Customer Service Jobs in Washington DC

81,788 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Physician - General Cardiologist (Cedar Hill)

Company: The George Washington Medical Faculty Associates

Location: Washington, District of Columbia

Posted Jan 20, 2025

The George Washington University Medical Faculty Associates is seeking a full-time general cardiologist for Cedar Hill Regional Medical Center, a new state-of-the-art teaching hospital in Southeast DC. The hospital, set to open soon, will serve Wards 7 and 8 with accessible, high-quality healthcare. The cardiologist will provide patient care, participate in inpatient rotations, and engage in teaching residents, fellows, and medical students. Basic qualifications include board certification in Cardiovascular Disease and a valid DC medical license.

Urology Opportunity in a State-of-the-Art Facility in the Pacific Northwest

Company: RosmanSearch

Location: Tacoma, Washington

Posted Jan 20, 2025

A health system in the Pacific Northwest is recruiting a urologist, welcoming both experienced and new graduates. The new $645 million hospital expansion includes a Level III Trauma Center, 248 beds, and a 55,000-square-foot Cancer Center. The urology clinic is equipped with the latest technology and robotic-assisted surgery. The location offers a close-knit community, beautiful outdoor views, and proximity to Seattle.

Gastroenterologist (Island Health)

Company: Island Health

Location: Anacortes, Washington

Posted Jan 20, 2025

This job posting highlights a full-time Gastroenterologist position with competitive compensation, a supportive team, and opportunities in a coastal community. Island Health offers comprehensive benefits and a five-star rating, making it an attractive option for new graduates.

Federal Account Executive, 4th Estate (Remote, DMV)

Company: Dynatrace

Location: Washington DC

Posted Jan 18, 2025

The role at Dynatrace involves executing account plans to maximize revenue potential, focusing on product land and growth, and targeting net new logos in the Federal market. The individual will consult with executives to develop an enterprise-wide strategy, generate velocity by establishing Dynatrace in new and existing markets, and ensure customer implementations are successful. The role requires a HS diploma or GED and at least 3 years of enterprise software sales experience. Preferred qualifications include managing sales cycles in complex organizations, experience selling into Federal DoD/IC accounts, and outstanding communication skills. Dynatrace offers a competitive compensation package, including unlimited personal time off, an employee stock purchase plan, and medical/dental benefits.

FAST Labs - Edge and Spectral AI Technology Development Manager (Hybrid)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Jan 19, 2025

BAE Systems FAST Labs is seeking a Technology Development Manager for their Edge and Spectral Artificial Intelligence research group. The role involves leading proposals, building strategic partnerships, implementing programmatic strategies, and providing business oversight for multiple programs. The ideal candidate will have a strong background in cognitive EW, RF Machine Learning, or Trustworthy AI, and excellent communication skills. The position offers a competitive salary range of $140,690 - $239,140 and comprehensive benefits.

Urologist (Island Health)

Company: Island Health

Location: Anacortes, Washington

Posted Jan 20, 2025

Island Health is recruiting a board-certified/board-eligible Urologist for a well-established team in Anacortes, Washington. The position offers a 4 to 4.5 day-per-week schedule, competitive compensation ($525,319 - $630,383 per year), sign-on bonus ($25,000), productivity incentive, and robust benefits. Anacortes, a historic city on Puget Sound, is known for its beautiful coastal weather, hiking, boating, and orca pods. Island Health, a five-star Medicare rated hospital, is committed to being the best healthcare partner for the community.

Cloud System Engineer I

Company: GAMA-1 Technologies

Location: Washington DC

Posted Jan 17, 2025

The job posting seeks a Cloud System Engineer to support a growing Cloud Services practice. The ideal candidate will have hands-on experience administering cloud technologies, including compute, storage, and infrastructure as Code (IaC). They will direct cloud administrative duties, assemble and document agile-related artifacts, and provide guidance on infrastructure movement techniques. The candidate will also develop cloud business best practices, work with multiple teams, and participate in UAT and development processes. Required skills include 2+ years of cloud administration experience, proficiency in coding languages, and experience with AWS, EKS, YAML, Python, JSON, and OpenPBS. Preferred skills include federal government experience, Jira knowledge, and AWS certifications. A BSBA in Computer Science or equivalent experience is required. The position offers a base salary range of $106,703 - $150,413 and is performed in a telework environment. A public trust security clearance is required.

Nurse Practitioner Family Medicine (Providence Medical Group - Northwest Washington)

Company: Providence

Location: Snohomish, Washington

Posted Jan 20, 2025

Join a supportive team at Providence Medical Group's Clearview Clinic as a full-time Family Medicine nurse practitioner or physician assistant. The role offers a collaborative work environment, opportunities for growth, and a patient-centric approach to care. Compensation ranges from $129,480 to $147,680 per year. The clinic is located in Snohomish, a riverside city known for its historic downtown, outdoor recreation areas, and small-town comfort.

Program Associate, Speakers

Company: Active Minds, Inc.

Location: Washington DC

Posted Jan 19, 2025

Active Minds, a leading nonprofit organization dedicated to promoting mental health awareness, is seeking a highly organized individual with experience in event planning. The Program Associate Speakers will independently oversee the booking and execution of a wide array of professional events per year, ensuring a professional and superior client experience. The role involves contract and booking logistics, virtual and in-person event coordination, virtual event management, special project management, speaker liaison, programmatic evaluation and improvement, and Salesforce management. The ideal candidate should have recent grad or 1+ years of experience in hospitality event management, sales and marketing, customer service, or related professional areas. Prior experience with virtual event platforms and CRM platforms, particularly Salesforce, is preferred. The position offers a competitive salary, robust benefits, and an environment that is friendly to remote working and life-work balance.

Physician Assistant - Urology

Company: PeaceHealth

Location: Vancouver, Washington

Posted Jan 20, 2025

PeaceHealth Medical Group is recruiting a Board Certified Physician Assistant for a surgical specialty, preferably urology, at PeaceHealth Southwest Medical Center in Vancouver, Washington. The selected candidate will join a multispecialty group with established surgeons and advanced practice clinicians. Vancouver, a robust city with over 160,000 residents, offers quick access to outdoor activities, farm-to-table cuisine, craft microbreweries, and a thriving arts scene. The hospital, a 450-bed Level II trauma center, provides competitive compensation, retirement plans, CME reimbursement, and well-being programs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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