Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Physician Assistant Family Medicine (Providence Medical Group - Eastern Washington)

Company: Providence

Location: Spokane Valley, Washington

Posted Jan 21, 2025

Providence Medical Group in Spokane, Washington is recruiting a full-time Physician Assistant. The role involves delivering patient-centered care in a team-based model, collaborating with various healthcare professionals. Ideal candidates should be flexible and open to innovative care strategies. Providence offers competitive compensation, benefits, and opportunities for professional growth. The location provides a high quality of life with outdoor activities and a growing community.

VP, Information Security - Technology Management

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a VP of Information Security - Technology Management to set the strategic direction for cybersecurity and information security architecture across cloud, on-prem, and hybrid environments. The role involves developing cybersecurity architecture, building technology target states and roadmaps, and ensuring cybersecurity technologies remain viable, scalable, and aligned to business needs. Key responsibilities include developing the cybersecurity architecture, leading the implementation of strategies for maturing the enterprise cyber security posture, driving adoption of cyber security best practices for emerging technologies, and establishing detailed InfoSec technical integration/API architecture for security tools. The ideal candidate will have 10+ years of experience managing security architecture and tools in a cloud-native environment, strong background in IAM and credentials management solutions, and experience with AWS, Azure, and/or GCP.

General Manager 6 - Food

Company: Sodexo

Location: Washington, DC

Posted Jan 21, 2025

Sodexo is seeking a General Manager for a University in Suburban Maryland. The role involves overseeing day-to-day operations, delivering high-quality food service, implementing Sodexo systems, and driving employee engagement and student satisfaction. The ideal candidate should have 5 years of food service management experience, strong financial skills, leadership abilities, and a passion for customer service. Sodexo offers a competitive compensation package, comprehensive benefits, and opportunities for career growth.

Receiver - Georgetown University Law School

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Warehouse Worker role at Aramark involves receiving and processing incoming products, preparing orders for transport, and performing inventory and quality control duties. The worker ensures the warehouse is clean and organized, adhering to facility protocols and safety standards. The hourly rate of pay is $21.59, with a range of comprehensive benefits including medical, dental, vision, and work/life resources. Key responsibilities include inspecting products, organizing and storing them, and conducting routine physical inventory counts. The role requires strong communication skills, basic computer skills, and the ability to lift up to 50 lbs. Aramark is committed to equal employment opportunities and fostering professional growth.

Urologist (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Jan 21, 2025

Providence Medical Group is recruiting a full-time Urologist for its esteemed group in Snohomish County, WA. The role involves clinic visits, procedures, surgical cases, and on-call coverage at Providence Regional Medical Center Everett. The position offers a friendly, collaborative environment with opportunities for growth and learning. Compensation ranges from $417,393 to $597,147.20 per year, including potential incentives and benefits. Everett, the location, offers a blend of industrial history, technology, and natural beauty with attractions like the Flying Heritage Museum and Jetty Island Beach.

Senior Regional Business Manager, Site of Care - Immunology (Great Lakes) - J&J Innovative Medicine

Company: Johnson & Johnson

Location: Washington, DC

Posted Jan 21, 2025

Johnson & Johnson is recruiting for a Senior Regional Business Manager, Site of Care, to lead the Great Lakes region, encompassing Indiana, Michigan, Ohio, West Virginia, Kentucky, Washington D.C., and Pennsylvania. The role involves expanding sales of Immunology products, assessing sales opportunities, and developing strategic plans. The candidate must have a Bachelor's degree, at least five years of pharmaceutical sales experience, and strong leadership skills. The base pay range is $131,000 to $226,550, with potential for a performance bonus and company car. Johnson & Johnson values diversity, equity, and inclusion, fostering a culture of belonging and innovation.

Store Manager II (Navy Yard)

Company: TD Bank

Location: Washington, DC

Posted Jan 21, 2025

Corporate Citizenship- Lead Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Jan 21, 2025

Fannie Mae is seeking a Lead Associate for the Community Investment & Engagement (CIE) team. The role involves overseeing Year-Round Volunteerism across the organization, including enterprise-wide events and employee-led events. The individual will plan volunteer projects, manage staffing and budgets, and make presentations to inspire volunteers. They will also provide consulting guidance, design custom volunteer engagement opportunities, and manage relationships with external partners and nonprofit organizations. The position requires excellent communication skills, project management abilities, and a flexible schedule, including potential travel. A background in social impact or corporate social responsibility is beneficial.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Jan 21, 2025

DaVita Kidney Care is expanding its services to skilled nursing facilities (SNF) through DaVita Skilled Nursing Dialysis Services. This new team aims to provide industry-leading clinical quality to patients on-site, reducing the burden on patients and healthcare costs. The Registered Nurse (RN) role involves complete ongoing care of each patient, troubleshooting, and decision-making related to dialysis treatment. RNs will also partner with SNF staff for care coordination, conduct patient education, and provide direct patient care. The position requires previous dialysis nursing experience, a current RN license, and basic computer skills. DaVita offers comprehensive benefits, paid training, and opportunities for career growth.

Food Service Worker - Georgetown University

Company: Aramark

Location: Washington, DC

Posted Jan 21, 2025

The Food Service Worker role at Aramark involves assisting the manager with food preparation, maintaining cash receipts and meal records, and ensuring high standards of quality in food production and kitchen safety practices. The position offers a competitive hourly rate and comprehensive benefits programs, including medical, dental, vision, and work/life resources.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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