Customer Service Jobs in USA

485,954 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Solutions Engineer

Company: Bestow

Location: USA

Posted Jul 16, 2024

Bestow is a leading insurance technology platform that aims to increase financial stability for everyone. The company offers a remote-hybrid workplace, meaningful benefits, and substantial growth opportunities. They are seeking a Solutions Engineer to join their dynamic team.

Corporate Counsel

Company: Zip

Location: USA

Posted Jul 16, 2024

The job description is for a corporate counsel role at Zips, responsible for reviewing, drafting, and negotiating legal agreements and contracts. The role requires a JD degree, 3+ years of experience in drafting and negotiating commercial contracts, and strong understanding of contract law and other relevant legal areas.

Senior E-Commerce Account Manager, Client Services

Company: Power Digital Marketing

Location: USA

Posted Jul 16, 2024

Power Digital is a people-first firm that values diversity and offers a range of services including SEO, content marketing, and programmatic advertising. They prioritize data-driven insights and team coaching, and offer a flexible work environment and competitive benefits.

Infrastructure 3D Designer & BIM Manager

Company: Glydways

Location: USA

Posted Jul 16, 2024

Glydways aims to provide low-cost and ubiquitous access to affordable housing, employment, education, commerce, and care, leading to economic and social prosperity. They are looking for a 3D Designer and BIM Manager to create 3D digital prototype assets and support the development of a fully integrated parametric BIM library.

Account Manager

Company: Supportninja

Location: USA

Posted Jul 16, 2024

SupportNinja is a company that helps fast-growing tech companies by providing outsourced support, lead generation, customer service, and community management. They are seeking an Account Manager to join their Revenue Operations Team.

Master's Level Clinician

Company: Thriveworks

Location: USA

Posted Jul 15, 2024

Thriveworks Counseling is seeking individuals to join their team as a LMHC in Massachusetts. The company offers a $5000 sign-on bonus, flexible scheduling, and a range of benefits. They prioritize client accessibility, integrity, and quality care, and provide free clinical supervision and professional development opportunities.

Call Center Associate

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Jul 15, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Account Executive - Direct Mail

Company: MissionWired

Location: USA

Posted Jul 16, 2024

MissionWired is a direct marketing agency that helps nonprofits and Democratic organizations create fundraising strategies and campaigns. They have a strong track record of success, having converted over $31 billion in donations to the world's most trusted philanthropies. The company is committed to diversity and inclusion, and is seeking a full-time Account Executive to join their team.

Licensed Psychiatrist

Company: Headway

Location: USA

Posted Jul 15, 2024

Headway is a platform that supports licensed psychiatrists in launching and growing their private practices. It offers tools and resources to help clinicians earn more through insurance, maintain a flexible schedule, and grow their caseload. The platform also provides marketing support and patient referrals, and verifies client insurance benefits instantly.

Technical Customer Service Advisor

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Jul 15, 2024

Conduent delivers mission-critical services and solutions, creating exceptional outcomes for clients and millions of people. You have an opportunity to thrive, make a difference, and be part of a culture that values individuality.

Research Analyst

Company: Council for Professional Recognition

Location: USA

Posted Jul 15, 2024

The Research Analyst is responsible for supporting departmental research activities, monitoring the landscape of the ECE credentialing field, and recommending strategies that contribute to the Council's growth. The role involves designing independent studies, collaborating with Council departments, and generating clear and concise reports.

Senior Product Marketing Manager

Company: Workyard

Location: USA

Posted Jul 15, 2024

Workyard is a growing startup developing a SaaS solution to manage labor for construction companies. They are looking for a Senior Product Marketing Manager to spearhead product marketing activities.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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