Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Maintenance Assistant

Company: KETTLER

Location: Washington, DC

Posted Jan 22, 2025

(USA) Frontend Coach

Company: Walmart

Location: Washington, DC

Posted Jan 22, 2025

The role involves leading and developing teams effectively through teaching, training, and active listening. This includes touring stores, providing feedback, and communicating with associates at all levels regarding store operations and business initiatives. The individual will model exceptional customer service, resolve customer issues, and drive financial performance and sales. They will also supervise and develop hourly associates, ensuring compliance with company policies and promoting a culture of belonging. The role requires respect for individuals, integrity, customer focus, and a strive for excellence.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Jan 22, 2025

The job description highlights the importance of providing a distinctive and delightful customer experience, engaging customers and patients, and delivering efficient service. The role involves various responsibilities such as processing prescriptions, handling customer issues, and maintaining store systems. The ideal candidate should have good math skills, computer skills, and knowledge of store inventory control.

Coach, D.C. United Summer Camps: 2024-3380

Company: The Headfirst Companies

Location: Washington, DC

Posted Jan 22, 2025

D.C. United Summer Camps is seeking enthusiastic soccer coaches for a five-day program. The role involves mentoring campers, fostering a positive atmosphere, and ensuring safety. Coaches should have soccer experience, preferably at a competitive level, and experience working with children. They must be passionate about soccer, committed to the camp's mission, and reliable. The job offers compensation of $17.50 per hour, potential awards, and the chance to work with a global brand. It's a phone-free and nut-free environment, with opportunities for extended employment.

Associate General Counsel, AI Product

Company: Meta

Location: Washington, DC

Posted Jan 22, 2025

Meta is seeking a highly motivated technology enthusiast with a J.D. degree and 10+ years of legal experience to join their AI organization as Product Counsel. The role involves advising AI and ML teams on legal and regulatory issues, coordinating with cross-functional teams, and reviewing products for legal risk mitigation strategies. The position offers a competitive salary, bonus, equity, and benefits, and is part of Meta's mission to build technologies for connecting people, finding communities, and growing businesses.

Information Technology Associate

Company: Agilian.com

Location: Washington DC

Posted Jan 22, 2025

Agilian, a full-service strategy, technology, and change management consulting firm, is offering a 6-month Associate Program for socially driven individuals. The program provides hands-on experience in the health equity ecosystem, focusing on cloud data warehouse reporting and analytics. The Associate will support software and cloud data warehouse projects, assist junior team members, and learn Amazon QuickSight. The role offers learning opportunities, professional relationships, skill development, feedback, and potential for advancement. The compensation is $25 per hour with healthcare benefits.

Document Management Analyst II

Company: Leidos

Location: Washington, DC

Posted Jan 22, 2025

Leidos is advertising for a Document Management Analyst II position in Washington, DC, specifically for the Civil Rights Division. The role involves moderately complex litigation support tasks, detailed indexing, drafting procedures, document acquisition, and privilege document screening. The successful candidate must have excellent communication skills, three years of litigation support experience, and familiarity with various software applications. A U.S. Citizen with a Public Trust clearance is required. The pay is $22.42/hr.

Environmental and Future Engineering Activities Manager

Company: Subaru of America

Location: Washington, DC

Posted Jan 22, 2025

Subaru Corporation has established a new group in North American Subaru, Inc. to tackle environmental and electric vehicle regulations. The group, led by a senior staff member, will focus on ZEV, GHG, and CAFE regulatory trends, and develop strategies for electric vehicles and autonomous driving. The role involves monitoring regulations, preparing risk assessment reports, and creating policies to address these trends. The ideal candidate should have extensive knowledge of environmental regulations, deep understanding of advanced vehicle technologies, and strong communication skills.

Senior Tax Accountant

Company: Addison Group

Location: Washington, DC

Posted Jan 22, 2025

Phlebotomist

Company: Labcorp

Location: Washington, DC

Posted Jan 22, 2025

Labcorp is seeking a Phlebotomist for a client office in Washington, DC. The role involves providing exceptional customer service, performing skilled specimen collections, and representing the company. The work schedule is Monday - Friday 12:00pm - 9:00pm, and one Saturday a month 8am - 12pm. The pay range is $16.00 - $26.00 per hour. Benefits include medical, dental, vision, life insurance, STD/LTD, 401(k), PTO, tuition reimbursement, and an employee stock purchase plan. Job responsibilities include performing blood collections, data entry, billing, and maintaining patient logs. Requirements include a high school diploma, phlebotomy certification, 2 years of experience, strong communication skills, and the ability to work independently or in a team. The company is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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