Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Accountant (Peoplesoft)

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

A client in Arlington, VA is seeking a motivated Staff Accountant. Ideal for undergraduates pursuing accounting degrees, especially those aiming for a CPA. Key responsibilities include participating in the monthly close, assisting with journal entries, managing A/P and A/R tasks, maintaining the Fixed Asset ledger, and supporting the annual audit process. Qualifications include a BS/Master in accounting or economics, strong academic performance, teamwork skills, excellent communication, problem-solving abilities, and proficiency in Excel and MSOffice.

Pharmacy Technician

Company: CVS Health

Location: Washington, MI

Posted Jan 23, 2025

International Recruiter

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

Addison Group is seeking an International Recruiter for their Washington, DC team. The ideal candidate should be innovative, passionate, and proactive. Key responsibilities include participating in the recruitment cycle, improving process efficiency, developing international contacts, and maintaining confidentiality. Qualifications include a Bachelor's degree, 4+ years of recruiting experience, 2+ years of international recruiting, and proficiency in Word, Excel, and applicant tracking systems.

Business Development Manager

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

HireStrategy, a top-ranked search firm in the DC marketplace, is expanding its recruitment teams in Reston, VA, Washington DC, and Gaithersburg, MD. The company, known for its great corporate culture and commitment to professional development, offers an Account Manager role with unlimited earning potential, competitive base salary, and above-average commission structure. The role involves developing new accounts, staffing corporate departments with contract-to-hire solutions, and managing a contractor roster for quality delivery. Desired skills include a Bachelor's degree, recruiting or staffing experience, excellent customer service, strong communication, and the ability to work in a fast-paced environment.

Personal Trainer, Washington DC

Company: Equinox

Location: Washington, DC

Posted Jan 23, 2025

Executive Chef 2

Company: Sodexo

Location: Washington, DC

Posted Jan 23, 2025

Entry Level Finance/Accounting Associate

Company: Addison Group

Location: Washington, DC

Posted Jan 24, 2025

The company is looking for entry-level or recent graduates with a degree in finance, accounting, or business. The role involves data entry, Excel spreadsheet management, customer service, ad-hoc reporting, and assistance in the month-end closing process. The company offers a great culture with opportunities for growth. Qualifications include a BS/BA in a relevant field, 0-2 years of experience, proficiency in Microsoft Office, ability to work independently and collaboratively, excellent communication skills, and analytical ability.

Chef Manager - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

Aramark is seeking a Chef Manager - Concessions for Capital One Arena. The role involves managing kitchen personnel, ensuring food quality, maintaining safety protocols, and fostering client relations. The position offers a salary range of $60,000 to $70,000, along with comprehensive benefits. A culinary degree is preferred but not required, with 2-3 years of relevant experience needed. The role involves event-based scheduling, including evenings, weekends, and holidays.

Sous Chef

Company: Aramark

Location: Washington, DC

Posted Jan 23, 2025

The Sous Chef position at Aramark involves coordinating, planning, and supervising food production, preparation, and presentation. The hourly rate ranges from $28.00 to $30.00, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include maintaining food quality, inventory, and safety standards, as well as supervising and training staff. Qualifications include 2-3 years of culinary experience, relevant education, and strong communication skills. The role may involve event-based hours and changes in job duties.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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