Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Sales Executive

Company: Teal (tealtech.com)

Location: Washington DC

Posted Jan 22, 2025

The Sales Executive role involves identifying and qualifying new leads, cold calling, emailing, and utilizing social media to reach out to potential clients. The individual will document and track all leads in a CRM system, understand client needs, propose solutions, and close new business deals. They will also cultivate relationships with clients, work closely with sales and marketing teams, and achieve quotas for net new clients to grow MRR. The role requires a Bachelor's Degree, experience in an inside sales role, proficiency with CRM systems, and strong communication and interpersonal skills.

Territory Sales Representative

Company: MAXtech Agency

Location: Washington DC

Posted Jan 22, 2025

Maxxon Corporation, a leading underlayment company since 1972, is seeking a Commercial Sales Representative for the Baltimore-Washington-Northern Virginia Territory. The role involves generating revenue, managing relationships with applicators, contractors, and distributors, and promoting Maxxon products. The ideal candidate should have 5+ years in building product sales management, excellent customer service skills, and the ability to work independently and within a team. Maxxon offers competitive compensation, benefits, and a supportive work environment.

Main Studio Instructors, Anthem Row

Company: Equinox

Location: Washington, DC

Posted Jan 22, 2025

Clinical Assistant Professor in the Generalist Division (UWMC ML), Department of Obstetrics and Gynecology, University of Washington

Company: University of Washington

Location: Seattle, Washington

Posted Jan 22, 2025

The Department of Obstetrics and Gynecology at the University of Washington is recruiting a full-time academic generalist for the Clinical Assistant Professor rank. The role involves direct patient care, teaching residents and medical students, and contributing to research or education. The position offers opportunities for career growth and leadership, with a base salary ranging from $230,004 to $300,000 annually. Candidates must hold an MD or DO degree, be board certified or board eligible in Obstetrics and Gynecology, and have excellent clinical service and surgical proficiency in general obstetrics and gynecology.

Oracle Database Administrator

Company: GCyber

Location: Washington DC

Posted Jan 22, 2025

GCyber is looking for an Oracle Database Administrator to support a high-profile DISA customer. The role involves managing Oracle databases, performance monitoring, troubleshooting, security, backups, and data recovery. The ideal candidate should have an active DoD Top Secret/SCI clearance, relevant certifications, and prior experience with DISA and its support to mission partners.

Store Executive Intern (Store Leadership Intern) - Metro DC/ Arlington, Alexandria Virginia (Starting Summer 2025)

Company: Target

Location: Washington, DC

Posted Jan 22, 2025

Target is offering a paid 40-hour-per-week Stores Executive Leadership Internship. This program aims to provide a realistic job preview of an Executive Team Leader (ETL) role, teaching skills such as guest service fundamentals, retail business acumen, team management, and business strategy development. Interns will work closely with mentors, learn to lead a team, drive sales, and provide exceptional guest service. The role involves leading daily priorities, partnering with leaders on team member performance, and understanding business reporting. Target values leaders who are willing to take risks, demonstrate ethical conduct, and foster an inclusive culture.

Behavioral Health Customer Success Manager

Company: Office Practicum

Location: Fort Washington, PA / Remote

Posted Jan 22, 2025

The Customer Success Manager (CSM) - BH is responsible for ensuring customer success and loyalty throughout their journey with Nextstep. This role involves developing and managing project plans, leading client onboarding and training sessions, providing high-level product support, and collaborating with cross-functional teams. The ideal candidate should have a customer-focused approach, project management skills, and extensive knowledge of NSS. A Bachelor's degree and 5 years of client-focused experience are required. The role involves travel to client sites up to 25% and offers a salary of $65,000 - $75,000 per year.

Sales Associate

Company: Coca-Cola

Location: Washington, DC

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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