Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Associate or Full Professor and Chair, Department of Urology

Company: University of Washington School of Medicine

Location: Seattle, Washington

Posted Jan 20, 2025

The University of Washington's School of Medicine, specifically the Department of Urology, is seeking a new Chair. This is a full-time, tenured academic position at the rank of Associate Professor or Professor, with a start date in summer 2025. The department is renowned, consistently ranked among the top Urology departments in the U.S., and boasts over 60 faculty across clinical, research, and educational programs. The successful candidate will lead in clinical practice, research, education, mentoring, and fostering an inclusive environment. The position offers a competitive salary range and benefits, including an administrative supplement and potential additional compensation. Candidates must possess an MD, DO, or equivalent degree, be board-certified in urology, and eligible for a Washington State medical license.

Proposal Manager- 1099

Company: Red Carrot

Location: Washington DC

Posted Jan 20, 2025

Red Carrot is seeking an experienced Proposal Manager for their business development team. The role involves managing all aspects of proposal development, collaborating with various teams, and ensuring compliance with solicitation requirements. The ideal candidate should have a Bachelor's degree in Business, Marketing, Project Management, or a related field, along with 5-10 years of experience in managing winning Federal Government proposals. Knowledge of the proposal development life cycle and excellent communication skills are required. Familiarity with FEDSIM acquisition and proposal collaboration tools is a plus.

Human Resources Employee Relations Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc, a global provider of engineering services, is seeking a Human Resources Employee Relations Specialist for its task order with the US Department of State's Foreign Service Institute. The role involves providing advice and assistance on employee conduct, suitability, and discipline issues for both Civil Service and Foreign Service employees. The incumbent will develop, implement, and administer policies and programs, ensuring consistency in practices and procedures. They will also draft disciplinary proposals, decision letters, and agreements, and provide expert advice to management on handling misconduct and performance-related matters. The ideal candidate should have comprehensive knowledge of Federal employee relations, administrative laws, and security requirements, with strong communication skills in both written and oral forms.

Clinical Assistant Professor (NW Hospitalist) in the Generalist Division, Department of Obstetrics and Gynecology, University of Washington

Company: University of Washington

Location: Seattle, Washington

Posted Jan 20, 2025

The University of Washington Medical Center-Northwest (UWMC-NW) is seeking full or part-time Obstetrics and Gynecology Hospitalists for a 12-month service period starting May 1, 2025. The position is for a Clinical Assistant Professor with opportunities for clinical and administrative responsibilities. The hospital has a new Labor and Delivery Unit with annual birth volumes of ~1,700, projected to grow to ~2,000. The role involves patient evaluation, consultation, surgical coverage, and direct inpatient care. There are also opportunities for teaching, research, and service in Obstetrics and Gynecology. The full-time salary range is $19,167 - $25,000 per month. Qualifications include an MD or DO degree, board eligibility/certification in Obstetrics and Gynecology, and two years of work experience is preferred.

Management Associate

Company: Microstrategy

Location: Washington DC

Posted Jan 20, 2025

MicroStrategy, a market leader in enterprise analytics and mobility software, is revolutionizing businesses through data-driven innovation. The company is also a pioneer in adopting Bitcoin as a key asset, outperforming every company in the S&P 500. The Management Associate Program is a two-year initiative offering top college graduates exposure and training in various departments, fostering well-rounded future leaders. The program is highly selective, targeting smart, motivated individuals with strong leadership experience and excellent communication skills.

Human Resources Classification Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc, a global provider of engineering systems integration services, is seeking a Classification Specialist for the US Department of State's Foreign Service Institute. The role involves writing technically authoritative position descriptions for various occupations, consulting with management officials, and conducting management studies regarding position classification and organizational structures. The ideal candidate should have substantial experience in the federal personnel and position classification system, with at least ten years of classification experience and five years in the training field. Subsidium Inc offers comprehensive benefits including medical, vision, dental plans, holiday and personal time off, 401K, life insurance, education and training assistance, incentive plans, and employee assistance programs.

Nurse Practitioner Gastroenterology (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Jan 20, 2025

The Swedish Digestive Health Institute in Edmonds, Washington, is hiring a full-time nurse practitioner for its new Gastroenterology team. This role offers outpatient care, growth opportunities, and a state-of-the-art facility. At least 1 year of experience is required with a compensation range of $132,000 to $183,000 per year. Swedish Medical Group, part of Swedish Health System, provides centralized support and access to seven Swedish Medical Center campuses.

Dermatologist Opportunity in Issaquah, WA

Company: Integrated Dermatology

Location: Issaquah, Washington

Posted Jan 20, 2025

This established dermatology practice in Issaquah, WA offers a full-service general, surgical, and cosmetic care. It provides a supportive environment with an experienced team handling administrative tasks, allowing focus on patients. The position offers a top-market compensation structure, including a guaranteed base salary, start bonus, relocation reimbursement, no cap on income, and bonuses based on a percentage of collections. Additional benefits include paid malpractice, health insurance, vacation time, CME time off and reimbursement, and a 401k savings plan.

OBGYN Per Diem (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Everett, Washington

Posted Jan 20, 2025

Providence Medical Group's Women's Health service is seeking a per diem board-certified/board-eligible Obstetrics and Gynecology physician. The ideal candidate will join a large, supportive group of nine physicians in Everett, a high-growth community north of Seattle. The position offers a high-risk OB population and a growing gynecology and surgical practice. Compensation ranges from $201 to $201 per hour, with potential for incentives. Everett, the location, offers a blend of industrial history, technology, aerospace, and service-based employment, along with recreational and entertainment options.

Senior Contracting Specialist

Company: LaunchPointPEO

Location: Washington DC

Posted Jan 20, 2025

Subsidium Inc is a global provider of engineering systems integration services to both Government and Commercial entities. The company is dedicated to helping customers overcome challenges through innovative solutions, particularly in the transformation of the US military and the global war on terror. The job summary involves maintaining open communication with the FSIACQ Contracting Officer Division, reviewing and amending procurement requests, preparing final award documents, and conducting market research. The role also includes contract administration, document preparation, project management, market analysis, and administrative duties. The company offers a range of benefits and perks, including medical, vision, and dental plans, holiday and personal time off, 401K, life insurance, education and training assistance, incentive plans, and employee assistance programs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages