Customer Service Jobs in Washington DC

81,813 open positions · Updated daily

Looking for Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Washington DC area.

Salesforce Project Manager

Company: Deloitte

Location: Washington, DC

Posted Nov 07, 2024

Deloitte's Government and Public Services (GPS) practice is seeking a creative problem solver with a passion for customer strategy, digital design, marketing, and platform development. The role involves collaborating with delivery teams, consulting clients, and developing solutions using methodologies and software tools. The ideal candidate will have 5+ years of consulting experience, product or program management experience, and Salesforce implementation experience. They should be able to lead and mentor teams, manage and prioritize user stories, and have strong core consulting skills. The role requires travel 20-50% and the ability to obtain necessary clearance. Preferred qualifications include Agile Software Development Methodology experience, Scrum Master Certification, and prior exposure to government digital transformation efforts.

Cardiac Anesthesiologist and Intensivist

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, an integrated health system in Washington state, is seeking a full-time Cardiac Anesthesiologist and Intensivist to support the growth of a new Cardiovascular Intensive Care Unit (CVICU) at Virginia Mason Medical Center in Seattle. The CVICU Intensivist will collaborate with various teams to care for a growing patient population, handling approximately 400 open heart cases and 450 structural heart cases annually. The role offers opportunities for educational engagement, leadership, and participation in structural heart trials. A competitive compensation package of $525k salary base plus Performance/Quality Metric up to $60,000 is provided. Qualifications include BC/BE by the ABA, ability to obtain a medical professional license in Washington, DEA with full prescriptive authority, and certification in Advanced Perioperative Transesophageal Echocardiography.

Medical Laboratory Technician

Company: Kaiser Permanente

Location: Silverdale, Washington

Posted Nov 07, 2024

The MLT role involves performing various laboratory testing procedures, from waived to high complexity, encompassing pre-analytic, analytic, and post-analytic phases. This includes quality control, specimen processing, and computer data entry. The MLT also serves as a technical resource, resolving problems, answering technical questions, and providing customer service. Essential responsibilities include participating in performance improvement activities, test method evaluations, and possibly overseeing lab assistants. Basic qualifications include an Associates degree in a laboratory science or equivalent, and a Medical Lab Technician Certificate within 6 months of hire. Preferred qualifications include recent clinical laboratory experience and certification as an MLT.

Relationship Banker - Skyland Town Center- Washington, DC

Company: JPMorgan Chase

Location: Washington, DC

Posted Nov 07, 2024

The job posting is for a Relationship Banker position in Branch Banking at Chase. The role involves delivering exceptional customer service, building relationships, and providing financial solutions to customers. The ideal candidate should have 1+ year of experience in retail banking sales, excellent communication skills, and the ability to work branch hours including weekends and evenings. The position requires licenses such as SIE, FINRA Series 6/7, state registration, and Life licenses. Chase offers a competitive total rewards package, comprehensive benefits, and a diverse and inclusive work environment.

Privacy Program Manager, Critical Incident Response

Company: Meta

Location: Washington, DC

Posted Nov 07, 2024

The job posting is for a Privacy Program Manager, Critical Incident Response at Meta. The role involves managing the Meta Privacy Incident lifecycle, coordinating response efforts across multiple teams, and ensuring timely and effective resolution of incidents. Key responsibilities include leading cross-functional teams, establishing strong stakeholder relationships, translating technical conversations for non-technical audiences, and driving process improvement efforts. The ideal candidate should have 4+ years of program management or related experience, and 2+ years in a corporate privacy incident response team. Meta is an Equal Employment Opportunity employer, offering a competitive salary and benefits package.

Urologist

Company: CommonSpirit Health

Location: Silverdale, Washington

Posted Nov 07, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is seeking a Full Time Urologist for a position at St. Michael Medical Center in Silverdale, WA. The role involves a wide variety of general urology cases, clinic work, rounding, and OR. The successful candidate will join a high-energy, supportive team in a beautiful setting with access to outdoor activities. The hospital, built in 2020, offers views of the Olympic mountains and nearby trails. Competitive compensation, comprehensive benefits, and relocation assistance are provided.

Nurse Practitioner Gastroenterology (Providence St. Mary Medical Center)

Company: Providence

Location: Walla Walla, Washington

Posted Nov 06, 2024

Providence St. Mary Medical Center in Walla Walla, Washington, is recruiting a full-time Gastroenterology nurse practitioner. The ideal candidate should have at least 2 years of GI experience and be open to a 36-hour weekday clinic schedule with no call or inpatient duties. The role offers a healthy work-life balance, student loan consultation, immigration support, and competitive compensation between $119,015 and $156,607 per year. Providence St. Mary is a renowned, non-profit hospital with a five-star rating from CMS, offering opportunities for in-office procedures. Walla Walla, the location, is known for its scenic beauty, wineries, and small-town charm.

Cardiovascular ICU Advanced Registered Nurse Practitioner

Company: CommonSpirit Health

Location: Seattle, Washington

Posted Nov 07, 2024

The Center for Cardiovascular Health at Virginia Mason Franciscan Health is recruiting for Cardiovascular Intensive Care Advanced Practice Providers. The CVICU will be a 24/7 unit, providing advanced medical care to critically ill cardiac patients. The role involves conducting thorough assessments, formulating diagnoses, and creating individualized treatment plans. The team includes over 200 providers, with VMMC achieving national recognition for quality and outcomes. The CVICU cares for over 1500 critically ill patients annually, with a planned expansion in the near future.

Customer Success Project Specialist

Company: Thomson Reuters

Location: Washington, DC

Posted Nov 07, 2024

Thomson Reuters is seeking a Customer Success Project Specialist to support the transformation of customers in the Global Large Law space. The role involves assisting in project management, developing plans, maintaining stakeholder relationships, and contributing to deliverables. The ideal candidate should have a Bachelor's Degree, progressive project management experience, and familiarity with legal industry transformation projects. Thomson Reuters offers a comprehensive benefits package, including wellbeing, culture, learning & development, social impact, and purpose-driven work. The role is based in various metro locations including Los Angeles, New York City, San Francisco, Washington, DC, and remote, with a base compensation range of $102,200 - $208,800.

RN - Med/Surg - Full Time - Days

Company: Mercy

Location: Washington, Missouri

Posted Nov 07, 2024

Mercy Hospital Washington is offering a full-time position in the Med/Surg department with a 36-hour workweek on the day shift. The hospital is providing significant sign-on bonuses: $13,000 for experienced RNs and $10,000 for graduate nurses. Additional incentives include a Stay Premium Program, Education Assistance, Tuition Reimbursement, comprehensive insurance, PTO/Vacation Time, and Employer-Matched Retirement Funds. The unit, a 30-bed Medical/Surgical Unit, handles a variety of patient cases with a nurse-to-patient ratio of 1:6. The core values of the team are teamwork and accountability.

Neonatologist

Company: Pediatrix Medical Group

Location: Spokane, Washington

Posted Nov 07, 2024

Pediatrix Medical Group is seeking a BC/BE neonatologist for a full-time position in Spokane, Washington. The role involves providing on-site service at Sacred Heart (Level-IV NICU) and Deaconess (Level-III NICU) Medical Centers. The practice is growing, including rotations through lower-level community hospitals. Spokane is a family-oriented city with a high standard of education, cultural activities, and outdoor recreation. The compensation package is competitive, ranging from $235,000 - $275,000 per year with bonus potential.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Nov 07, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing pharmacy workstations, and ensuring regulatory compliance. New hires must complete a training program and meet state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, and well-being programs.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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