Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Child and Youth Program Leader

Company: Department of the Navy - Commander, Navy Installations

Location: Bremerton, Washington Bremerton, Washington

Posted Nov 08, 2024

The text describes a position in a Child and Youth (CY) program, where the incumbent provides specialized developmental care and instruction for children and youth aged 6 weeks to 18 years. The role involves guidance, assistance, and mentoring for CY Program Assistants, working under the direction of a supervisor. The position requires a range of qualifications including knowledge of child development principles, skills in applying laws related to child abuse prevention, and the ability to train employees. The incumbent must also complete various checks and tests, including drug testing, background checks, and a pre-employment physical. The role is highly regulated due to its nature, with strict requirements for certifications, clearances, and adherence to Federal and State laws.

Rheumatologist

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 08, 2024

Virginia Mason Medical Center in Seattle, Washington is recruiting a BE/BC Rheumatologist. The position includes clinic time at Virginia Mason Seattle and Virginia Mason Edmonds Regional Medical Center. The Rheumatology Division, known for cutting-edge care, seeks a dynamic, full-time provider to join their team of 9 Rheumatologists. The ideal candidate should be a BC/BE Rheumatologist with 3+ years of experience, interested in teaching and research. The team is high-functioning, supportive, and located in a regional tertiary care institution. Benefits include excellent quality of care, diverse and inclusive environment, and a mild climate in the Pacific Northwest.

Recreation Assistant Liberty

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 08, 2024

This job posting is for a position in the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Base Kitsap - Bangor. The role involves supporting Military's Quality of Life programs, managing fitness, recreation, lodging, and food and beverage services for service members, families, retirees, and civilian employees. Key responsibilities include organizing events, maintaining a pleasant attitude, handling cash transactions, and performing physical tasks. The position requires flexibility for varying schedules, including nights, weekends, and holidays. Benefits include a comprehensive package, subject to eligibility based on position type and duration.

Barista - NED's Club Washington DC

Company: Soho House

Location: Washington, DC

Posted Nov 08, 2024

Ned's Club Washington DC is seeking baristas to join their team. The club, located in a neoclassical building with views of the White House, US Treasury, and Washington Monument, offers a range of hot and cold drinks. Baristas will prepare and serve drinks, provide exceptional customer service, and maintain a clean, safe environment. Benefits include a competitive salary, insurance, complimentary meals, and opportunities for career development.

COMMAND PROGRAM SUPPORT SPECIALIST

Company: Department of the Army - Army National Guard Units

Location: Camp Murray, Washington Camp Murray, Washington

Posted Nov 08, 2024

This is a Washington Army National Guard Title 32 Excepted Service Non-Bargaining Unit Technician position for a COMMAND PROGRAM SUPPORT SPECIALIST. The location is Camp Murray, Washington. The appointment type is permanent, excepted service, and it's open to ENLISTED, WARRANT OFFICER, and OFFICER candidates. The role requires military grades E5-E9; WO1-CW4; O2-O4, and compatible military assignments. Applicants must participate in direct deposit, have a valid Washington state and military driver's license, and be able to obtain a Government Travel Card (GTC). Males born after 1959 must register for Selective Service. The position requires maintaining WA Army National Guard membership, obtaining necessary security clearance, and possibly working overtime. No specific education is required, but extensive experience in organization, management, and administration is necessary. Specialized experience includes providing technical guidance, using computer and automation systems, and developing policies.

Fund Administration - Investor Account Management Investor Request Staff

Company: CFGI

Location: Washington DC

Posted Nov 08, 2024

The job posting is for an Investor Account Management Investor Request Staff to join a team supporting a private equity client. The role involves providing investor service support, managing requests, and working with Salesforce. The ideal candidate has strong communication, research, and time management skills.

Recreation Assistant Community Rec

Company: Department of the Navy - Commander, Navy Installations

Location: Bangor, Washington Bangor, Washington

Posted Nov 08, 2024

This job posting is for a position in the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Support Branch of Commander, Navy Installations Command (CNIC) at Naval Base Kitsap - Bangor. The role involves supporting Military's Quality of Life programs, managing fitness, recreation, lodging, and food and beverage services for service members, families, retirees, and civilian employees. Key responsibilities include organizing special events, administering leisure activities, maintaining a pleasant attitude, and handling cash transactions. The position requires a NACI check, a valid driver's license, high school diploma, and ability to lift up to 45 pounds. Benefits include a comprehensive package, flexible hours, and potential for career growth in the U.S. government.

Registered Nurse

Company: DaVita

Location: Washington, DC

Posted Nov 08, 2024

DaVita, an outpatient dialysis center, is seeking a Nurse to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The role involves building long-term relationships with patients and their families, delivering care in a positive environment, and overseeing patient observations. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, and paid time off. The company is committed to diversity and belonging, and applications are accepted on an ongoing basis.

Sonographer

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Nov 08, 2024

The job involves providing ultrasound imaging services to patients, preparing rooms and equipment, and ensuring high-quality testing. Responsibilities include performing procedures, developing films, and maintaining patient confidentiality. The role requires knowledge of growth and development principles for age-specific patient care. Essential duties encompass diagnostic testing, computer system operation, customer service, patient and employee safety, general behavior, and regulatory adherence. Basic qualifications include a high school diploma, relevant certifications, and experience in a hospital setting. Preferred qualifications include prior ultrasound experience.

Analyst in Crime Policy

Company: Legislative Branch - Library of Congress

Location: Washington, District of Columbia Washington, District of Columbia

Posted Nov 08, 2024

The Congressional Research Service (CRS) Domestic Social Policy Division (DSP) is recruiting for an Analyst in Crime Policy. The ideal candidate should have experience in providing legislative analysis and consultation to congressional committees, Members, and staff. The role involves supporting research across CRS and requires knowledge of federal policies and programs related to juvenile, tribal, and criminal justice systems. Applicants must possess a graduate degree in behavioral or social science, or equivalent experience. The Library of Congress, as the employer, prohibits drug use and requires a favorable evaluation of a personnel security/suitability investigation. Equal opportunity employer, strongly encouraging applications from women, minorities, and persons with disabilities.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Olympia, Washington

Posted Nov 08, 2024

The MLT role involves performing pre-analytic, analytic, and post-analytic phases of laboratory testing, from waived to high complexity. This includes quality control, instrument maintenance, and troubleshooting. The MLT is responsible for documentation, monitoring supplies, and ensuring compliance with regulatory requirements. They also handle customer service, computer data entry, and may oversee lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Associate Sales Engineer

Company: Microstrategy

Location: Washington DC

Posted Nov 08, 2024

MicroStrategy is a company that is transforming organizations into intelligent enterprises through data-driven innovation. They are a market leader in enterprise analytics and mobility software, and are also leading a shift in how companies approach their treasury reserve strategy by adopting Bitcoin. The company values innovation, creativity, and excellence, and is looking for an Associate Sales Engineer to join their team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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