Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Pharmacy Intern

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

General Manager - Facilities - Higher Education

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

Aramark is seeking a General Manager for a position with a salary range of $100,000 to $120,000, depending on various factors. The role involves managing multiple contracted services for a client, generating $2-15M+ in revenue, and ensuring operational and financial goals are met. Key responsibilities include leading a team, managing client and community relationships, and developing service improvement plans. The ideal candidate should have a Bachelor's degree in a relevant field, experience in contract services or hospitality, and proven leadership skills. Aramark offers comprehensive benefits and a positive work environment.

Exchange Administrator

Company: Skyepoint Decisions

Location: Washington, DC

Posted Jan 22, 2025

Sr Director, GTM Strategy & Planning - MLF

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

The Sr Director, GTM Strategy & Planning - MLF role at Thomson Reuters involves supporting subsegment leadership and operations, driving the creation and measurement of OKRs, facilitating leadership meetings, and leading internal communications and C-Level reporting. The role requires strategic thinking, analytical skills, and strong financial acumen. The ideal candidate should have GTM experience, customer centricity, and leadership skills. Thomson Reuters offers a comprehensive benefits package including wellbeing, culture, learning & development, social impact, and purpose-driven work.

Travel Physical Therapist - $1,864 per week

Company: Skyline Med Staff Allied

Location: Olympia, Washington

Posted Jan 22, 2025

Skyline Med Staff Allied is currently seeking a travel Physical Therapist for a 13-week assignment in Olympia, Washington. The job involves 40 hours per week, 10-hour shifts on days, starting from April 14, 2025. Skyline Med Staff, a Woman Owned Agency, offers benefits such as health insurance, dental and vision coverage, and a $500 referral bonus. They emphasize quality patient care, adaptability, and long-term professional relationships. The pay package includes tax-free stipends and is subject to confirmation.

Culinary Supervisor - Capital One Arena

Company: Aramark

Location: Washington, DC

Posted Jan 22, 2025

The Culinary Supervisor role at Aramark involves coordinating, planning, and supervising food production, preparation, and presentation for designated units. The hourly rate ranges from $20.50 to $20.50, with potential for additional compensation. Benefits include medical, dental, vision, retirement savings plans, and paid days off. Key responsibilities include maintaining food quality, inventory, and safety standards, as well as managing staff. Qualifications include 2-3 years of culinary experience, relevant education, and strong communication skills. The role may involve event-based hours and changes in job duties.

Evening Concierge (Mon-Fri, 3p-11p)

Company: Bozzuto

Location: Washington, DC

Posted Jan 22, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health & wellness benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' professional growth and well-being, fostering a diverse and inclusive workplace.

Associate Sales Specialist - MLF Growth Team

Company: Thomson Reuters

Location: Washington, DC

Posted Jan 22, 2025

Thomson Reuters is seeking an Associate Sales Executive to promote and sell Practical Law and CoCounsel solutions to new law firm customers within an assigned territory. The role involves making outbound calls, prospecting potential clients, setting appointments, and understanding client needs to present solutions. The successful candidate will meet/exceed sales and telephone activity targets, collaborate with the team to develop sales strategies, and maintain accurate records in Salesforce. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work. The company values diversity, inclusion, and work-life balance.

Business Center Assistant Manager

Company: PNC

Location: Washington, DC

Posted Jan 22, 2025

Senior Manager, Marketing – KI Concerts: 2024-3223

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

Headfirst Companies is looking for a Senior Manager, Marketing - KI Concerts to boost brand recognition and revenue growth. The role involves developing and executing B2B marketing strategies, leading a team, and managing the KI Concerts marketing budget. The ideal candidate should have a Bachelor's degree in business, marketing, or music administration, and at least 6 years of marketing experience, preferably in B2B products or services. They should possess strong communication skills, the ability to align marketing strategies with sales objectives, and expertise in lifecycle B2B marketing. A passion for international travel and personal experience with choral or orchestral music is a plus. The role requires working primarily in-person from the Washington, D.C. HQ offices, with some domestic and international travel.

(USA) Coach/Ops Mgr Trainee

Company: Walmart

Location: Washington, UT

Posted Jan 22, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance and sales. They will also provide supervision, development opportunities, and ensure compliance with company policies. Key leadership expectations include respect for the individual, acting with integrity, serving the customer, striving for excellence, and promoting a culture of belonging.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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