Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Tier I Help Desk Analyst

Company: KeenLogic

Location: Washington DC

Posted Nov 21, 2024

KeenLogic is looking for a talented Tier I Analyst to work in a challenging team environment. The candidate will assist customers with routine issues and provide support for hardware and software applications.

Washington Facility Is Seeking a Locums Family Practice Physician CPH# JOB-2998567

Company: CompHealth

Location: Auburn, Washington

Posted Nov 21, 2024

CompHealth offers diverse locum tenens opportunities in Family Medicine, with assignments ranging from a day to years. They provide expert guidance tailored to individual needs and career phases. Benefits include negotiated pay, housing and travel arrangements, malpractice coverage, and simplified credentialing. The company, founded in 1979, is a leader in healthcare staffing, known for personalized job matching and excellent customer service.

Product Manager

Company: Meta

Location: Washington, DC

Posted Nov 21, 2024

Meta is seeking highly entrepreneurial Product Managers to innovate and execute product initiatives across the company. The role involves working with cross-functional teams, identifying opportunities, driving product vision, strategies, and roadmaps. Responsibilities include planning and managing IT projects, integrating data and research into product strategies, driving product development, and defining metrics for product success. Minimum qualifications include 10+ years of product management experience, collaboration with engineering, design, and user research teams, and navigating the full product life-cycle. Meta offers competitive compensation and benefits.

Community Management Intern

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The job involves providing an extraordinary customer experience in a retail store setting, engaging customers, resolving issues, and modeling customer service best practices. Responsibilities include operating cash registers, managing inventory, maintaining store cleanliness, and ensuring compliance with regulations. The role also involves learning from store managers, competitors, and customers, and participating in team challenges. Basic qualifications include being a student in the senior year towards a Bachelor's degree, fluency in English, and flexibility for various shifts.

Software Engineer, Product

Company: Meta

Location: Washington, DC

Posted Nov 21, 2024

Meta, the company behind popular platforms like Messenger, Instagram, and WhatsApp, is seeking experienced full-stack Software Engineers. The role involves full stack web/mobile application development, creating consumer products, working with internal programming language Hack, and collaborating with PM and design teams. The ideal candidate should have 6+ years of programming experience, experience with scripting languages, and a track record of setting technical direction and driving consensus. Meta is committed to fostering an inclusive environment and offers competitive compensation, benefits, and opportunities to shape the future of social technology.

A Washington Facility Is Looking for a Locum Tenens Cardiologist CPH# JOB-3000331

Company: CompHealth

Location: Yakima, Washington

Posted Nov 21, 2024

CompHealth, a leading healthcare staffing company, is offering a Cardiology position in Yakima, Washington. They handle all details including housing, credentialing, and negotiate better pay. Their services are free and they provide comprehensive malpractice coverage and an online portal for assignment details.

Customer Service Associate

Company: Walgreens

Location: Washington, DC

Posted Nov 21, 2024

The text describes a job role that involves delivering a distinctive and delightful customer experience. The responsibilities include engaging customers, resolving issues, and providing efficient checkout service. The role also involves maintaining store cleanliness, implementing asset protection procedures, and ensuring compliance with regulated product laws. The job requires fluency in English and a flexible schedule, including evenings and weekends. Preferred qualifications include prior retail experience and familiarity with Walgreens.

Software Engineer, Infrastructure

Company: Meta

Location: Washington, DC

Posted Nov 21, 2024

Meta is currently hiring for an experienced Software Engineer position in the Software Engineering (Infrastructure) team. The role involves designing and coding core, backend software components using languages like C/C++, Java, PHP, and Hack. The team is responsible for building large-scale infrastructure systems that support Facebook's massive user base, handling tasks from data storage to server cluster coordination. Meta is seeking candidates with a passion for tackling complexity and scaling systems. The ideal candidate should have at least 2+ years of relevant programming experience, experience with scripting languages, and a degree in Computer Science or a related field. Meta offers competitive compensation, including a base salary, bonus, equity, and benefits.

Project Manager II

Company: Pacific Program Management

Location: Washington DC

Posted Nov 21, 2024

The text describes the company Cresa and its mission to provide better spaces for its clients. It highlights the company's values and its commitment to its clients and employees. The text also describes the role of a Project Manager II, which involves managing multiple projects, leading a team, and providing excellent customer service.

Radiologic Technologist - Seattle/Capitol Hill - Full-Time

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 21, 2024

The job posting is for a Radiology position that involves providing services to patients, ensuring their safety, and maintaining high-quality imaging. The role includes preparing rooms, developing images, maintaining equipment, and adhering to safety standards. The employee will also perform quality radiographic and specialty images, position patients, and evaluate images for technical quality. They must demonstrate knowledge of radiological procedures, patient education, and confidentiality. The job requires a Graduate of an approved accredited radiologic technology program, and a Certified Radiologic Technologist (Washington) license at hire. The role involves strong communication, problem-solving skills, and teamwork.

DC Assistant Store Manager

Company: MM.LaFleur

Location: Washington, DC

Posted Nov 21, 2024

M.M.LaFleur, a female-founded womenswear company based in New York City, is seeking an Assistant Store Manager. The role involves driving revenue through individual selling, assisting in daily operations, and team development. The ideal candidate should have 1-3 years of retail/service experience, excellent communication skills, and a positive attitude. They must be able to work full-time, including weekends and evenings, and have strong knowledge of Excel, Word, and scheduling/POS systems. The company offers a salary of $60-65,000 annually, employee discounts, and health benefits for full-time employees.

Psychiatrist: Adult Consultation Liaison

Company: MultiCare Health System

Location: Puyallup, Washington

Posted Nov 21, 2024

MultiCare is offering a 1.0 FTE position for a Consultation Liaison Psychiatrist & Faculty role. The role involves providing psychiatric consultation-liaison services, leading a care team, and offering teaching opportunities. The successful candidate will work with a multidisciplinary team across 5 locations in the MultiCare Puget Sound region. Requirements include an MD or DO degree, completion of an accredited adult psychiatry residency, current ABPN board certification in psychiatry, and completion of an ACGME accredited consultation-liaison psychiatry fellowship is a plus. MultiCare values Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy. The organization is Washington state's largest community-based, locally governed health system, offering competitive salary, benefits, and a lifestyle in the Pacific Northwest.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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