Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Practical Nurse

Company: Department of Defense - Military Treatment Facilities under DHA

Location: Tacoma, Washington Tacoma, Washington

Posted Nov 08, 2024

This is a Direct Hire Authority (DHA) solicitation for a Practical Nurse position at Madigan Army Medical Center in Tacoma, Washington. The role requires a current license to practice, one year of nursing experience, and various certifications. Salary negotiation is possible for new federal service candidates.

Senior Technology Strategist-Top Secret clearance required

Company: Deloitte

Location: Washington, DC

Posted Nov 08, 2024

Deloitte is seeking an experienced technology solutions professional with 10+ years in developing and executing technology strategy. The role involves comprehensive project management, strategic technology planning, and collaboration with various business units and IT teams. The ideal candidate should have a Bachelor's degree, active Top Secret security clearance, and experience in managing projects within a consulting environment. Deloitte offers a competitive wage range of $126,000 to $210,000, along with a broad range of benefits and opportunities for professional development.

Store Associate

Company: CVS Health

Location: Washington, DC

Posted Nov 08, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Concession Bartender - Walter E. Washington Convention Center

Company: Aramark

Location: Washington, DC

Posted Nov 08, 2024

The Bartender position at Aramark involves providing excellent guest service, preparing and serving alcoholic and non-alcoholic beverages, and adhering to all established alcohol service policies. The role requires knowledge of bartending principles, recipes, and current trends, along with strong interpersonal and organizational skills. The hourly rate of pay is $32.38, and Aramark offers comprehensive benefits including medical, dental, vision, and work/life resources. The ideal candidate should have previous bartending experience, be able to obtain required alcohol service certifications, and enjoy working in a fast-paced environment.

ATP Order Fulfillment Specialist (m/f/d)

Company: Mondelēz International

Location: Washington DC

Posted Nov 08, 2024

The job description is for an Order Management Specialist at Mondelēz International. The role involves managing the order fulfillment process, ensuring optimal product availability, and contributing to commercial targets. The job requires good numerical analytical and logical reasoning skills, Microsoft office applications, and high-level SAP competence.

Radiologic Technologist - 40 Hrs - Seattle - 10K SOB

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Nov 08, 2024

The job posting is for a Radiology position that offers competitive wages, a position premium of $6 per hour, and a $10,000 sign-on bonus. The role involves providing Radiology services to patients, ensuring patient safety, and maintaining high-quality imaging. Responsibilities include preparing Radiology rooms, developing images, maintaining equipment, and adhering to safety standards. The ideal candidate should have strong communication skills, knowledge of growth and development principles, and commitment to self-improvement. They must also maintain patient and staff confidentiality.

Nurse Practitioner Urgent Care (Providence Clinical Network)

Company: Providence

Location: Bellevue, Washington

Posted Nov 08, 2024

Providence Clinical Network is recruiting for a part-time nurse practitioner position at the Factoria Urgent Care clinic in Seattle, Washington. The role involves 3 12-hour shifts per pay period, providing outpatient care only. The compensation ranges from $123866 to $167688 per year, including a guaranteed salary, incentives, and comprehensive benefits. The location offers a high quality of life in the Pacific Northwest, with access to scenic beauty, a thriving culinary scene, and top-rated schools.

Target Security Specialist

Company: Target

Location: Washington, DC

Posted Nov 08, 2024

Target is offering a job for a Security Specialist with a starting hourly rate of $20.50 USD. The role involves ensuring guest and team safety, crisis response, and preventing theft. The job requires skills in intelligence-led tactics, de-escalation, and use of Target's video surveillance system. The company values teamwork, providing meaningful experiences, and ethical conduct. The ideal candidate should be at least 18, have a high school diploma, and be comfortable with physical tasks like lifting and climbing.

Nurse Practitioner Family Medicine (Swedish Medical Group)

Company: Swedish Health Services

Location: Seattle, Washington

Posted Nov 08, 2024

Swedish Medical Group is recruiting a Family Medicine Nurse Practitioner for a co-managed position in Seattle, Washington. The role involves direct patient care and support for clinicians, with a focus on values like compassion and excellence. The position is full-time, with a compensation range of $138,000 to $188,319 per year. The medical group, part of Swedish Health System, offers centralized support, a shared EMR, and access to seven Swedish Medical Center campuses. Seattle, the Pacific Northwest's largest urban center, is known for its arts, robust economy, and outdoor lifestyle.

Assistant General Counsel, Vice President- WIM Mortgage

Company: Wells Fargo

Location: Washington, DC

Posted Nov 08, 2024

Wells Fargo is seeking an Assistant General Counsel, Vice President to support mortgage and consumer lending initiatives within the Wealth and Investment Management Division of the Legal Department. The role involves leading complex initiatives, serving as a legal advisor, identifying and analyzing complex legal issues, and developing strategic business initiatives. The ideal candidate should have 5+ years of law experience, active state bar membership, and expertise in mortgage and consumer lending laws.

Medical Director- OB Hospitalists (Providence Sacred Heart Medical Center and Children's Hospital)

Company: Providence

Location: Spokane, Washington

Posted Nov 08, 2024

Providence Sacred Heart Hospital in Spokane, Washington, is recruiting a Medical Director. The role involves .1FTE for Medical Director duties and .9FTE for patient care. The position offers inpatient care for high-risk antepartum patients, the OB Emergency Department, and Labor & Delivery. It also involves backing up local midwife and private OBGYN groups. Compensation ranges from $143.38 to $224.21 per hour, potentially including incentives. Spokane, the location, offers a high quality of life with clean air, water, affordable housing, and outdoor activities.

Store Supervisor 7th & I (Bilingual Mandarin or Spanish Fluency Preferred)

Company: TD Bank

Location: Washington, DC

Posted Nov 08, 2024

TD Bank is seeking a Store Supervisor for a position in Washington, District of Columbia. The role involves supervising a team to ensure operational excellence, compliance with policies, and meeting operational, customer, and sales objectives. The supervisor will manage the store, run the teller side, and handle customer escalations. Key responsibilities include driving sales and advice activities, managing risk, and promoting integrity, customer privacy, and employee safety. The ideal candidate should have a high school diploma or equivalent, preferably with an undergraduate degree, and at least 2 years of related experience. A notary license is preferred. The role requires proficiency in customer relationship tools, financial literacy, and understanding of TD's consultative approach. The candidate must be able to multi-task, have strong communication skills, and be able to supervise and lead others. TD Bank offers a competitive salary range of $25.50 - $36.00 USD, along with growth opportunities and skill development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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