Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Senior Penetration Tester

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

Leidos is looking for a Senior Penetration Tester to support the DHS Cyber Assessments Program. The job requires knowledge of penetration testing best practices, experience with various tools, and a strong understanding of web application and network based penetration testing security tools.

Jr. Declassification Review Analyst

Company: Amentum

Location: Washington DC

Posted Nov 20, 2024

Amentum is a leading provider of support services to the US government and its allies. The company is seeking a Junior Declassification Review Analyst to work at a client site in Springfield, VA. The job involves conducting initial declassification reviews and providing support to government clients.

Phlebotomist

Company: Kaiser Permanente

Location: Longview, Washington

Posted Nov 20, 2024

The role involves supporting the laboratory function by ensuring proper collection and processing of specimens, performing special procedures, mentoring new employees, and providing excellent customer service. Essential responsibilities include order entry, specimen collection, processing, and labeling, as well as coordinating activities to meet service needs. The position requires a high level of detail orientation, ability to handle multiple tasks, and strong communication skills. Basic qualifications include completion of an Accredited Phlebotomy program or three years of recent phlebotomy experience, a high school diploma, and a Medical Assistant Phlebotomist Certificate within three months of hire.

Women's Health Nurse Practitioner (Kadlec Clinic)

Company: Kadlec Regional Medical Center

Location: Richland, Washington

Posted Nov 20, 2024

Kadlec Clinic is looking for a full-time nurse practitioner to join its Women's Health services in Richland, Washington. The role offers a supportive team environment, opportunity to build a patient panel, and a mix of inpatient and outpatient care. The schedule is Monday to Friday. The required experience is 1 to 2 years post-graduate clinical experience. Kadlec, a non-profit, qualifies for Public Loan Forgiveness (PSLF). Compensation ranges from $56.85 to $71.31 per hour, including potential incentives. Benefits include health, vision, dental, and retirement. Richland, the location, offers a high quality of life with abundant outdoor recreation, excellent education, and diverse industries.

CDL Shuttle Driver (Part-Time)

Company: The Kennedy Center

Location: Washington, DC

Posted Nov 20, 2024

The Kennedy Center, a cultural hub and memorial to President John F. Kennedy, is seeking a shuttle driver. The role involves transporting individuals for community service activities, performing routine vehicle maintenance, and adhering to traffic laws. The Center values diversity, equality, and employee empowerment. Key qualifications include a high school diploma, 1-3 years of relevant experience, a valid driver's license, and CDL permit. The position requires knowledge of the Washington, DC area, ability to perform vehicle maintenance, and handle emergency situations calmly.

Nuclear Medicine Technologist - Per Diem - Bellevue

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Nov 20, 2024

The text discusses a job posting for a Nuclear Medicine Technologist position. The role involves providing quality patient imaging, ensuring patient safety, and maintaining equipment. Key responsibilities include performing quality images, developing films, maintaining supply levels, and adhering to safety standards. The job also involves patient education, addressing concerns, and maintaining confidentiality. Basic qualifications include a year of direct experience in nuclear medicine and a high school diploma or GED. Required certifications include an American Registry of Radiologic Technologists Certificate - Radiography or Nuclear Medicine Technologist Certificate, and Basic Life Support certification.

Modeling and Simulation Computing Manager

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 20, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are looking for an Engineering Manager to lead the Modeling and Simulation Computing Implementation and Optimization Section.

Network Architect

Company: Leidos

Location: Washington DC

Posted Nov 20, 2024

The job posting is for a network engineer position at Leidos, a company that delivers innovative solutions through its diverse and talented people. The job requires experience in designing and architecting routed and switched networks, operating and troubleshooting network routers and switches, and maintaining networked computers. The company offers a competitive pay range and a positive work environment.

Sensor Engineer - Eng Spc/Sr Eng Spc

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 20, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and offers a range of benefits and opportunities for growth and development.

Software Architect

Company: Leidos

Location: Washington, DC

Posted Nov 20, 2024

Leidos is seeking a Senior Software Architect for the Global Solutions Management - Operations II (GSM-O II) contract. The role involves working with a team of software engineers, providing technical expertise in CI/CD, SecDevOps, and Software Configuration Management. The candidate will develop automated CI/CD build/deployment pipelines, lead software configuration management, and design, develop, document, test, and deploy software. The position requires a DoD TS/SCI clearance, a Bachelor's degree, and extensive experience in DevOps, containerization, and cloud computing. Strong communication skills are essential for collaboration with a geographically distributed team.

Senior AI/ML Systems Engineer

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 20, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. The company is committed to providing an inclusive and diverse workplace, and is looking for a Senior Project Engineer to support its Systems Integration and Test Office.

Territory Manager (WA, OR & ID)

Company: Huntsman Corporation

Location: Washington DC

Posted Nov 20, 2024

Huntsman Corporation is seeking a Territory Manager to support the Polyurethanes Division in Arlington, Texas. The job involves driving wall foam sales, developing business plans, and meeting with clients to deliver value propositions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages