Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Software Configuration Manager

Company: MAXISIQ

Location: Washington DC

Posted Nov 24, 2024

MAXISIQ is a company that advances the state of Cyber RDTampE by bringing together industry expertise and leveraging decades of operational experience. They are looking for a Software Configuration Manager to join their team, with a focus on defining the scope and objectives of the configuration management process.

Endocrinologist (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Nov 24, 2024

Providence Medical Group is offering a full-time Endocrinologist position at Sacred Heart Medical Center in Spokane, Washington. The role involves working as a General Endocrinologist with an adult-only patient panel. The successful candidate will join a well-established Endocrinology group, supported by RN staff and Certified Diabetes Care and Education Specialists. This is a great opportunity for experienced physicians or recent graduates, with benefits including signing bonuses, generous provider time away, quality-based incentives, and relocation assistance. The compensation ranges from $228,744 to $321,905 per year. Spokane offers a high quality of life with clean air and water, affordable housing, and outdoor activities.

Federal Sr Account Executive - Aerospace and Defense

Company: ServiceNow

Location: Washington DC

Posted Nov 24, 2024

The job description is for a Client Director role at ServiceNow, responsible for producing new business with existing accounts, overseeing executive relationships, and leading virtual teams. The role requires 7+ years of experience in client management, sales experience, and ability to understand broad business IT needs.

Urology Physician Assistant (Providence St. Peter Hospital)

Company: Providence

Location: Olympia, Washington

Posted Nov 24, 2024

Providence St. Peter Hospital in Olympia, Washington, is recruiting a full-time Physician Assistant for their Urology team. The role involves outpatient clinic work and hospital rounds, offering a balanced schedule with flexible options like 4/10's or 5/8's. The hospital, recognized by U.S. News and World Report, provides competitive compensation between $123,017 and $159,880 annually, including incentives. Olympia, the location, offers a rich cultural scene, excellent schools, and outdoor activities.

Citrix Systems Administrator

Company: Leidos

Location: Washington DC

Posted Nov 24, 2024

Leidos is seeking a Citrix Systems Administrator to support the National Media Exploitation Center NMEC. The job requires experience with Citrix technologies, scripting, automation, and troubleshooting. The company offers a competitive pay range and a supportive work environment.

Patient Care Technician

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 24, 2024

The job role involves providing care and support to patients in a healthcare setting. Responsibilities include maintaining a clean environment, assisting with hygiene, preparing patients for meals, and transporting them using proper techniques. The caregiver also communicates effectively with patients and the healthcare team, documents patient data accurately, and ensures patient safety during transfers and other activities. The role requires a nursing assistant certificate and basic life support certification, with one year of acute or extended care experience typically required.

Windows Mobile Device Systems Engineer (Expert)

Company: BAE Systems, Inc.

Location: Washington DC

Posted Nov 24, 2024

BAE Systems is a leading defense and aerospace company that offers a range of products and services, including engineering integration and sustainment support for critical military platforms and systems. The company is looking for experienced Windows Mobile Device Systems Engineer to support Azure Infrastructure Troubleshooting and problem resolution.

Business Developer

Company: Makpar

Location: Washington DC

Posted Nov 24, 2024

Makpar is a small business that specializes in modernizing IT infrastructure for the Federal government. They are proud to be a Great Place to Work certified and have received several awards. The company is seeking an experienced Business Developer to cultivate business opportunities at the Department of the Interior.

BESS Product Compliance Engineer

Company: Energy Vault

Location: Washington DC

Posted Nov 24, 2024

Energy Vault is a company that aims to enable a sustainably energized world by providing energy solutions that accelerate the global transition to renewable energy. The company operates globally and has a team of energetic professionals who are committed to building a better future for the planet and its inhabitants.

Staff Data Scientist

Company: Walmart Global Tech

Location: Washington DC

Posted Nov 24, 2024

The job posting is for a Data Scientist position at Walmart, requiring a Master's degree or equivalent in Statistics, Mathematics, Computer Science, or a related field, with 2+ years of experience in analytics. The job involves data source identification, data quality checks, data visualization, and model deployment, among other tasks.

Neurology Physician Neurophysiology or Neuromuscular

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 25, 2024

Virginia Mason is recruiting a BE/BC Neurologist with fellowship training in Clinical Neurophysiology, preferably with Neuromuscular experience. The Outpatient Neurology Department consists of 11 Neurologists, integrating care with other neurological services. The role includes bi-monthly journal clubs, conferences, and research opportunities. The position is outpatient call only, shared among all Neurologists. Benefits include comprehensive insurance, relocation assistance, and well-being programs.

Initiative Director, Australia

Company: Climate Imperative Foundation

Location: Washington DC

Posted Nov 25, 2024

The Australia Initiative Director will lead strategic grantmaking to achieve policy wins that help Australia meet its climate goals and accelerate the decarbonizing of the materials it exports. The role will work with Climate Imperatives leadership team to align the strategy with the organizations values and theory of change.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages