Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

NP needed in Washington DC for Radiation Oncology coverage CPH# JOB-2997877

Company: CompHealth

Location: Washington, Washington, D.C.

Posted Nov 18, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for Radiation Oncology coverage in Washington DC. The role involves working Monday - Friday with adult patients, preferably with prior oncology experience. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K). The company, established in 1979, is a leader in healthcare staffing, focusing on connecting providers with suitable job opportunities based on their lifestyle and qualifications.

Product Manager, Hivemind on X (R2995)

Company: Shield AI

Location: Washington DC

Posted Nov 17, 2024

Shield AI is a defense technology company that builds AI pilots and is actively supporting operations with the US Department of Defense and US allies. The company is looking for a Product Manager to lead efforts to identify and address autonomy needs for its customers.

NP needed in Washington for Cardiology coverage CPH# JOB-2999121

Company: CompHealth

Location: Seattle, Washington

Posted Nov 18, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for a Cardiology position in Seattle, Washington. The role involves working Monday - Friday, 8-hour shifts, with flexibility to work 4 10-hour shifts if needed. The Nurse Practitioner will see 8-10 patients per day in clinic and 6-10 patients per day in hospital, all of whom are adults. The patient population is supported by 3 heart failure cardiologists, 3 other NPPA's, and 3 office staff. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing and privileging process, first-day medical insurance and 401(K), and a dedicated personal recruiter for support.

Sr. Telecom Project Manager - Cleared

Company: CDW

Location: Washington DC

Posted Nov 18, 2024

CDW is a leading technology solutions provider seeking a project manager with 10+ years of experience in telecommunications project management. The job requires strong leadership, negotiation, and problem-solving skills, as well as the ability to work with stakeholders and manage projects independently.

Manager, Network Management Systems(Hybrid)

Company: Transaction Network Services

Location: Washington DC

Posted Nov 18, 2024

TNS is looking for a technical manager to lead their Global NMS team. The role involves overseeing the growth of the team, developing and implementing network management systems, and providing technology leadership to the business. The ideal candidate will have experience in network management, leadership, and automation.

NP needed in Washington for Urgent Care Coverage CPH# JOB-2999535

Company: CompHealth

Location: Seattle, Washington

Posted Nov 18, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for Urgent Care coverage in Seattle, Washington. The role requires a current DEA and WA state license or willingness to obtain. Shifts include Wednesday 2 pm - 7 pm, Thursday & Friday 9 am - 7 pm, and Saturday 8 am - 5 pm. The NP will see 2-3 patients per hour, handling a mix of family medicine and urgent care patients. Required skills include suturing, digital blocks, vaccinations, splinting, and wart/cyst/mole removal. CompHealth offers complimentary housing and travel, covers licensing and malpractice costs, simplifies credentialing, and provides first-day medical insurance and 401(K).

2025 Modeling and Simulation Development Undergraduate Intern

Company: The Aerospace Corporation

Location: Washington DC

Posted Nov 18, 2024

The Aerospace Corporation is a trusted partner to the nation's space programs, providing innovative solutions and technical expertise. They are seeking an Undergraduate Modeling and Simulation Development Intern to join their team.

Senior Manager, Tax Compliance

Company: Fidelity Investments

Location: Washington DC

Posted Nov 18, 2024

The job description is for a Senior Manager Tax Compliance position at Fidelity Investments. The role involves supporting tax reporting and withholding practices, providing compliance advice, and leading regulatory matters. The ideal candidate has experience in tax compliance, regulatory advisory, or a related field, and strong knowledge of tax frameworks.

Sr. Telecom Project Manager - Cleared

Company: CDW

Location: Washington DC

Posted Nov 18, 2024

CDW is a leading technology solutions provider seeking a project manager with 10+ years of experience in telecommunications project management. The job requires strong leadership, negotiation, and problem-solving skills, as well as the ability to work with stakeholders and manage projects independently.

Recruiting Onboarding Coordinator

Company: ISS (Institutional Shareholder Services)

Location: Washington DC

Posted Nov 17, 2024

The job posting is for a Recruiting Onboarding Coordinator at ISS Stoxx, a leading provider of research and technology solutions for the financial market. The role involves coordinating interviews, managing background checks, and sourcing top talent. The company offers a unique opportunity to develop skills, learn from experienced team members, and contribute to the company's success.

Senior Software Engineer, Full Stack - Capital One Software (Remote)

Company: Capital One

Location: Washington DC

Posted Nov 17, 2024

Capital One Software is seeking a Senior Software Engineer to build meaningful software for cloud and data management solutions. The role involves writing high-quality code, collaborating with agile teams, and participating in design discussions.

Lead CRNA for Seattle GI facility - 4 day week and No Call - $270K W2 plus Sign-on, incentives and f CPH# JOB-2998221

Company: CompHealth

Location: Shoreline, Washington

Posted Nov 18, 2024

A GI facility in Seattle is offering a Lead CRNA position with a 4-day workweek, no call, and no weekends. The role comes with a competitive compensation package of $270K W2 or $175/hr 1099, along with sign-on bonuses, incentives, and full benefits. The Lead CRNA will be part of a leadership team, ensuring top-notch anesthesia and patient care. The position offers a great work-life balance and the opportunity to enjoy the Pacific Northwest's attractions.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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