Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Systems Engineer Intern

Company: Leidos

Location: Washington, DC

Posted Nov 21, 2024

Leidos is seeking a Systems Engineer Intern for technical assistance and support in IT planning, solution design, and documentation. The role involves working with the 894th Communications Group at Joint Base Andrews in Camp Springs, Maryland. The ideal candidate should have basic IT knowledge, preferably in Windows, Networking, Linux, and/or Cyber. Excellent communication skills and customer-oriented experience are highly valued. Primary responsibilities include documenting and designing technical solutions, supporting the Engineering team, assisting with virtualization solutions, and collaborating with other work centers. The job requires a degree in Computer Science or Cyber, ability to obtain Secret security clearance, and DOD 8570 certification at IAT Level II or higher. The pay range is $44,850.00 - $81,075.00.

Ophthalmic Assistant - (40 hours Renton)

Company: Kaiser Permanente

Location: Renton, Washington

Posted Nov 21, 2024

The job involves assisting eye care providers in diagnosing and treating eye disorders. Responsibilities include completing training, performing patient care, preparing examination rooms, conducting vision screenings, administering medication, maintaining equipment, and providing customer service. Basic qualifications include a high school diploma, and specific certifications within specified timeframes. Preferred qualifications include experience in ophthalmology, contact lens handling, and general medical knowledge.

PA needed in Washington DC for Medical Oncology coverage CPH# JOB-2997880

Company: CompHealth

Location: Washington, Washington, D.C.

Posted Nov 21, 2024

CompHealth is seeking a Board Certified Physician Assistant with at least 3 years of Medical Oncology experience for a full-time position in Washington DC. The role involves providing clinic care, coordinating care, following up on lab work, and patient check-ins. The PA will see 9-10 treatments per day, both new patients and follow-ups. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K). The company is known for its excellent customer service and personalized job matching.

NP needed in Washington for Urgent Care Coverage CPH# JOB-2999854

Company: CompHealth

Location: Seattle, Washington

Posted Nov 21, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for Urgent Care coverage in Seattle, Washington. The role requires a current DEA and WA state license or willingness to obtain. Shifts are Wednesday 1pm-6pm, Thursday & Friday 8am-6pm, and Saturday 9am-6pm. The NP will see 2-3 patients per hour, handling a mix of family medicine and urgent care patients. Required skills include suturing, digital blocks, vaccinations, splinting, and wart/cyst/mole removal. CompHealth offers complimentary housing and travel, covers licensing and malpractice costs, simplifies credentialing, and provides first-day medical insurance and 401(K).

PA needed in Washington for Psychiatry coverage CPH# JOB-2999879

Company: CompHealth

Location: Washington

Posted Nov 21, 2024

CompHealth is seeking a Board Certified Physician Assistant for a Psychiatry position in Washington. The role involves 12-hour shifts, 7 on 7 off or 14 day stretches once a month, with 12-18 patient encounters per day. The patient population includes adults and geriatrics. The candidate must be proficient in Epic, comfortable with rounding and consults on med floors and ED. CompHealth offers benefits like complimentary housing and travel, licensing and malpractice arrangements, and simplified credentialing and privileging processes.

Accenture Labs Cybersecurity Research Specialist

Company: Accenture

Location: Washington, DC

Posted Nov 21, 2024

Accenture Labs, a crucial part of Accenture's innovation ecosystem, focuses on applied research for client challenges, leveraging new technologies. The Accenture Cyber Labs in DC specializes in Cybersecurity, Cloud, AI & ML, and Quantum Computing. The role involves researching and prototyping advanced technologies, contributing to thought leadership, and enhancing Accenture's reputation. Qualifications include a Master's degree in a relevant field, proven research record, and experience in cybersecurity, programming, and operating systems. Bonus points for experience in structuring technology projects, analytical skills, teamwork, innovation, and proficiency in object-oriented programming languages.

HR Generalist

Company: Addison Group

Location: Washington, DC

Posted Nov 21, 2024

A company in Washington, DC is looking for an HR Generalist. The ideal candidate should be professional, assertive, and enthusiastic about supporting the talent management team. Key responsibilities include posting jobs on multiple platforms, tracking applicant data, researching and implementing employee/employer relation programs, supporting the learning and development life cycle, and assisting in creating office policies and employment programs. Qualifications include a Bachelor's degree, at least 4 years of HR experience, knowledge of HR programs, training planning experience, policy development experience, strong critical thinking and project management skills, proficiency in Microsoft Office, excellent communication skills, and report generation abilities.

Federal - System Engineer / DevOps

Company: Accenture Federal Services

Location: Washington, DC

Posted Nov 21, 2024

Accenture Federal Services, based in Washington, DC, is seeking an experienced Cloud Architect with expertise in Infrastructure as Code, networking in Kubernetes, monitoring, and logging. The role involves creating, configuring, automating, and managing Linux-based Virtual Machines, deploying backups, and managing Docker orchestration with Kubernetes. The company values diversity and inclusion, offering opportunities for growth and impactful work. Qualifications include experience with Bitbucket, Cloudera tools, and US Citizenship.

Payroll Specialist ( PeopleSoft)

Company: Addison Group

Location: Washington, DC

Posted Nov 21, 2024

A reputable higher education institution in the DMV area is looking for a Payroll Specialist with experience in high volume payroll processing (4,000+ employees) and proficiency in PeopleSoft. The role involves day-to-day payroll processing, handling inquiries and issues, reviewing timesheets, maintaining payroll metrics, and ensuring accuracy in payroll data. The ideal candidate should have 3+ years of payroll experience, strong attention to detail, and ability to maintain confidentiality.

NP needed in Washington for Psychiatry coverage CPH# JOB-2999877

Company: CompHealth

Location: Washington

Posted Nov 21, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for Psychiatry coverage in Washington. The role involves 12-hour shifts, either 7 on 7 off or 14 day stretches once a month. The practitioner will see 12-18 patients per day, ranging from adults to geriatrics. Proficiency in Epic and comfort with rounding and consults on med floors and ED are required. CompHealth offers benefits including complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K).

Food Service Worker

Company: Sodexo

Location: Washington, DC

Posted Nov 21, 2024

Sodexo is seeking a full-time Food Service Worker for a Financial Software Company. The role involves preparing and serving a variety of menus, maintaining cleanliness, and providing excellent customer service. No prior experience is required. Sodexo offers a flexible work environment, training opportunities, and comprehensive benefits including paid time off, health insurance, and career advancement. The company values diversity and inclusion, fostering a respectful and fair work environment.

Licensed Spa Coordinator, Washington DC

Company: Equinox

Location: Washington, DC

Posted Nov 21, 2024

Equinox Group, a high-growth collective of influential lifestyle brands, is seeking an enthusiastic Spa Coordinator. The role involves ensuring a memorable experience for spa guests, managing daily operations, and promoting spa services. The ideal candidate should possess excellent customer service skills, a valid Massage Therapy or Esthetics License, and a friendly, outgoing personality. Equinox offers competitive salary, benefits, and commission opportunities, along with a complimentary club membership and perks.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages