Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

VMware VDI Engineer - USDS

Company: TikTok

Location: Washington, DC

Posted Jan 22, 2025

TikTok U.S. Data Security (USDS) is a subsidiary of TikTok in the U.S., focusing on data protection and content assurance. The team spans across Trust & Safety, Security & Privacy, Engineering, User & Product Ops, and Corporate Functions. As a VMware VDI Engineer at TikTok USDS, you'll design, implement, and maintain VMware-based virtual desktop environments, ensuring high availability, scalability, and security. Key responsibilities include VDI design and implementation, infrastructure optimization, security and compliance, documentation and training, and client interaction.

Salesforce Consulting Developer/Senior Developer - Must reside in the Washington DC area

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce is seeking experienced Salesforce Consulting Developers to join their Professional Services team within the Customer Success Group. The role involves combining deep technical knowledge with consulting expertise to deliver exceptional solutions for customers, driving impactful business outcomes. The ideal candidate will be a hands-on Developer for the design, implementation, and optimization of Salesforce solutions, while also mentoring team members and collaborating with diverse customers. Key responsibilities include serving as a technical expert in Salesforce development, focusing on Apex, Visualforce, Lightning Web Components (LWC), and platform integration. The candidate must reside in the Washington DC area, have a Bachelor's degree in Computer Science, Information Technology, or a related field, and have 3+ years of enterprise consulting experience. Strong proficiency in HTML, CSS, JavaScript, and modern development tools is required, along with demonstrated experience with relational databases, data modeling, and SQL.

Sr. Data Scientist , Inventory Management ( Remote )

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is seeking a Senior Data Scientist to drive innovation and impact business decisions. The role involves using statistical predictive modeling to evaluate scenarios and predict future outcomes. The ideal candidate will have 5+ years of data science experience, proficiency in SQL, Python, and cloud technologies. They should be able to collaborate with business partners, develop predictive models, and present analytical results. The position offers a competitive pay range and comprehensive benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and PTO.

Teller - Capitol Hill

Company: Wells Fargo

Location: Washington, DC

Posted Jan 22, 2025

Wells Fargo is promoting a positive work environment, emphasizing career growth, competitive salaries, robust benefits, and work-life balance. They are seeking a Teller in their Consumer, Small & Business Banking division on Capitol Hill, Washington DC. The role involves customer engagement, transaction processing, and relationship building. Required qualifications include customer service experience and cash handling, while desired qualifications include tech-savviness and teamwork skills. The position offers a pay range of $20.00 - $25.14 and comprehensive benefits.

Shift Supervisor Trainee

Company: CVS Health

Location: Washington, DC

Posted Jan 22, 2025

CVS Health is offering a Shift Supervisor Trainee role, an entry-level position designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and communicating information. The trainee will also learn about key business aspects and CVS/pharmacy culture. Upon successful completion, they can be considered for Operations Supervisor or Shift Supervisor positions. These roles involve leading store staff, ensuring smooth operations, and maintaining excellent customer service. The job requires deductive reasoning, analytical skills, computer skills, and advanced communication. The company offers a range of benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and more.

Software Engineer

Company: Yext

Location: Washington, DC

Posted Jan 22, 2025

Yext is a leading digital presence platform for multi-location brands, offering AI and machine learning technology to deliver consistent customer experiences. The company is looking for Software Engineers to join their team, working on revolutionary product offerings in an agile environment.

Regulatory Program Manager II

Company: Google

Location: Washington, DC

Posted Jan 22, 2025

Google is seeking a Program Manager with a Bachelor's degree and 3 years of experience in project management. Preferred qualifications include certification in Program Management or experience in Program Management with a technology company. The role involves leading complex, multi-disciplinary projects, managing stakeholders, and coordinating resources across offices and time zones. The goal is to build a Google that reflects the world's diversity and fosters a sense of belonging. The US base salary range for this position is $105,000-$154,000 + bonus + equity + benefits.

Sales Support Associate (Enterprise Sales)

Company: EVERFI

Location: Washington, DC

Posted Jan 22, 2025

EVERFI, a global tech company, is recognized for its social impact through education, addressing issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners worldwide. The company's innovative approach earned it spots on Fast Company's World's Most Innovative Companies list and Fortune's Impact 20 List. EVERFI's Business Development Associate role involves supporting the Enterprise Revenue Team to acquire new customers and optimize sales for large enterprise accounts, contributing to the company's revenue goals.

Travel Registered Respiratory Therapist - $2,407 per week

Company: Protouch Staffing

Location: Wenatchee, Washington

Posted Jan 22, 2025

Protouch Staffing is offering a travel job for a Registered Respiratory Therapist in Wenatchee, Washington. The job is for 13 weeks with a possibility of extension, requiring 36 hours per week on flexible nights. The candidate must have a WA license, RRT license, and additional certifications. Protouch Staffing is a reputable healthcare staffing agency providing diverse staffing options with benefits including retirement plans, medical benefits, and reimbursement for licenses and certifications.

Wellness Editor

Company: The Washington Post

Location: Washington, DC

Posted Jan 22, 2025

The Washington Post is seeking a seasoned editor with 10+ years of experience in personal health, health and science, or lifestyle editing. The ideal candidate should have a deep passion for service journalism and personal health and wellness coverage, and a proven track record of elevating consumer-focused stories. The role involves leading a team of journalists and freelancers, developing a coverage strategy, and collaborating with various Post teams. The position is based in Washington, D.C., with a salary range of $161,100 - $230,200. The Post offers comprehensive benefits including medical, dental, vision coverage, pension, 401(k) match, vacation, sick leave, holidays, parental leave, mental health resources, and more.

Senior Director, Strategy and Sales Communications

Company: Visa

Location: Washington, DC

Posted Jan 22, 2025

Visa, a global leader in payments and technology, is seeking a Senior Director, Strategy and Sales Communications. The role involves creating and driving internal communications strategies to deepen employees' connection to Visa's corporate strategy and commitment to sales excellence. The successful candidate will lead communications for internal programs, develop narrative frameworks, and create a streamlined channels strategy. They will also partner with regional employee communications leads and oversee design and video agencies. The position requires 12+ years of work experience, a Bachelor's degree, and extensive communications experience, preferably in fintech or financial services.

Enterprise Account Executive, Core, Public Sector: Dept of Commerce (SBA)

Company: Salesforce

Location: Washington, DC

Posted Jan 22, 2025

Salesforce, a leading company in AI, data, and CRM, is seeking experienced sales professionals for its Federal Civilian division, specifically the Department of Commerce. The role involves selling the full product portfolio, generating new business, and driving strategic initiatives. Preferred candidates have strong sales forecasting skills, enterprise sales experience, and understanding of PUBSEC systems and security guidelines. Salesforce offers comprehensive onboarding, benefits, and a commitment to equality and community service.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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