Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Marketing Manager - Enterprise

Company: Recharge Payments

Location: USA

Posted Jul 18, 2024

The job posting is seeking a dynamic and motivated individual to join the Product Marketing team at Recharge. The ideal candidate will drive marketing strategies and programs, partner with various teams, and measure performance metrics to enhance the roadmap and growth.

Order Management Analyst

Company: FloQast

Location: USA

Posted Jul 18, 2024

The job posting is for an Order Management Analyst role at FloQast, a company that automates accounting workflows. The role requires experience in deal desk, finance, contracts, sales operations, or revenue, and involves reviewing and approving CPQ quotes, auditing customer orders, and performing financial commission and sales data quality checks.

Associate Dean, Nursing Doctoral Programs

Company: Adtalem Global Education

Location: USA

Posted Jul 18, 2024

Walden University is a pioneer in student-centered distance education, offering over 100 online degree and certificate programs. The Associate Dean will lead a team of academic administrators, faculty, and staff to maintain quality and integrity of programs, engage in faculty recruitment and development, and ensure program compliance with accreditation and regulatory standards.

Mid-Market Account Executive

Company: Passport Shipping

Location: USA

Posted Jul 18, 2024

Passport is a company that helps brands expand their international eCommerce channel. They are looking for a MidMarket Account Executive to join their team and drive revenue growth. The role involves building client relationships, identifying new sales opportunities, and negotiating contracts.

Principal Data Engineering Platform Architect

Company: Snowflake

Location: USA

Posted Jul 18, 2024

Snowflake is seeking a Data Platform Architect to join their Field CTO Office. The role involves working with sales teams, product management, and technology partners to design and architect the Snowflake Cloud Data Platform. The ideal candidate should have 10+ years of architecture experience, deep technical expertise, and excellent presentation skills.

Senior FP&A Analyst

Company: CDC Foundation

Location: USA

Posted Jul 17, 2024

The job description is for a Financial Reporting Analyst who will work closely with internal teams to turn data into critical information and knowledge. The analyst will provide accurate and reliable data and ensure it is easily available to users. The job requires strong analytical and quantitative skills, proficiency in Microsoft Excel, and experience with financial reporting tools.

Inbound Account Manager

Company: Sago

Location: USA

Posted Jul 17, 2024

SAGO is a global leader in market research and data solutions, committed to connecting human answers to business questions. They are looking for an Inbound Account Manager to join their team, responsible for retaining and developing clients, providing excellent service, and developing strong relationships across the organization.

HR Business Partner

Company: Rackspace

Location: USA

Posted Jul 18, 2024

The job posting is for an HR Business Partner position at Rackspace Technology, requiring 8-11 years of progressive HR experience, strong interpersonal skills, and ability to build relationships. The role involves partnering with business leaders, developing human resources solutions, and improving manager and employee performance.

Head of GSI Partnerships

Company: Jasper AI, Inc.

Location: USA

Posted Jul 18, 2024

Jasper is a marketing AI copilot that helps teams produce better outcomes and faster outputs. The company has been recognized for its innovative approach and has a diverse team that values collaboration and creativity.

TikTok Strategist, Paid

Company: Power Digital Marketing

Location: USA

Posted Jul 18, 2024

Power Digital is a techenabled growth firm that offers best-in-class services, including SEO, Content Marketing, and Paid Media. They are looking for a creative and energetic full-time TikTok Paid Social Strategist to join their team.

Customer Care Advocate

Company: NoGigiddy

Location: USA

Posted Jul 18, 2024

NoGigiddy is hiring Remote Customer Care Advocates with a starting wage of $19 per hour. The role involves providing top-notch customer service and support from home. The company offers flexible working hours, competitive pay, and opportunities for professional growth.

Inside Sales Representative

Company: Superhuman

Location: USA

Posted Jul 18, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Velocity Inside Sales Representative to join their team. The role involves sourcing, landing, and expanding new contracts with small and medium-sized organizations.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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