Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Procurement Manager

Company: EF Education First

Location: Washington, DC

Posted Jan 22, 2025

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

A fast-growing organization seeks a Staff Accountant with 2-6 years of experience. The role involves reconciling bank accounts, assisting with the monthly close process, preparing financial statements, and developing cost accounting processes. The ideal candidate should have a degree in Accounting or Finance, strong analytical skills, and experience with Microsoft Excel. Adaptability, self-motivation, and excellent communication skills are also required. Experience with NetSuite is a plus.

Grant Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

A client is seeking a temporary Grant Accountant with federal experience and 5 years of grant accounting. The role involves grant-related accounts receivable reconciliation, payment processing, and maintaining invoices. The ideal candidate should possess strong Microsoft Excel skills, knowledge of accounting principles, and familiarity with federal, state, and local laws. A Bachelor's degree in Finance/Accounting is required.

Marketing Coordinator

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Entry Level Program Assistant

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Travel Medical Lab Technician - $1,578 per week

Company: Anders Group

Location: Morton, Washington

Posted Jan 22, 2025

Anders Group is currently recruiting for a 13-week travel job for a Medical Lab Technician in Morton, Washington, starting from January 27, 2025. The job offers 40 hours per week, 8-hour shifts on weekdays. Anders Group, a Joint Commission accredited staffing agency, is known for its commitment to providing exceptional customer service to travelers. They offer competitive compensation packages, including health, dental, vision insurance, life insurance, 401(k), licensure reimbursement, premium pay packages, CEU reimbursements, daily per diems, travel reimbursements, rental car allowances, and continuing education resources. The company was founded by healthcare recruiters with a focus on individual and facility goals for quality placements.

Staff Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

The Staff Accountant role involves processing accounts payable transactions, managing cash receipts, reviewing expense reports, and preparing financial reports. The ideal candidate should have strong knowledge of ERP systems, excellent Excel skills, and 0-3 years of accounting experience. Benefits include competitive pay, insurance, 401K, bonuses, and potential for permanent employment. Addison Finance & Accounting offers professional development support and direct connections with hiring managers.

Monitoring and Testing Program Manager

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Meta is hiring for a Monitoring and Testing Program Manager role. The position involves supporting the company's corporate compliance and risk management strategy, developing and overseeing a sustainable compliance monitoring & testing program, and executing monitoring and testing engagements. The ideal candidate should have 8+ years of experience in a compliance-related practice, knowledge of compliance monitoring & testing concepts, and understanding of corporate compliance requirements. The role requires strong communication, analytical, and presentation skills, and the ability to collaborate with multiple teams. Meta offers a competitive salary, bonus, equity, and benefits package.

Nurse Practitioner Gastroenterology (Swedish First Hill Campus)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Jan 22, 2025

The Swedish Digestive Health Institute in Seattle, Washington, is recruiting a full-time nurse practitioner for its IBD team. This role offers outpatient care, access to cutting-edge clinical trials, and collaboration with various specialties. The position is at a state-of-the-art facility with growth opportunities and competitive compensation between $132,000 and $183,000 per year. Seattle, the city where the role is based, is known for its robust economy, arts scene, and outdoor lifestyle.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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