Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Jr. Management Analyst - 100% Remote (REF1714L)

Company: Citizant

Location: Washington DC

Posted Nov 18, 2024

Citizant is a leading provider of professional IT services to the US government. The company is seeking a Junior Management Analyst to support its team in enhancing organizational efficiency and effectiveness.

PA needed in Washington for Cardiology coverage CPH# JOB-2999129

Company: CompHealth

Location: Seattle, Washington

Posted Nov 18, 2024

CompHealth is seeking a Board Certified Physician Assistant for a Cardiology position in Seattle, Washington. The role involves working Monday - Friday, 8-hour shifts, with potential for 4 10-hour shifts. The PA will see 8-10 patients per day in clinic and 6-10 in hospital, all adult patients. CompHealth offers benefits including complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and 401(K). The company, founded in 1979, is a leader in healthcare staffing, focusing on connecting providers with suitable job opportunities.

Business Information Security Officer (BISO) Engagement Senior Lead

Company: Merrill

Location: Washington, DC

Posted Nov 18, 2024

Bank of America is seeking a BISO Engagement Senior Lead to manage and oversee various BISO-CIO governance activities. The role involves partnering with the BISO Executive to balance business needs with information security risk management. Key responsibilities include providing horizontal consistency across BISO processes, serving as a main point of contact for BISO vertical executives, and overseeing BISO-related materials for Global Tech Risk Committee, CIO Key Risk Routines, and FLU Risk Committees. The ideal candidate should have 5+ years of experience in information security/technology within a highly-regulated industry, strong risk identification skills, and exceptional executive presence. Proficiency in tools like Jira Service Manager, Application HQ, and various GIS reporting tools is required. The role is eligible for an annual discretionary award and offers industry-leading benefits.

Jr. Technical Writer - 100% Remote (REF1713A)

Company: Citizant

Location: Washington DC

Posted Nov 18, 2024

Citizant is a leading provider of professional IT services to the US government. They are looking for a detail-oriented Junior Technical Writer with at least 1 year of experience to join their team. The ideal candidate will create clear and concise technical documentation and collaborate with technical teams to ensure accuracy and clarity.

PA needed in Washington for Urgent Care Coverage CPH# JOB-2999540

Company: CompHealth

Location: Seattle, Washington

Posted Nov 18, 2024

CompHealth is seeking a Board Certified Physician Assistant for Urgent Care coverage in Seattle, Washington. The role requires a current DEA and WA state license or willingness to obtain. Shifts include Wednesday 2 pm - 7 pm, Thursday & Friday 9 am - 7 pm, and Saturday 8 am - 5 pm. The PA will see 2-3 patients per hour, handling a mix of family medicine and urgent care patients. Required skills include suturing, digital blocks, vaccinations, splinting, and wart/cyst/mole removal. CompHealth offers complimentary housing and travel, covers licensing and malpractice costs, simplifies credentialing, and provides first-day medical insurance and 401(K).

PA needed in Washington for Cardiovascular/Cardiothoracic Surgery coverage CPH# JOB-2999110

Company: CompHealth

Location: Washington

Posted Nov 18, 2024

CompHealth is seeking a Board Certified Physician Assistant for Cardiovascular/Cardiothoracic Surgery coverage in Washington. The role involves performing various procedures, inpatient rounding, and working alongside 2 surgeons and 4 PAs. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K). The position requires a current DEA and WA state license or willingness to obtain it. Shifts are four 10-hour days, Monday-Friday, with one weekend of call per month.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Nov 18, 2024

DaVita, an Italian term meaning 'giving life', is seeking a Registered Nurse for a hospital position in Washington, D.C. The role involves delivering care to patients with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training may take place in a facility other than the assigned home facility. The nurse will work in a dynamic environment, providing specialty nephrology care in various settings like ICU, CCU, ED, and more. The position offers comprehensive benefits, including medical, dental, vision, 401(k) match, paid time off, and more. DaVita is a clinical leader with the highest percentage of facilities meeting or exceeding CMS's standards.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 18, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Per Diem Urologist (Providence St. Peter Hospital)

Company: Providence

Location: Olympia, Washington

Posted Nov 18, 2024

Providence Medical Group is recruiting a board certified/board eligible Per Diem Urologist for temporary vacation coverage at Providence St. Peter Hospital in Olympia, Washington. The role involves providing urgent and emergent procedures. The hospital, listed as one of the top 5 Best Regional Hospitals in Washington for 2019, offers a respected family medicine residency program and has a Level III trauma center. Olympia, the location, is a welcoming community with abundant activities and a strong school system. Providence, the employer, is a nationally recognized healthcare organization with a universal mission to provide compassionate care.

NP needed in Washington for Urgent Care coverage CPH# JOB-2998059

Company: CompHealth

Location: Auburn, Washington

Posted Nov 18, 2024

CompHealth is seeking a Board Certified Nurse Practitioner with a current DEA and Washington state license for Urgent Care coverage in Auburn, Washington. The role involves working Monday - Friday, 8am - 5pm, seeing 12-25 patients per day, and managing complex and higher acuity panels. The ideal candidate should have 3+ years of experience, Public Health/Urgent Care experience, and the ability to interpret X-rays. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K).

Senior Full Stack Software Engineer

Company: Leidos

Location: Washington, DC

Posted Nov 18, 2024

Leidos is looking for a skilled Sr. Full Stack Software Engineer with a DEVSECOPS background to join their team at the White House. The successful candidate will be responsible for leading the transformation of the current development environment, designing and implementing secure solutions, and managing CI/CD strategies. They will also need to review and debug technical issues, assist with process development, and perform integrated quality assurance testing. The role requires an active TS/SCI clearance, a Bachelor's Degree in Computer Science or related field, and at least 12 years of experience in system administration, cybersecurity, and software development. Proficiency in JavaScript, jQuery, Bootstrap, REST API, .NET, Visual Studio, SharePoint Designer Workflows, SPFX, Node.js React, JSON, HTML/CSS, XML, and extensive experience in designing and automating security tools and processes are essential.

Jr. Computer Systems Analyst - 100% (REF1711P)

Company: Citizant

Location: Washington DC

Posted Nov 18, 2024

Citizant is a leading provider of professional IT services to the US government, seeking to address pressing challenges in areas such as Agile application development, Enterprise Data Management, and Program Management. The company values collaboration, ethics, and a commitment to excellence.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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