Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

travel

Travel MRI Technologist - $2,663 per week

Company: Access Healthcare

Location: Bellingham, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com
full time be or bc

Family Physician/Clinic Leader

Company: UW Medicine Primary Care

Location: Lopez Island, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com
travel

Travel Occupational Therapist - $2,803 per week

Company: Access Healthcare

Location: Everett, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com
leading global satellite operator revolutionize global broadband connectivity state-of-the-art fleet of 15 GEO satellites

User Terminal Program Manager - Third-Party Programs

Company: Telesat

Location: Washington DC

Posted Jan 28, 2025

Telesat, a leading global satellite operator, is seeking a UT Program Manager with experience in satellite user terminal technologies. The role involves managing third-party type approval programs, working with external vendors, and ensuring timely delivery of compliant solutions. The ideal candidate should have a Bachelor's degree in engineering, a minimum of 6 years of program management experience, and type approval experience. The position is based in Bethesda, MD, with occasional international travel.

View Details Apply on BuiltIn
rapidly growing Federal consulting company highenergy flexible corporate headquarter environment spread our Mamba Mentality

Human Resources Director

Company: BLN24

Location: Washington DC

Posted Jan 28, 2025

BLN24 is a rapidly growing management consulting firm supporting the US Federal Government. They are seeking an experienced Human Resources Director to lead and manage all HR functions, including benefits compliance, employee engagement, and performance management. The role offers a high-energy, flexible corporate environment with opportunities for professional and personal growth. BLN24 emphasizes a positive work culture, continuous improvement, and employee well-being, providing generous medical, dental, and vision plans. They value diversity and inclusion, offering equal opportunities and reasonable accommodations for all employees.

View Details Apply on BuiltIn
hospital

LPN / LVN - $29-46 per hour

Company: Valley Medical Center

Location: Renton, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com
401(k) dental insurance disability insurance

Medical/Cosmetic Dermatologist Needed in Washington State

Company: CompHealth

Location: Prosser, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com
travel health insurance

Travel Nurse RN - PCU - Progressive Care Unit - $2,149 per week

Company: Skyline Med Staff Nursing

Location: Federal Way, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com
hospital residency research

Registered Nurse (RN) - Med Surg - $45-82 per hour

Company: Valley Medical Center

Location: Renton, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com
travel

Travel Physical Therapist - $1,215 per week

Company: Access Healthcare

Location: Tacoma, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com
travel

Travel CVOR Technologist - $2,943 per week

Company: Access Healthcare

Location: Spokane, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com
full time new grad

Nurse Practitioner Gastroenterology (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Jan 28, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages

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