Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Contracts Administrator

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A nationally recognized leader in education in the Washington DC Area is seeking a seasoned Contracts Administrator. The role offers an opportunity to work for a Local University and tuition reimbursement after a year. Primary responsibilities include contract administration, proposal preparation, negotiation, and customer relationship management. The ideal candidate should have a Bachelor's degree in Business Administration or related field, 3-7 years of experience as a contracts administrator, and expert knowledge of contractual and government regulations. U.S. Citizenship and potential security clearance are required.

Radiologic Technologist

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 09, 2024

The job posting is for a Radiology position that offers a $10,000 sign-on bonus and involves providing radiology services to patients. The role requires performing quality general radiographic and specialty images, positioning patients, and maintaining diagnostic equipment. The successful candidate will demonstrate strong communication skills, adhere to radiation safety practices, and provide excellent customer service to patients, physicians, and staff. Basic qualifications include graduation from an accredited radiologic technology program and certification as a Radiologic Technologist in Washington. Preferred qualifications include one year of direct experience with diagnostic procedures.

Customer Success Analyst, Government

Company: Predata

Location: Washington, DC

Posted Nov 09, 2024

Predata, a predictive analytics startup, is seeking a Customer Success Analyst for its Government Team in Washington, D.C. The role involves supporting customers in using the Predata platform, demonstrating its capabilities to prospective clients, and collaborating with various teams to develop product features. The ideal candidate should have a degree in a related field, 2-5 years of experience in the national security space, strong international affairs background, and teaching/training experience. Competitive compensation and benefits package is offered.

Property Accountant

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A local startup seeks a well-established Property Accountant for rapid expansion. The ideal candidate should have a relevant degree, experience, and a positive attitude. Responsibilities include journal entries, bank reconciliations, rent postings, and reporting. The role also involves assisting with audits and ad hoc requests.

NON-MEDICAL CLINICAL COUNSELOR / SOCIAL WORKER / PSYCHOLOGIST

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 09, 2024

This is a public notice flyer for anticipated vacancies. Interested applicants must follow specific application instructions, as responses to the flyer will not be accepted. The position requires US citizenship, federal employment suitability, direct deposit, E-Verify, and a valid driver's license. New hires must pass a security clearance check. Males born after 12-31-59 must register for Selective Service. The role may involve travel and requires a government credit card for travel-related purchases. Applicants must have a master's or doctoral degree in a relevant field, a state or US territory license, and two years of post-masters supervised clinical experience. The position is a TIER TWO clinical care practitioner and may require irregular hours, including nights, weekends, and holidays.

Cook Leader All American

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

The role involves assisting a supervisor in training, guiding, and supervising kitchen staff, including cooks and food service workers. The position requires understanding of kitchen equipment operation, food storage, menu composition, and staff training. It necessitates skills in food preparation, planning, coordination, and time sequencing. The candidate must possess basic reading, writing, and math skills, and be able to interpret complex recipes. A high school diploma or equivalent is required. The role involves moderate physical effort, flexible scheduling, and working in various conditions. Successful completion of a National Agency Check (NACI) background check and obtaining a Food Handler's Certificate are mandatory. The position offers a comprehensive benefits package.

Senior Government Accountant, AR

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

A Staff Accountant position is available at a global infrastructure company in Bellevue, WA. The role involves job costing, AR and invoice processing, review of cost and government compliance, preparation and monitoring of reporting and AR, and assistance with month end close and reconciliations. The ideal candidate should have a minimum of 2 years of accounting experience, a Bachelor's degree in Accounting or Finance, experience with federal government billing, project accounting or Accounts Receivables in a manufacturing, construction, engineering, or related industry, and strong proficiency with large amounts of data, Microsoft Excel, and accounting systems.

SQL Developer

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

The job posting is for a SQL Server Developer position, requiring expertise in designing and developing large scale database schemas, stored procedures, and processes. The role involves working with clients to understand data needs, implementing advanced ETL processes, and assisting in database migrations. The ideal candidate should have experience with Microsoft SQL Server 2005/2008/2012, understanding of advanced SQL Server features, and proficiency with dynamic SQL. Strong organizational, problem-solving, and communication skills are essential, along with the ability to work in an agile environment and manage multiple projects.

Associate Director for Curatorial Affairs

Company: Other Agencies and Independent Organizations - Smithsonian Institution

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 09, 2024

The text describes a job opening for the position of Associate Director, Office of Curatorial Affairs (OCA) at the National Museum of American History (NMAH). The OCA is a central office responsible for developing, preserving, and interpreting the museum's scholarship and collections through research, exhibitions, and outreach. The role requires a degree in museum work or a related field, with a Ph.D. preferred. Applicants must have specialized experience in managing curatorial functions of a large museum, with a focus on American History. The role involves leadership, budgeting, and managing a diverse workforce. The position is a Public Trust/Moderate Risk role, requiring a pre-employment background investigation.

Administrative Assistant

Company: Addison Group

Location: Washington, DC

Posted Nov 09, 2024

Addison Group is currently recruiting for an Administrative Assistant position in Washington, DC. The role involves providing general administrative support, managing office logistics, and assisting supervisors with meetings. Qualifications include a Bachelor's degree or equivalent experience, familiarity with office equipment and Microsoft Office, and strong customer service skills.

Hostess/Cashier All American

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 09, 2024

The text describes a job position in the Morale, Welfare, and Recreation (MWR) department of Commander, Navy Installations Command (CNIC). The role involves cashiering tasks, greeting guests, and ensuring smooth operation of the business. The position requires a National Agency Background (NACI) Check, availability for varying shifts, and completion of a sanitation training course. The candidate must have knowledge of cash register operation, be neat in appearance, and work well with the public. No educational requirement is specified, and salary is dependent on experience and/or education. The job offers a comprehensive benefits package as part of a U.S. government career.

Nurse (Clinical/Critical Care)

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 09, 2024

This is a Direct Hire Authority solicitation for a Nurse position in the Department of Nursing Neonatal Intensive Care Unit at Madigan Army Medical Center. The role requires a graduate or higher level degree in nursing, active license, and at least one year of professional nursing experience in providing care to critically ill neonatal patients. Additional requirements include potential for on-call work, rotating shifts, and mission-essential duties. A background investigation, security clearance, and various certifications are necessary. The position may offer salary negotiation for new federal employees and a recruitment incentive.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages