. The role focuses on selling to established high-value midmarket brands generating millions in annual revenue. The successful candidate will own the full sales cycle, build and maintain a high-quality pipeline, conduct in-depth discovery, and collaborate with underwriters and the Relationship Management team. Mercury values diversity and offers a competitive total rewards package.

Customer Engineer

Company: Builder.io

Location: USA

Posted Nov 26, 2025

Builder.io is a Visual Development Platform that empowers design and development teams to build digital products using modern workflows powered by AI. The role involves collaborating with engineering, design, and product teams to help customers reimagine how they design, build, and scale digital experiences. Key responsibilities include leading onboarding programs, guiding customers through implementation, collaborating with developers and designers, identifying high-impact workflows, developing enablement resources, and partnering with product and engineering teams.

Counsel - Commercial Contracts

Company: S&P Global

Location: USA

Posted Nov 26, 2025

The role is for a fully remote Counsel Commercial Contracts position at S&P Global Mobility. The position involves drafting, reviewing, and negotiating various commercial contracts, managing the procurement agreement process, and conducting research. The ideal candidate should have a Juris Doctorate degree, at least 3 years of experience in drafting and negotiating contracts, excellent communication and negotiation skills, and a strong work ethic.

Staff Software Engineer, Assets - Distributed Systems

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow is building an AI-native Digital Experience Platform and a next-generation Digital Asset Manager. They are looking for a Staff Engineer to architect and implement user interfaces, scalable data architectures, and API endpoints. The role offers competitive compensation and benefits, and emphasizes collaboration, mentorship, and inclusive practices.

Fundraising Data Manager

Company: MissionWired

Location: USA

Posted Nov 26, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. The company is looking for a fundraising data manager to join their data services team.

Sales Leader

Company: Mapbox

Location: USA

Posted Nov 26, 2025

Mapbox seeks a sales leader to drive growth and partnerships, emphasizing experience in enterprise software and location technology. The role involves managing ARR, building pipelines, and collaborating with teams to enhance customer value.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages