Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Travel Mammography Technologist - $2,625 per week

Company: Anders Group

Location: Bothell, Washington

Posted Jan 24, 2025

Anders Group is currently recruiting for a travel Mammography Technologist position in Bothell, Washington. The job is a 13-week contract, working 40 hours per week on days, starting from February 10, 2025. Anders Group, a Joint Commission accredited staffing agency, is known for its commitment to providing exceptional customer service to travelers. They offer competitive compensation packages, including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources. The company was founded by healthcare recruiters with a focus on individual and facility goals for quality placements.

Director of Public Sector Enablement

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

Counsel, Global Litigation & Competition

Company: Visa

Location: Washington, DC

Posted Jan 24, 2025

Visa, a global leader in payments and technology, is seeking a Counsel to manage litigation and pre-litigation matters, provide legal advice, and drive resolution of disputes. The role involves developing case strategy, managing outside counsel, reviewing pleadings, coordinating discovery, and providing legal advice on pre-litigation issues. The position is hybrid, requiring 2-3 office days per week. Qualifications include 8+ years of relevant work experience, admission to practice law in the US, and strong analytical, problem-solving, and writing skills. The estimated salary range is $196,100 to $255,000 per year.

Travel Nurse RN - SICU - Surgical Intensive Care - $1,855 per week

Company: Coast Medical Service

Location: Washington, District of Columbia

Posted Jan 24, 2025

Coast Medical Service is currently recruiting a travel nurse RN for a 13-week assignment in the Surgical Intensive Care Unit (SICU) in Washington, District of Columbia. The position is a 12-hour night shift, 36 hours per week, with a potential tax-free stipend. Coast Medical Service, recognized as a top healthcare staffing firm, offers benefits including holiday pay, sick pay, 401k retirement plan, and pet insurance.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Jan 24, 2025

Enterprise Account Executive, Corporates-northeast

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 24, 2025

This role involves developing account plans for new and existing accounts, prospecting new customers, managing major accounts, meeting sales goals, collaborating cross-functionally, building relationships, maintaining Salesforce records, and engaging in direct client meetings. The ideal candidate should have experience selling complex software solutions to large enterprises, a growth mindset, and the ability to work with teams across different departments. Thomson Reuters offers comprehensive benefits, a globally recognized culture, learning and development opportunities, social impact initiatives, and purpose-driven work. The target total cash compensation range is $178,500 - $331,500.

Phlebotomist Bilingual Spanish

Company: Labcorp

Location: Washington, DC

Posted Jan 24, 2025

Travel Nurse RN - Home Health Hospice - $2,575 per week

Company: Anders Group

Location: Lacey, Washington

Posted Jan 24, 2025

Anders Group, a Joint Commission accredited staffing agency, is currently seeking a travel nurse RN for a Home Health Hospice position in Lacey, Washington. The job is a 13-week contract starting from 02/17/2025, with 40 hours per week on days, 8 hours per shift. Anders Group is known for its commitment to providing exceptional customer service to travelers, offering competitive compensation packages, and a wide range of benefits including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources.

Data Engineer, Product Analytics

Company: Meta

Location: Washington, DC

Posted Jan 24, 2025

As a Data Engineer at Meta, you will have the opportunity to shape the future of people-facing and business-facing products across Facebook, Instagram, Messenger, WhatsApp, Reality Labs, and Threads. You will collaborate with various teams to design and build scalable data solutions, optimizing growth, strategy, and user experience for billions of users and hundreds of millions of businesses. The role involves conceptualizing data architecture, creating data models, ensuring data security and quality, and influencing product development with data-driven insights. Meta offers a competitive salary, benefits, and opportunities for career growth in data engineering.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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