Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Product Analyst

Company: Apollo

Location: USA

Posted Jul 16, 2024

The job posting is for a Staff Product Analyst position at Apollo, a company that supports large GraphQL platforms. The role involves generating critical insights, working with cross-functional teams, and presenting data stories to stakeholders. The company offers competitive compensation, equity, and benefits.

Senior Investment Management Paralegal - Fund Legal

Company: Wisdomtree

Location: USA

Posted Jul 16, 2024

The job description is for a Senior Investment Management Paralegal to provide legal support to the Fund Legal team, managing ETF registration statements and related exhibits, and assisting with drafting and finalizing amendments to service provider fund agreements.

Senior Customer Advocacy Manager

Company: Unqork

Location: USA

Posted Jul 16, 2024

Unqork is a company that provides an Enterprise App Cloud solution, empowering enterprises to unleash business agility while removing the burden of technical debt. The company is looking for a Senior Director of Customer Success to oversee a portfolio of clients and provide strategic long-term relationship management.

Sales Development Representative

Company: User Interviews

Location: USA

Posted Jul 16, 2024

User Interviews is a remote company that values its employees and customers. They believe in continuous improvement and are committed to accessibility, equity, diversity, and inclusion. The company is seeking a Sales Development Representative to increase its new business pipeline and offers a competitive salary, equity options, and a range of benefits.

Regional Safety Manager

Company: Lennar Homes

Location: USA

Posted Jul 16, 2024

Lennar is a leading homebuilder dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates. The company is looking for a Regional Safety Manager to ensure proper training, recordkeeping, and oversight of their Injury Illness Prevention Program.

Cybersecurity Community Leader

Company: Contrast Security

Location: USA

Posted Jul 16, 2024

Contrast Security is a leading provider of security technology that enables software applications to protect themselves against cyberattacks. The company is seeking a Cybersecurity Community Leader to lead its social media efforts and build a vibrant online community.

Senior Account Executive

Company: Valcre

Location: USA

Posted Jul 16, 2024

Valcre is seeking a Senior Account Executive to join their team. The role involves closing sales and winning new business within a named account list. The ideal candidate will have 3+ years of B2B SaaS sales experience, excellent communication skills, and a track record of exceeding quota.

Customer Service Associate

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Jul 16, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Senior Systems Engineer

Company: Deft

Location: USA

Posted Jul 16, 2024

At Summit, they are looking for a Senior Systems Engineer with experience in VMware and other hypervisor technologies to join their team. The role involves designing, implementing, and managing virtualized environments, troubleshooting issues, and providing Level III support. The company offers a competitive total benefit package, flexible work environment, and opportunities for professional development.

Project Coordinator - Direct Mail

Company: MissionWired

Location: USA

Posted Jul 16, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They are seeking a Project Coordinator to develop and manage integrated marketing, fundraising, and communications strategies for their growing client base.

Principal Internal Communications Manager

Company: InvoiceCloud, Inc.

Location: USA

Posted Jul 16, 2024

InvoiceCloud is a leading provider of online bill payment services, and they are looking for a Principal Internal Communications Manager to develop and execute an employer brand strategy. The role involves creating a compelling narrative about what makes InvoiceCloud a unique and attractive place to work, and ensuring that the employer brand is consistently communicated across all internal and external channels.

Lead Data Analyst

Company: Unqork

Location: USA

Posted Jul 16, 2024

Unqork is a leading Codeless as a Service platform that helps organizations build, deploy, and manage complex software without coding. The company has a strong track record of innovation and has attracted a number of high-profile customers, including Fortune 500 companies. The job posting highlights the company's commitment to diversity and inclusivity and offers a range of benefits and perks.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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