Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Facility in Washington Needs a Locum Tenens Radiation Oncologist CPH# JOB-3001310

Company: CompHealth

Location: Washington

Posted Nov 25, 2024

CompHealth, a reputable healthcare staffing company founded in 1979, offers a vast network of connections to facilities nationwide. They specialize in finding the perfect locums assignment for healthcare providers, such as Radiation Oncologists, in locations like Washington. Their services include negotiating better pay, arranging complimentary housing and travel, providing comprehensive malpractice coverage, and simplifying the credentialing process. They assign a specialized recruiter to handle every detail, ensuring a personalized and efficient experience.

CT Technologist - Bellevue - Part-Time/Night

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 25, 2024

The job posting is for a Radiologic Technologist position offering competitive wages with a recent 9% increase, a $10,000 sign-on bonus, and flexible night shifts. The role involves providing CT and diagnostic X-ray imaging services, ensuring patient safety, and maintaining high-quality testing. Key responsibilities include performing diagnostic testing, maintaining customer service, prioritizing patient and employee safety, adhering to general behavior standards, and complying with regulatory requirements. The ideal candidate should have a high school diploma or GED, graduate from an accredited radiologic technology program, and be a Certified Radiologic Technologist in Washington. Additional preferred qualifications include strong communication, problem-solving, and interpersonal skills, as well as intermediate computer skills.

Project Management Specialist

Company: Technical Assent

Location: Washington DC

Posted Nov 25, 2024

Technical Assent is a company that offers project management services to government and non-profit organizations. The job description is for a Project Management Specialist who will work on government programs and have financial oversight on a portfolio of projects.

Configuration Management Specialist

Company: Spry Methods, Inc.

Location: Washington DC

Posted Nov 25, 2024

Spry Methods is looking for a Configuration Management Specialist to join their team in Washington DC. The job involves supporting the processing and tracking of change requests, following control board processes, and providing patch management support. The ideal candidate has 3+ years of relevant experience, experience with JIRA, Gitlab, and Nexus tools, and can obtain a SECRET level security clearance.

Jr Mortgage Consultant

Company: NewRez

Location: Washington DC

Posted Nov 25, 2024

The job description is for a mortgage consultant role at Newrez, requiring sales experience, knowledge of the mortgage industry, and excellent communication skills. The role involves working with clients, providing superior customer service, and meeting production goals.

Urology opening in Wenatchee, WA

Company: Archway Physician Recruitment

Location: Wenatchee, Washington

Posted Nov 25, 2024

A full-time, permanent Urology position is available in Wenatchee, WA. The practice is a high-quality, general urology with a four-county service area. The compensation package includes a salary guarantee, RVU production, time off, relocation expenses, CME allowance, healthcare benefits, 401k matching, signing bonus, student loan counseling, and more. The location offers a diverse range of recreational activities and a family-friendly environment.

Aug - Dec 2024- New Graduate Nurse Residency - Mercy Washington

Company: Mercy

Location: Washington, Missouri

Posted Nov 25, 2024

Mercy Washington's Graduate Nurse Residency is currently accepting applications. New graduates are welcome to apply and can benefit from a Sign-On Bonus up to $10,000, Stay Premium Program, Education Assistance, and up to $20,000 Loan Forgiveness. Other incentives include Tuition Reimbursement, comprehensive medical, dental & vision insurance, PTO/Vacation Time, and Employer-Matched Retirement Funds. The residency offers opportunities in various departments such as Cardiac Telemetry, Emergency Department, ICU, Medical Surgical, Women Services.

A WA Facility Is Seeking a Locum Tenens Psychiatrist GMS# JOB-3000438

Company: Global Medical Staffing

Location: Seattle, Washington

Posted Nov 25, 2024

The text describes a job opportunity in General/Adult Psychiatry in Seattle, Washington. The company, a part of the CHG Healthcare family, has a global reach and offers competitive compensation, pre-paid travel and housing, and malpractice insurance. The company's history dates back to the 1990s, where it filled a need for doctors in Australia and New Zealand, and has since expanded to various countries. It prides itself on personal service, speed, and attention to detail, backed by the resources of the largest organization in locum tenens.

Software Developer - Systems Software

Company: CACI International Inc

Location: Washington DC

Posted Nov 25, 2024

CACI is seeking a motivated Senior Software Developer with agile methodology experience to augment a team of developers in support of the Enterprise Software and User Interface Application Development. The company values team members who strive to produce high-quality work through collaboration with team members and customers while making a difference through individual contributions to ensure project success for our team and our customers.

Senior Analyst, Technology

Company: FINRA

Location: Washington DC

Posted Nov 25, 2024

The Senior Analyst will provide business analysis expertise for assigned products, developing project plans and representing the business user to the delivery team. The role requires analyzing business processes, facilitating information flow, and serving as a subject matter expert. The ideal candidate will have a Bachelor's degree in a relevant field and experience with SQL, visualization tools, and business process mapping.

Compliance Tester III

Company: Capital One

Location: Washington DC

Posted Nov 25, 2024

Capital One is seeking an experienced Principal Associate to execute risk-based compliance control testing. The role requires strong attention to detail, excellent communication skills, and the ability to work cross-functionally.

Software Developer, Systems Software Lead

Company: Leidos

Location: Washington DC

Posted Nov 25, 2024

Leidos is looking for a Software Developer Systems Software Lead to join their team in Arlington, VA. The company values an inclusive and collaborative environment and offers a professional growth journey. The job involves developing software solutions, collaborating with teams, and mentoring junior developers.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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