Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Regional Director - Southeast

Company: Braeburn

Location: USA

Posted Jul 17, 2024

Braeburn is a company dedicated to delivering solutions for people living with opioid use disorder. The Regional Director role provides leadership and strategic direction for a team of Account Managers to achieve business performance objectives.

Language Services Consultant

Company: Appen

Location: USA

Posted Jul 17, 2024

Appen is a leader in AI enablement, leveraging a global crowd of skilled contractors to collect and label data for building innovative AI systems. The company is committed to creating an inclusive workplace and has a learn-it-all culture that values perspective growth and innovation.

Head of Growth

Company: Superhuman

Location: USA

Posted Jul 17, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Head of Growth to lead their growth efforts. The company values diversity and is an equal opportunity employer.

Lifecycle Marketing Manager

Company: Nava

Location: USA

Posted Jul 17, 2024

Nava Benefits is a modern benefits brokerage on a mission to fix healthcare. The company is looking for a lifecycle marketer to work with a small team to drive leads through the revenue funnel.

AWS Software Developer (Typescript)

Company: TTEC Digital

Location: USA

Posted Jul 17, 2024

TTEC Digital is seeking an AWS Software Developer to join their AWS Practice. The role involves building and deploying AWS solutions for clients, working with a team to deliver projects, and learning best practices in NodeJS, JavaScript, and Python. The company offers a competitive salary, benefits, and a positive work environment.

Director - Product Management

Company: Valcre

Location: USA

Posted Jul 17, 2024

Valcre is seeking a Director of Product Management to lead the development of its valuation software for the commercial real estate industry. The company is looking for an experienced and innovative leader who can drive product development, manage a team, and work cross-functionally to deliver transformative products.

Customer Care Representative

Company: Talkdesk

Location: USA

Posted Jul 17, 2024

Talkdesk is a cloud contact center leader that champions inclusivity and diversity, offering full-time employment with competitive pay and benefits. The company is recognized for its innovative software solution and commitment to empowering customer heroes.

Senior Product Manager

Company: Hive.co

Location: USA

Posted Jul 17, 2024

Hive is looking for a Senior Product Manager to lead the Product Pod roadmap and contribute to the company's success. The role involves owning the product strategy, working with the engineering team, and driving impactful solutions.

Support Engineer – Tier 1 (Salesforce Certified)

Company: Litify

Location: USA

Posted Jul 17, 2024

Litify is seeking a Support Engineer Tier 1 to join their expanding Customer Success team. The role involves troubleshooting technical issues, creating knowledge articles, and working closely with customers and internal staff. The ideal candidate has 13 years of technical customer-facing experience, Salesforce certifications, and excellent communication skills.

RVP, Enterprise Sales

Company: Conga

Location: USA

Posted Jul 17, 2024

The Regional Vice President, Enterprise East, is responsible for developing and executing a Go To Market and Pipeline Development strategy. The ideal candidate has expertise in direct pipeline development, sales leadership, and innovative thinking. The role requires strong collaboration, communication, and interpersonal skills.

Manager, Order Management & Billings

Company: Bloomreach

Location: USA

Posted Jul 17, 2024

Bloomreach is a company that offers a suite of products for digital commerce, including discovery, content, and engagement. They are seeking a Manager Order Management and Billings to join their accounting team.

Manager, Deployment and QA

Company: UpKeep

Location: USA

Posted Jul 17, 2024

The job posting is for a Manager Deployment and QA position, responsible for leading a team of Quality Assurance Engineers. The role involves defining processes, implementing cutting-edge quality assurance practices, and driving designs of automation software. The ideal candidate should have experience in managing a team, coding, and design proficiency in modern programming languages, and experience with automation testing frameworks and cloud services.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

Related Pages